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Work From Home Relay Operator Jobs in Rochester, NY

Vivo HealthStaff

Psychiatry Physician

Rochester, NY · Remote

Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate

Ballard Agency

Be Seen First

Remote Entry Level Sales Associate (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Ballard Agency

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Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

Screenvision Media

Accounts Receivable Specialist

Rochester, NY · On-site +1

$20 - $26.50/hr

... work from home on Friday. Responsibilities: * Generating timely and accurate customer invoices on a weekly basis * Approve contracts in IBMS (operating system) and set up recurring billing cycles for ...

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All JobsRelay Operator JobsWork From Home Relay Operator JobsWork From Home Relay Operator Jobs in Rochester, NY

Work From Home Relay Operator information

See Rochester, NY salary details

$10

$19

$28

How much do work from home relay operator jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for work from home relay operator in Rochester, NY is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Relay Operator vs Customer Service Representative?

AspectWork From Home Relay OperatorCustomer Service Representative
CredentialsMinimal; often requires training and basic communication skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, quiet environment with reliable internetHome or office, often in call centers or remote setups
Industry UsageTelecommunications, emergency services, relay servicesRetail, tech, finance, and various service sectors
Search & Comparison IntentUnderstanding relay operator roles, remote work optionsCustomer support jobs, remote customer service roles

Work From Home Relay Operators primarily handle communication relay services, requiring minimal credentials and working in a home environment. Customer Service Representatives have broader roles across industries, often needing more experience and working in various settings. Both roles are remote-friendly but serve different industry needs and functions.

What are the key skills and qualifications needed to thrive as a Work From Home Relay Operator, and why are they important?

To thrive as a Work From Home Relay Operator, you need excellent listening skills, clear verbal and written communication abilities, and a high school diploma or equivalent. Familiarity with specialized telecommunications relay service (TRS) software, computer systems, and a reliable internet connection is typically required. Outstanding attention to detail, patience, and the ability to multitask effectively are valuable soft skills in this role. These skills ensure accurate and efficient message relay between parties, supporting clear communication for individuals with hearing or speech disabilities.

What are work from home relay operators?

Work from home relay operators are professionals who facilitate communication between individuals who are deaf, hard of hearing, or have speech disabilities and those who use standard telephones. They use a specialized communication system, often called a relay service, to convert voice messages into text and vice versa, ensuring smooth and accurate conversations. These operators work remotely, usually requiring a quiet home office, a computer, and a reliable internet connection. Their role is critical in providing accessible communication, maintaining confidentiality, and following strict guidelines for professionalism and neutrality.

What are some common challenges faced by Work From Home Relay Operators and how can they be managed?

Work From Home Relay Operators often encounter challenges such as maintaining focus during extended periods of repetitive communication, managing background noise in a home environment, and ensuring clear and accurate message relay between parties. To manage these challenges, setting up a dedicated, quiet workspace and following scheduled breaks are essential. Additionally, operators benefit from strong organizational skills and regular communication with team leads or supervisors for support and feedback.
What are popular job titles related to Work From Home Relay Operator jobs in Rochester, NY? For Work From Home Relay Operator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Relay Operator jobs in Rochester, NY look for? The top searched job categories for Work From Home Relay Operator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Relay Operator jobs? Cities near Rochester, NY with the most Work From Home Relay Operator job openings:
Work From Home Relay Operator jobs near you
Infographic showing various Work From Home Relay Operator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 1% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,200 per year, or $19.8 per hour.
CSR WFH Entry Level

CSR WFH Entry Level

Globe Life American Income Division

Rochester, NY • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life, Retirement

Re-posted 5 days ago

Job description

Be Part of Record-Breaking Growth
Location: 100% Remote - Work From Home
In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history-a reflection of strong leadership, proven systems, and a people-first culture.
Now, we're expanding.
We're seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.
This is more than a position-it's your opportunity to join a company where growth is proven, leadership is invested, and success is shared.Why Join Our Team
(Requirements • Responsibilities • Rewards)
We provide the structure, tools, and support you need to succeed-while giving you the flexibility to build a career on your terms.Work-From-Home Stability
Enjoy the security of a fully remote role with the flexibility to create a schedule that fits your lifestyle.Ongoing Training & Development
Participate in virtual workshops, mentorship programs, and skill-building sessions led by experienced leaders.Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied directly to your results.Union-Supported Security
Work with confidence under a union-supported structure that provides stability and protection.Comprehensive Benefits
  • Life insurance coverage, including Accidental Death Benefits (ADB)
  • Health insurance reimbursement programs
  • Retirement planning support for long-term financial security
Tools, Recognition & Growth
Industry-Leading Technology
Leverage modern systems and tools that streamline your workflow and enhance productivity.
Leadership Events & Development
Attend conventions and professional conferences designed to inspire growth and connect you with top performers.
Incentive Travel & Team Experiences
Earn trips, retreats, and team-building experiences that reward performance and celebrate success.Who Thrives Here
  • Motivated, dependable individuals ready to grow
  • Coachable professionals open to learning and development
  • Self-starters who work well independently and within a team
  • Individuals seeking long-term career growth and advancement

No matter your background, we provide the mentorship and support to help you succeed.How to Apply
Submit your updated resume along with your compensation requirements for consideration.Interview Process
All interviews are conducted via Zoom video conferencing for a convenient and streamlined experience.Ready to Take the Next Step?
If you're ready to join a company where growth is real, opportunity is constant, and success is recognized, we want to hear from you.
👉 Apply today and start building your future from home.
Work remotely. Grow consistently. Succeed with purpose.

Apply