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Work From Home Sap Customer Service Representative Jobs in Boca Raton, FL

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Home - TWS

Customer Service Rep

Boca Raton, FL · Remote

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims ... Must be able to work M- Thurs 10 AM - 7 PM and Friday 9 AM- 6 PM EST. Essential Duties and ...

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Work From Home Sap Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do work from home sap customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home sap customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What are some common challenges faced by work from home SAP customer service representatives, and how can they be effectively managed?

Work From Home SAP Customer Service Representatives often encounter challenges such as maintaining clear communication with team members, managing time effectively without in-person supervision, and troubleshooting SAP system issues remotely. To overcome these, it’s important to establish a structured daily routine, leverage collaboration tools for seamless communication, and stay proactive in reaching out to technical support when SAP-related issues arise. Participating in regular virtual team meetings and ongoing SAP training can also help enhance efficiency and ensure alignment with company processes.

What is a work from home SAP customer service representative?

A Work From Home SAP Customer Service Representative is a professional who provides customer support and assistance using the SAP (Systems, Applications, and Products) software platform, all from a remote or home-based setting. Their responsibilities typically include responding to customer inquiries, processing orders, handling complaints, and troubleshooting issues within the SAP system. They may work for companies that utilize SAP for their business operations in sectors such as retail, manufacturing, or logistics. Effective communication skills, familiarity with SAP modules, and the ability to work independently are essential for this role.

What is the difference between Work From Home Sap Customer Service Representative vs Work From Home SAP Support Specialist?

AspectWork From Home Sap Customer Service RepresentativeWork From Home SAP Support Specialist
CredentialsCustomer service experience, basic SAP knowledgeSAP certification, technical support skills
Work EnvironmentHome office, customer interactionHome office, technical troubleshooting
Employer & Industry UsageRetail, manufacturing, logisticsIT, enterprise software, consulting
Search & Comparison IntentCustomer service roles, remote SAP jobsTechnical SAP support, remote SAP troubleshooting

While both roles involve SAP and remote work, the Customer Service Representative focuses on client interactions and basic SAP support, whereas the SAP Support Specialist provides technical troubleshooting and advanced SAP assistance. Your choice depends on your technical skills and career goals within the SAP ecosystem.

What are the key skills and qualifications needed to thrive as a work from home SAP customer service representative?

To excel as a Work From Home SAP Customer Service Representative, you need a solid background in customer service, strong problem-solving skills, and familiarity with SAP software, often supported by prior experience or relevant training. Proficiency in SAP modules, CRM platforms, ticketing systems, and remote communication tools is typically required. Excellent written and verbal communication, patience, and self-motivation help you stand out in remote environments. These abilities ensure efficient, empathetic support and accurate resolution of customer issues, maintaining high satisfaction and productivity while working remotely.
What are popular job titles related to Work From Home Sap Customer Service Representative jobs in Boca Raton, FL? For Work From Home Sap Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Work From Home Sap Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Work From Home Sap Customer Service Representative jobs in Boca Raton, FL are:
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Work From Home Sap Customer Service Representative jobs near you
Infographic showing various Work From Home Sap Customer Service Representative job openings in Boca Raton, FL as of July 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative (Work from Home/Hybrid)

Centah Inc

Fort Lauderdale, FL • On-site, Remote

$200/day

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Job description

**This is a hybrid position. Work from home status is only granted if criteria is met, and upon completion of 2 weeks of in-office onboarding/training. It is a requirement of employment for you to reside within driving distance of our Fort Lauderdale office in case an in-office visit is needed or in case work from home status is ever rescinded.**
Who is Centah?
Acquired by Financeit in 2017, Centah is a lead and workflow management company that allows some of North America's largest home improvement businesses to distribute and manage leads, powering over $3 billion in annual sales. One of the driving forces behind Centah's industry-leading platform is a full-service contact center in Fort Lauderdale, Florida, that specializes in inbound and outbound support for the home improvement industry. Centah's Call & Contact Centers become the main point of contact for the customer, ensuring expectations are met and managed throughout the lifespan of the project.
About the role:
We are looking for an enthusiastic and self-motivated Customer Service Representative to join our team. As a Customer Service Representative, you must be able to work in a fast paced environment, be flexible with an aptitude for learning, understanding, and conveying information. You will also be responsible for treating every customer with the utmost courtesy while maintaining a positive outlook on every call. Excellent communication skills are vital for this role, along with enjoying assisting customers in a friendly and respectful manner.
Responsibilities:
  • Answer incoming calls and respond to customer's request
  • Ability to work in a fast paced environment.
  • Book appointments for members with a high degree of data accuracy
  • Maintain excellent written and verbal communication skills on a consistent basis
  • Identify and escalate issues to supervisors
  • Responsible for adapting to fast changing guidelines with customers
  • Informs clients by explaining procedures; answering questions; providing information
  • Maintains and improves quality results by adhering to standards and guidelines

Requirements
  • General Requirements:
    • High school graduate or G.E.D.
    • Minimum of one year experience in an inbound/outbound call center or retail environment is preferred
    • Excellent oral and written communication skills
    • Ability to multitask in speaking on the phone, using the computer and keyboard simultaneously
    • Ability to type at least 25 words per minute is preferred
    • Experience in providing exceptional customer service and maintaining established quality requirements
    • Must be able to pass a background check

  • Performance Requirements (**MUST READ**):
    • Average Talk Time: Less than 4 minutes per call while resolving customer issues.
    • Call Conversion Ratio: Require a 60%+ lead to call ratio.
    • Disposition Calls Processed: Demand proof of handling 80+ calls per shift with accurate disposition coding and in a timely manner.
    • Attendance: Require a 98%+ attendance record over 6+ months, with little to no unexcused absences.
    • QA Score: Must consistently achieve 90%+ quality assurance scores on call evaluations monthly.
    • Average Hold Time: Must have maintained average hold times of less than 60 seconds per call, this is a high call volume environment.
    • Calls Handled per Hour: Demand experience processing 10+ calls per hour with accurate dispositions, note and escalations.
    • Breaks/ Lunches: adherence to scheduled breaks and lunches: two 15 minutes breaks, one 30 minute lunch.
    • Error-Free Documentation: Must demonstrate 99%+ accuracy in call processing and CRM updates. All notes will be reviewed.

Benefits
  • Opportunity to continue working from home in our post-pandemic workplace
  • Eligible for Medical, Dental, and Vision after 60 days of continuous employment
  • $15,000 Life Insurance (Company Paid)
  • 401K plan eligibility after 1 year of service w/company match of up to 4%
  • Paid Time Off - Earn 10 days per year after 90-day probationary period
  • $200 Monthly Incentive Bonus Plan
  • Weekly/monthly gift card drawings/contests for meeting goals
  • Career learning and development programs
  • Casual dress code
  • Salary: $15.00/hour

Financeit is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Next steps:
If what you just read excites you, we'd like to hear from you! Please submit your application and we'll contact you if you become selected for a phone interview.

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