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Workday Application Support Analyst Jobs (NOW HIRING)

PeopleSERVE, Inc. is seeking an Application Support Analyst who will be responsible for resolving application issues and defining business requirements. The role involves working closely with users ...

The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

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We are currently seeking an Application Support Analyst to join our team. This position will provide technical support and expertise for enterprise software applications, ensuring system ...

YOUR IMPACT STARTS HERE We're seeking an experienced IT professional to join our team as an Application Support Analyst, supporting the Global Service Delivery & Release Manager with enterprise ...

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As of Sep 11, 2026, the average hourly pay for workday application support analyst in the United States is $39.30, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $44.71 per hour, depending on experience, location, and employer.

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Infographic showing various Workday Application Support Analyst job openings in the United States as of September 2026, with employment types broken down into 84% Full Time, 2% Temporary, and 14% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $81,744 per year, or $39.3 per hour.

Application Support Analyst

Boston, MA โ€ข On-site

PeopleSERVE, Inc.
IT Servicesย โ€ขย 51 - 200 employees

Full-time

Re-posted 3 days ago


Job description

Job Summary:
PeopleSERVE, Inc. is seeking an Application Support Analyst who will be responsible for resolving application issues and defining business requirements. The role involves working closely with users to enhance application functionality and ensuring effective system performance through testing and documentation.
Responsibilities:
โ€ข Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
โ€ข Work with users to resolve tiers 2 and 3 application or technical problems
โ€ข Work with users to define business requirements; define and implement processes for these requirements
โ€ข Perform systems testing on enhancements, upgrades, or modification projects
โ€ข Prepare detailed report specifications for reports requested by users
โ€ข Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
โ€ข Train users on application functions, features and operations
โ€ข Write or provide succinct production documentation as required
โ€ข Troubleshoot and identify root cause analysis for systems issues
Qualifications:
Required:
โ€ข A Bachelor's degree in Computer Science or related field
โ€ข Four (4) years of experience in information systems programming and analysis including design, development, and implementation
โ€ข Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
โ€ข Three (3) years hands-on experience writing SQL queries with multiple tables
โ€ข Effective organizational and analytical skills
โ€ข Hands-on experience with relational data bases
โ€ข Hands-on experience with complex SQL queries
โ€ข Ability to learn complex applications from both the user perspective and the administrative/โ€back endโ€ perspective
Company:
PeopleSERVE, Inc is a technology recruitment firm servicing New England since 1999. Founded in 1999, the company is headquartered in Newton, USA, with a team of 11-50 employees. The company is currently Early Stage.

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About PeopleSERVE

Sourced by ZipRecruiter

PeopleSERVE, Inc is a technology recruitment firm servicing the Boston market since 1999. As a result of the Management Buyout in 2018, PeopleSERVE has returned to its roots as a privately held provider. Headquartered in Boston, with satellite operations along the East Coast, our staff averages over 10 years of industry experience.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Boston, MA, US

Year founded

1999

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