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Work From Home Virtual Call Center Jobs in Quebec

National Bank

Customer Service Agent

Montreal, QC · On-site +1

The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and ... Your work schedule is variable, and you'll be informed of your schedule three weeks in advance.

Inizio Engage

CA$90K - CA$100K/yr

A frontline specialist responsible for delivering virtual or telephonic support to identified ... Competency with Call Center Telephone Technology * Pleasant telephone manners * Ability to work ...

Canon Careers

Bilingual Business Development Specialist - Virtual We are looking for a bilingual Business ... When not in the field and working from home, a reliable internet connection is required. We support ...

National Bank

You have the flexibility to work from home and/or go to the office, but you will also have to ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...

National Bank

Manager, financing solutions

Brossard, QC · On-site +1

You have the flexibility to work from home and/or go to the office, but you will also have to ... Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of ...

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All JobsCall Center JobsWork From Home Virtual Call Center JobsWork From Home Virtual Call Center Jobs in Quebec

Work From Home Virtual Call Center information

What is the difference between Work From Home Virtual Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Virtual Call CenterWork From Home Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, often in a call center setup at homeRemote, home-based customer support role
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, tech, finance
Common Search/ComparisonYesYes

Both roles involve remote customer interaction, but a Work From Home Virtual Call Center typically refers to working within a larger call center environment handling multiple clients, while a Work From Home Customer Service Representative usually focuses on supporting a specific company's customers directly. The skills and credentials are similar, but the scope and employer type may differ.

What are popular job titles related to Work From Home Virtual Call Center jobs in Quebec? For Work From Home Virtual Call Center jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Work From Home Virtual Call Center jobs in Quebec look for? The top searched job categories for Work From Home Virtual Call Center jobs in Quebec are:
Work From Home Virtual Call Center jobs near you
Infographic showing various Work From Home Virtual Call Center job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Agent

National Bank

Montreal, QC • On-site, Remote

Full-time

Medical, Retirement

Re-posted 12 days ago

Job description

As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized solutions. Help clients use our banking applications Advise and offer transaction or credit solutions Refer clients with specialized needs to your colleagues Collaborate and share knowledge with your colleagues The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight. The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00 a.m. 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Your team We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth. Learning and development You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment and agility Eagerness to develop your skills CCSM sacBm Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as: * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and family assistance program * Preferential banking services * Involvement in community initiatives * Telemedicine service * Virtual sleep clinic We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged. Making a bold move in a people-first environment We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees. We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team? Join us! Communication, Diversity & Inclusion, Emotional Intelligence, Multitasking, Stress Management, Teamwork, Accountability, Client-focused, Empathy, Initiative, Learning Agility, Resiliency, Results oriented

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