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Work From Home Sap Help Desk Support Jobs (NOW HIRING)

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the ...

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... The work to be performed remotely * Must have strong internet connection * Quit workspace free from ...

ManTech International

Help Desk Support Specialist

$105K - $177K/yr

Your journey to impactful work and rapid growth starts now-be extraordinary at MANTECH! MANTECH seeks a motivated, career and customer-oriented Help Desk Support Services Specialist (Tier II/III) to ...

Makpar

Junior Help Desk Support Agent

$17.50 - $22.25/hr

The Tier 1 Help Desk Support Team serves as the first point of contact for end users requiring ... Ability to work effectively under supervision and follow established processes, policies, and ...

Senture

Help Desk Call Center Representative

$18 - $23/hr

... support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS ... This position is fully remote (work from home). Important: You must complete assessments!

Senture

Help Desk Call Center Representative

$18 - $23/hr

... support. This role involves handling inquiries from insurance issuers, agents, web brokers, CMS ... This position is fully remote (work from home). Important: You must complete assessments!

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

... support experience -SAP/Oracle support experience -ServiceNow experience Experience Level ... work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is ...

TEKsystems

Help Desk Analyst

Seneca Falls, NY · Remote

$20 - $23/hr

... support experience -SAP/Oracle support experience -ServiceNow experience Experience Level ... work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is ...

Booz Allen Hamilton, Inc.

Help Desk Specialist

Doral, FL · On-site +1

$52K - $108K/yr

You will be providing Tier I and II support for Help Desk tickets from team members and mission ... Work Model Our people-first culture prioritizes the benefits of collaboration, whether it occurs in ...

Makpar

Junior Help Desk Support Agent (Bilingual-Spanish)

$17.50 - $22.25/hr

The Tier 1 Help Desk Support Team serves as the first point of contact for end users requiring ... Ability to work effectively under supervision and follow established processes, policies, and ...

Terrestris LLC

Remote Help Desk Specialist

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... Ability to work remotely from home. * High school diploma or equivalent. * Associate's degree in IT ...

System Soft Technologies

IT Service Desk Support

Experience in Service Desk / IT Support / Help Desk roles Strong knowledge of: * Windows OS (Windows 10/11) * Microsoft Office 365 * Basic networking (VPN, DNS, IP concepts) Experience with ticketing ...

Ampcus Inc

Help Desktop Support

$22.50 - $26.25/hr

Required : • Bachelor's Degree is required. • At least 2 years of proven work experience supporting the help desk, contact center, and development of training materials. • Exhibit a heightened ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Supporting user customizations. * Answering and researching questions about the software's features. * Troubleshooting and resolving operational incidents, such as local print configurations.

Diné Development Corporation

Help Desk Technician

$20.50 - $27.75/hr

This role supports day-to-day operations by troubleshooting user incidents, documenting resolutions, tracking service requests, and coordinating with engineering, database, testing, and production ...

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Work From Home Sap Help Desk Support information

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How much do work from home sap help desk support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for work from home sap help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a work from home SAP help desk support?

A Work From Home SAP Help Desk Support is a professional who provides technical assistance and troubleshooting for SAP software users remotely. They help resolve issues related to SAP modules, system errors, and user access by communicating via phone, email, or chat. Working from home allows them to support clients or coworkers from various locations, ensuring smooth operation of SAP systems. These specialists often document solutions, escalate complex problems, and guide users through processes to maximize SAP efficiency.

What are the key skills and qualifications needed to thrive as a work from home SAP help desk support?

To thrive as a Work From Home SAP Help Desk Support, you need a strong understanding of SAP modules, troubleshooting skills, and often a relevant degree or SAP certification. Familiarity with remote support tools, ticketing systems like ServiceNow, and SAP-specific platforms is typically expected. Excellent communication, problem-solving abilities, and patience help in effectively assisting users and resolving technical issues remotely. These skills ensure efficient technical support, user satisfaction, and minimal workflow disruptions for organizations relying on SAP systems.

