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Work From Home Reservations Agent Jobs (NOW HIRING)

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Saint Paul, MN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Wichita, KS · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Gibbons Group

Work From Home

Albuquerque, NM · On-site +1

$99K - $128K/yr

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

Gibbons Group

Work From Home

Browns Summit, NC · On-site +1

$92K - $120K/yr

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...

The Jernigan Agency

WORK FROM HOME

Bend, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Sioux Falls, SD · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Hope Hull, AL · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Akron, OH · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Oakland, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Topeka, KS · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Rochester, MN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

The Jernigan Agency

WORK FROM HOME

Roanoke, VA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Jernigan Agency

WORK FROM HOME

Fayetteville, AR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

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All JobsReservations Agent JobsWork From Home Reservations Agent Jobs

Work From Home Reservations Agent information

See salary details

$11

$17

$22

How much do work from home reservations agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home reservations agent in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home reservations agent?

To thrive as a Work From Home Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation software, CRM systems, and proficiency in handling phone and online bookings are often required. Excellent communication, problem-solving abilities, and self-motivation help agents excel in remote environments. These skills ensure efficient, accurate service and positive customer experiences, which are crucial for client satisfaction and business success.

What does a work from home reservations agent do?

Work from home reservations agents help customers book arrangements for travel or entertainment for their customers. Instead of working in a call center, work from home reservations agents have calls forwarded to their phone lines at home to handle. They also complete their job duties at home or another location outside of the office with a reliable internet connection. As a work from home reservations agent, you answer calls and listen to the customer’s booking needs. Then you research itineraries, routes, and reservations that meet their budget and expectations. You may handle bookings for flights, car rentals, or hotels, and, depending on your employer, may even acquire tickets for local attractions in their destination. Some work from home reservations agents assist customers in filling out paperwork to secure travel visas or other official travel documents.

What is the difference between Work From Home Reservations Agent vs Customer Service Representative?

AspectWork From Home Reservations AgentCustomer Service Representative
CredentialsBasic computer skills, customer service experienceSimilar credentials, often including communication skills
Work EnvironmentRemote, home-basedRemote or in-office, depending on company
Industry UsageTravel, hospitality, airlinesVarious industries including retail, telecom, finance
Job FocusBooking reservations, managing travel plansHandling customer inquiries, support, and problem-solving

While both roles involve customer interaction and remote work, Work From Home Reservations Agents primarily focus on booking and managing reservations in travel or hospitality sectors. Customer Service Representatives handle a broader range of customer issues across multiple industries. The key difference lies in the specific job functions and industry focus, though the required skills and remote work setup are similar.

How do work from home reservations agents typically collaborate with their team and supervisors while working remotely?

Work From Home Reservations Agents usually communicate and collaborate with their supervisors and team members through digital channels such as email, instant messaging, and video conferencing. Regular virtual team meetings are common to discuss updates, share best practices, and address challenges. Supervisors often provide support through scheduled check-ins, and agents may use shared platforms to access resources or track performance. This collaborative structure helps agents feel connected and ensures a smooth customer experience despite the remote work setting.

What is a work from home reservations agent?

A Work From Home Reservations Agent is a customer service professional who assists customers with booking reservations for services such as hotels, flights, car rentals, or events, all while working remotely. These agents typically communicate with customers via phone, email, or online chat to answer questions, make reservations, and resolve issues. They must be knowledgeable about the services offered and provide excellent customer support. Remote reservations agents often need strong communication skills, a reliable internet connection, and the ability to work independently. Many companies provide training and necessary tools to help agents succeed from home.
More about Work From Home Reservations Agent jobs
What cities are hiring for Work From Home Reservations Agent jobs? Cities with the most Work From Home Reservations Agent job openings:
What states have the most Work From Home Reservations Agent jobs? States with the most job openings for Work From Home Reservations Agent jobs include:
What job categories do people searching Work From Home Reservations Agent jobs look for? The top searched job categories for Work From Home Reservations Agent jobs are:
Work From Home Reservations Agent jobs near you
Infographic showing various Work From Home Reservations Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent (bilingual)

CORPORATE FLIGHT MANAGEMENT INC

Smyrna, TN • On-site, Remote

$16.50 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Contour is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a full-time employee of Contour, you are eligible for the following benefits and programs:
Insurance
  • Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)

401(k) Savings Plan
  • Eligibility begins the first day of the month following your hire date.
  • The Company offers a matching contribution up to 6% of your eligible compensation.
  • Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.

Paid Sick Leave
  • Accrual of up to 56 hours of paid sick leave per year.
  • Unused sick leave rolls over annually until your sick bank reaches 480 hours.

Vested Vacation Hours
  • Eligible to receive vacation hours on January 1st following your hire date.
  • These hours will be vested and available for use in accordance with Company policies.

Non-Revenue/Space Available (NRSA) Travel Privileges
  • NRSA (non-revenue/space available) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.

Leaves of Absence
  • Eligible for various types of leave, including:
    • Medical Leave
    • Non-Medical Family Care Leave
    • Maternity and Paternity Leave
    • Personal Leave
  • Detailed leave policies are outlined in the Contour Employee Handbook, which will be provided during onboarding.

Compensation Details
  • The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
  • When you work on a Contour observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour's observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
  • When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.

Equal Employment Opportunity
Contour is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour is committed to providing reasonable accommodations for applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at hr@flycontour.com.
Join Our Growing Team
Our rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.
This position requires fluency in English (primary language) and Spanish (secondary language) to support our growing bilingual customer base.
Key Responsibilities
  • Provide customer service support in both English and Spanish, ensuring accurate communication and culturally competent service
  • Handle incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
  • Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.
  • Assist customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.
  • Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.
  • Maintain composure and professionalism during complex or escalated customer interactions.
  • Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.
  • Process airline schedule changes and communicate changes clearly in English and Spanish.
  • Process queues with efficiency and accuracy according to department protocol.
  • Provide assistance over the phone for in-house reservation agents and managers.
  • Assist Contour employees with all travel needs (airline, hotel, car rental accommodations for Charter trips and/or positioning for training).
  • Work directly with management on problem-solving initiatives.
  • Maintain the integrity of the company and our airline partners.
  • Be available to work any shift during business hours including rotating weekends if necessary.
  • Perform other job-related duties as assigned by management.

  • Be at least 18 years of age.
  • Prior customer service experience preferred but not required.
  • Be authorized to work in the United States and able to travel in and out of the United States.
  • Must have a valid driver's license and good driving record.
  • Fluent in English (primary) and Spanish (secondary), with the ability to read, write, and speak both languages professionally and clearly.
  • Ability to accurately translate customer needs, policies, and travel details between English and Spanish in real time.
  • Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word.
  • Able to type 30 words per minute.
  • Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
  • Must have well-developed people skills and ability to work with a variety of personalities.
  • Able to handle interruptions and a fast-paced environment.
  • Able to coordinate multiple priorities and meet deadlines.
  • Maintain strong attention to detail.
  • Be self-motivated and able to motivate others.
  • Ability to work independently and as part of a team
  • Excellent communication skills, both written and verbal, delivered with tact and professionalism in both languages.
  • Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
  • Must be willing to work nights (including overnight shifts between 9:00PM-6:00AM), weekends, holidays, and varying schedules.
  • Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.

Preferred Qualifications
  • Previous airline, travel industry, or call center experience.
  • Experience working in a bilingual customer service environment.

Disclaimer: The above statements are intended only to describe the general nature and level of work required for the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.

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