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Work From Home Remote Patient Access Representative Jobs in Springfield, MA

InsuraTec

Sales Representative (Remote)

Hartford, CT · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

InsuraTec

Sales Representative (Remote)

Westfield, MA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

InsuraTec

Sales Representative (Remote)

Chicopee, MA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

InsuraTec

Sales Representative (Remote)

Holyoke, MA · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... We're looking for driven individuals to join our team as Sales Representatives in a fully remote ...

HMG Careers

Sales Representative Remote

Springfield, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Representative Remote

Hartford, CT · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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All JobsPatient Access Representative JobsWork From Home Remote Patient Access Representative JobsWork From Home Remote Patient Access Representative Jobs in Springfield, MA

Work From Home Remote Patient Access Representative information

See Springfield, MA salary details

$12

$18

$23

How much do work from home remote patient access representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for work from home remote patient access representative in Springfield, MA is $18.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.06 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a work from home remote patient access representative?

To excel as a Work From Home Remote Patient Access Representative, you need strong customer service skills, knowledge of medical terminology, and typically a high school diploma or equivalent. Familiarity with electronic health record (EHR) systems, scheduling software, and secure communication tools is important for daily tasks. Outstanding communication, attention to detail, and problem-solving abilities are essential soft skills for effectively assisting patients and coordinating care remotely. These skills ensure accurate patient information management, seamless scheduling, and a positive experience for both patients and healthcare providers.

What does a work from home remote patient access representative do?

A Work From Home Remote Patient Access Representative is responsible for assisting patients with the registration process, verifying insurance information, scheduling appointments, and answering questions regarding healthcare services—all from a remote location. They serve as the first point of contact for patients accessing healthcare services, ensuring that all necessary information is collected accurately and efficiently. This role typically involves using phone, email, or online chat communication to interact with patients and healthcare providers. Excellent communication and organizational skills are important for success in this position.

What are some common challenges faced by work from home remote patient access representatives, and how can they be managed?

Remote Patient Access Representatives often encounter challenges such as managing high call volumes, maintaining patient data accuracy, and ensuring effective communication with both patients and healthcare teams. Working from home can also bring distractions and require strong time management skills. To overcome these challenges, it's important to establish a dedicated workspace, use reliable technology, and participate in regular team check-ins to stay aligned with organizational goals. Developing strong organizational habits and keeping up to date with healthcare regulations also contribute to success in this role.

What is the difference between Work From Home Remote Patient Access Representative vs Work From Home Medical Scheduler?

AspectWork From Home Remote Patient Access RepresentativeWork From Home Medical Scheduler
Primary RoleHandles patient intake, verifies insurance, and schedules appointmentsSchedules, reschedules, and manages patient appointments
Required CredentialsHigh school diploma or equivalent; healthcare experience often preferredHigh school diploma or equivalent; healthcare or scheduling experience beneficial
Work EnvironmentRemote, healthcare office or call centerRemote, healthcare office or call center
Common EmployerHospitals, clinics, healthcare providersHospitals, clinics, healthcare providers

Both roles are remote healthcare positions requiring similar credentials and work environments. The main difference is that the Remote Patient Access Representative focuses on patient intake and insurance verification, while the Medical Scheduler primarily manages appointment scheduling. Understanding these distinctions can help job seekers choose the role that best fits their skills and career goals.

What are popular job titles related to Work From Home Remote Patient Access Representative jobs in Springfield, MA?

For Work From Home Remote Patient Access Representative jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Remote Patient Access Representative jobs in Springfield, MA look for?

The top searched job categories for Work From Home Remote Patient Access Representative jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Remote Patient Access Representative jobs?

Cities near Springfield, MA with the most Work From Home Remote Patient Access Representative job openings:

Work From Home Remote Patient Access Representative jobs near you

Customer Care Representative - WFH Connecticut

MTM

Windsor, CT • Remote

$16.94/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Join Our Team at MTM Health!

At MTM Health, it's more than just a ride-it's personal. We believe every passenger deserves personalized attention and exceptional care, and we're looking for passionate, driven individuals to help us deliver on that promise.

As part of our growing team, your work will have a direct impact on the communities we serve, helping to remove barriers to care and improve lives. Our culture is built on innovation, collaboration, and growth, giving you the opportunity to shape the future of our industry.

Why MTM Health?

  • Make a meaningful difference every day.

  • Join a team that values your ideas and contributions.

  • Be part of a company that exceeds NCQA standards for customer service.

  • Enjoy a supportive environment with multilingual services available 24/7, 365 days a year.

If you're ready to transform lives and grow your career, apply today and join us as we break down community barriers-together!

Position Title: Customer Care Representative

Location: Remote Connecticut

Hourly Rate: $16.94

What Will Your Job Look Like?

The Customer Care Representative is the frontline representative and image of MTM Health. The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.Expect to handle 60 - 80 calls a day and higher volumes on Mondays.

All you need for the Customer Care Representative role is:

  • Must currently reside in Connecticut

  • 1 year of Call Center experience

  • 6 months Customer Service experience

  • Basic typing/computer experience with excellent navigational skills

  • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi "air cards" is prohibited

  • A quiet space within the home free of distractions including caretaking of any kind

Your Potential. Our Mission.

At MTM Health, you're not just part of a team-you're at the heart of a movement to remove community barriers nationwide. We're all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

We don't talk about a better workplace - we make it happen.

Benefits without Barriers

To show appreciation for our staff's hard work and dedication, MTM Health offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

  • Health, Dental and Vision Insurance

  • Life and Disability Insurance

  • 401(k) Retirement Plan with Company Match

  • FSA and HSA Savings Plans

  • Wellness Program with Incentives

  • Voluntary & Ancillary Plans

Additional Perks

  • Pay on Demand

  • Paid Time Off and Holiday Pay

  • Birthday Holiday

  • Maternity/Paternity Leave

  • Continuing Education Reimbursement Program

  • MTM Perks Discount Program

  • Career Development Programs

MTM Health is Proud to be an Equal Opportunity Employer

MTM Health is an equal opportunity employer who welcomes diversity and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, familial status, marital status, economic status, political status, or other characteristic protected by applicable law.

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