What are some common challenges faced by work from home SAP help desk support professionals, and how can they be addressed?

Work From Home SAP Help Desk Support professionals often face challenges such as communication gaps with users, troubleshooting complex issues remotely, and managing multiple support tickets simultaneously. To overcome these, it's important to use clear and consistent communication tools, stay organized with ticketing systems, and continuously update your SAP knowledge through training. Collaborating regularly with team members via virtual meetings and leveraging screen-sharing tools can help resolve user issues more efficiently.

What is the difference between Work From Home Sap Help Desk Support vs Work From Home IT Support Specialist?

AspectWork From Home Sap Help Desk SupportWork From Home IT Support Specialist
CertificationsSAP certifications, help desk certificationsCompTIA A+, Network+, Microsoft certifications
Work EnvironmentRemote, help desk or support centerRemote, technical support environment
Industry UsagePrimarily in SAP-related companies and industriesBroad across various industries and companies
Job FocusSupporting SAP software issues and user queriesSupporting a wide range of IT hardware/software problems

While both roles involve remote technical support, Work From Home Sap Help Desk Support specializes in SAP software issues, requiring SAP-specific certifications. In contrast, Work From Home IT Support Specialists handle diverse IT problems across multiple platforms, often with general IT certifications. The choice depends on your expertise in SAP systems versus broader IT support skills.

What cities are hiring for Work From Home Sap Help Desk Support jobs?

Cities with the most Work From Home Sap Help Desk Support job openings:

What states have the most Work From Home Sap Help Desk Support jobs?

States with the most job openings for Work From Home Sap Help Desk Support jobs include:

What job categories do people searching Work From Home Sap Help Desk Support jobs look for?

The top searched job categories for Work From Home Sap Help Desk Support jobs are:

Work From Home Sap Help Desk Support jobs near you
Infographic showing various Work From Home Sap Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Help Desk Support Specialist

HHUNY, Inc.

Rochester, NY • Remote

$25 - $28.85/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Position Description: The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care management agencies and HHUNY providers. The position will provide support for Netsmart CareManager, Okta, Team Dynamix, and other HHUNY applications by HHUNY staff and external Care Management Agency staff, and ensure requestors questions get answered.

Essential Duties & Responsibilities:
Function as Netsmart CareManager internal super-user by understanding all configuration logic and how future changes impact logic, build, reporting, etc.
Provide all application support functions for system end-users.
Serves as the first line of assistance with customers in addressing technical issues. This role requires conveying technical information to users in a way they can easily understand.
Manage credentials for the systems necessary for internal and external users.
Identify trends and training opportunities based on ticket submission with HHUNY Training team.
Manage Team Dynamix incidents to completion.
Manage ticket submissions and follow up with Netsmart help desk.
Continue to optimize use of help desk tools to streamline end user support.
Facilitate ongoing communication and meetings with external vendors.
Provide Tier 1 AWS workspace and configuration support.
Perform other related duties as assigned.
This position requires the employee to be located in upstate New York, preferably within 40 miles of Rochester, NY.
This position is fully remote, however, on limited occasion there may be a requirement to meet in the office per supervisory request, including new employee onboarding.
Minimum Qualifications:
Associates degree in computer science, information technology, or a related field
Bachelors degree in a related field is preferred beyond minimum requirements
HHUNY provides administrative support and governance to five affiliated Health Homes and over 90 Care Management Agencies in New York State. HHUNY has been at the forefront of adopting a person-centered, recovery-focused delivery service model for its Health Home members.
HHUNY offers a competitive benefits package which includes 28 days of paid time off per year immediately upon hire (8.62 hours earned each pay period), 14 paid holidays, comprehensive medical, dental and vision coverage, 401(K) retirement savings plan with 6% employer match, a fully remote workforce, and an Employee Assistance Plan, just to name a few!
If you feel this is the right fit for you, come join our amazing HHUNY team!

$25.00 - $28.85 Hourly

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