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Work From Home Sap Help Desk Support Jobs (NOW HIRING)

Dine Development Corporation

Help Desk Manager

The Help Desk Manager/Administrator will oversee Tier II and Tier III support for the Geospatial Engineering Operations Mapping and Analysis Portal (GEOMAP), ensuring rapid resolution of user issues ...

InstantServe LLC

Help Desk Analyst

$21 - $28.75/hr

Key Responsibilities Technical Support * Provide Tier I and Tier II technical support for ... Remote work allowed within the state of Colorado only

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Supporting user customizations. * Answering and researching questions about the software's features. * Troubleshooting and resolving operational incidents, such as local print configurations.

STI

Help Desk Analyst - Trenton, NJ(Remote)

Trenton, NJ · On-site +1

$20.50 - $28/hr

... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ... Attempt to troubleshoot and resolve problems and satisfy requests. • Provide support for AOC ...

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coordinating with engineering, database, testing, and production ...

Horizon3.ai

Global Help Desk Manager

... to the work to improve employee support, operational efficiency, and the overall end-user ... We welcome candidates from all backgrounds and experiences, and we encourage all qualified ...

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · Remote

$70K - $85K/yr

Learn each Assist account to properly support their needs and goals. * Work closely with the Assist ... Review and approve PTO requests from team and other HRIS functions. * Ensure appropriate coverage ...

Ten4

Help Desk Manager - Mobile Devices

Mount Laurel, NJ · On-site +1

$70K - $85K/yr

Learn each Assist account to properly support their needs and goals. * Work closely with the Assist ... Review and approve PTO requests from team and other HRIS functions. * Ensure appropriate coverage ...

STI

Help Desk Analyst 2 - Atlanta, GA

Atlanta, GA · On-site +1

$19.75 - $27/hr

The ID Analyst will work remote, for the Office of Information Technology processing, the onboard ... This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support ...

Ardent Eagle Solutions

Help Desk Specialist

Washington, DC · On-site +1

$26 - $33/hr

Support and troubleshoot printer and connectivity issues * Document, track, and manage incidents ... All employees must adhere to the Company's "Work from Home and Telework" policies and procedures as ...

Futran Tech Solutions Pvt. Ltd.

Help Desk - EPIC

$21 - $28.75/hr

Remote EPIC Help Desk Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support ... tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined ...

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How much do work from home sap help desk support jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for work from home sap help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work From Home SAP Help Desk Support professionals, and how can they be addressed?

Work From Home SAP Help Desk Support professionals often face challenges such as communication gaps with users, troubleshooting complex issues remotely, and managing multiple support tickets simultaneously. To overcome these, it's important to use clear and consistent communication tools, stay organized with ticketing systems, and continuously update your SAP knowledge through training. Collaborating regularly with team members via virtual meetings and leveraging screen-sharing tools can help resolve user issues more efficiently.

What is the difference between Work From Home Sap Help Desk Support vs Work From Home IT Support Specialist?

AspectWork From Home Sap Help Desk SupportWork From Home IT Support Specialist
CertificationsSAP certifications, help desk certificationsCompTIA A+, Network+, Microsoft certifications
Work EnvironmentRemote, help desk or support centerRemote, technical support environment
Industry UsagePrimarily in SAP-related companies and industriesBroad across various industries and companies
Job FocusSupporting SAP software issues and user queriesSupporting a wide range of IT hardware/software problems

While both roles involve remote technical support, Work From Home Sap Help Desk Support specializes in SAP software issues, requiring SAP-specific certifications. In contrast, Work From Home IT Support Specialists handle diverse IT problems across multiple platforms, often with general IT certifications. The choice depends on your expertise in SAP systems versus broader IT support skills.

What are the key skills and qualifications needed to thrive as a Work From Home SAP Help Desk Support, and why are they important?

To thrive as a Work From Home SAP Help Desk Support, you need a strong understanding of SAP modules, troubleshooting skills, and often a relevant degree or SAP certification. Familiarity with remote support tools, ticketing systems like ServiceNow, and SAP-specific platforms is typically expected. Excellent communication, problem-solving abilities, and patience help in effectively assisting users and resolving technical issues remotely. These skills ensure efficient technical support, user satisfaction, and minimal workflow disruptions for organizations relying on SAP systems.

What is a Work From Home SAP Help Desk Support?

A Work From Home SAP Help Desk Support is a professional who provides technical assistance and troubleshooting for SAP software users remotely. They help resolve issues related to SAP modules, system errors, and user access by communicating via phone, email, or chat. Working from home allows them to support clients or coworkers from various locations, ensuring smooth operation of SAP systems. These specialists often document solutions, escalate complex problems, and guide users through processes to maximize SAP efficiency.
What cities are hiring for Work From Home Sap Help Desk Support jobs? Cities with the most Work From Home Sap Help Desk Support job openings:
What states have the most Work From Home Sap Help Desk Support jobs? States with the most job openings for Work From Home Sap Help Desk Support jobs include:
What job categories do people searching Work From Home Sap Help Desk Support jobs look for? The top searched job categories for Work From Home Sap Help Desk Support jobs are:
Work From Home Sap Help Desk Support jobs near you
Technical Support Service Desk Agent

Technical Support Service Desk Agent

CTG

San Francisco, CA • Remote

$25/hr

Full-time

Posted 11 days ago

Job description

Overview

CTG is looking for a team of Technical Support Service Desk Agents to support an important client for a short period of time. Those interested can expect to answer a large number of incoming calls, assisting users with issues such as password resets, multifactor authentication, and application installations. This is a remote, work from home position with compensation of $25/hr.

The position will provide training on Friday November 8th from 9:30 - 6 pm EST. Then the position will move to it's normal hours 11 am - 8 pm EST for coverage on Wednesday November 13th-15th.

Responsibilities:

  • Answer a high volume of incoming calls related to end user technical support IT issues and questions.
  • Interact with customers via phone, email, and chat in a professional manner.
  • Troubleshoot problems to provide a high level of user satisfaction.
  • Respond to tickets and answer calls within a timely manner.
  • Utilize a methodical approach to identify problems, investigate causes, and recommend innovative solutions to our multi-platform environment.
  • Accurately document technical issues to facilitate diagnostics and prompt solutions.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Handle advanced technical issues such as call escalations and other issues that require a higher degree of knowledge to resolve.
  • Ensure systems are configured properly.
  • Act as a resource for more complex end-user issues.
  • Track incidents and calls, including but not limited to entering data into the database timely and accurately.

Required Skills:

  • Previous experience working from home required.
  • 2-3 years previous IT work experience in Desktop Support or Level 1 IT Help Desk support required.
  • Prior Enterprise support experience required, which includes experience with Active Directory, Multifactor Authentication (Duo or Microsoft), Citrix, and application installs.
  • Exceptional written and verbal skills to relay problems to tier 2 support and management.
  • The ability to self-monitor and self-motivate personal productivity and performance.
  • User-centric, team-first mindset, time management, reliable and organized.
  • Knowledge of Windows operating system; moderate ability in PC Repair/troubleshooting.
  • Excellent interpersonal skills—able to communicate effectively with employees and leaders.
  • High degree of patience with people and processes.
  • Ability to prioritize and multitask to accomplish objectives in an organized fashion.
  • Work hard & smart—never satisfied with the status quo; possess high expectations of what can be accomplished by self AND team.

The expected base salary for this position is $25.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

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About CTG

Sourced by ZipRecruiter

Come join us and grow your career with CTG! CTG has worked with this international, Fortune 500 end-client for over 15 years! Apply with CTG for this exciting opportunity!

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Buffalo, NY, US

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