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Work From Home Relay Operator Jobs in Rochester, NY

Vivo HealthStaff

Psychiatry Physician

Rochester, NY · Remote

Work from home; Telecommute * Provide psychiatric treatment services * Treat and prescribe with medication as needed * Part-time/ Full-time hours available Benefits: * Competitive Hourly Rate

Ballard Agency

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Remote Entry Level Sales Associate (Must live in New York)

Rochester, NY · Remote

$37K - $51K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

InsuraTec

Sales Representative (Remote)

Rochester, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Ballard Agency

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Remote Sales Representative (Must live in New York)

Rochester, NY · Remote

$55K - $90K/yr

In addition to industry-leading online training and working from home, each office conducts real-time field training; we provide daily coaching and mentorship. This allows professionals from any ...

InsuraTec

Sales Representative (Remote)

Batavia, NY · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

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All JobsRelay Operator JobsWork From Home Relay Operator JobsWork From Home Relay Operator Jobs in Rochester, NY

Work From Home Relay Operator information

See Rochester, NY salary details

$10

$19

$28

How much do work from home relay operator jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for work from home relay operator in Rochester, NY is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.83 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Relay Operator vs Customer Service Representative?

AspectWork From Home Relay OperatorCustomer Service Representative
CredentialsMinimal; often requires training and basic communication skillsHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentHome-based, quiet environment with reliable internetHome or office, often in call centers or remote setups
Industry UsageTelecommunications, emergency services, relay servicesRetail, tech, finance, and various service sectors
Search & Comparison IntentUnderstanding relay operator roles, remote work optionsCustomer support jobs, remote customer service roles

Work From Home Relay Operators primarily handle communication relay services, requiring minimal credentials and working in a home environment. Customer Service Representatives have broader roles across industries, often needing more experience and working in various settings. Both roles are remote-friendly but serve different industry needs and functions.

What skills and qualifications are needed to thrive as a work from home relay operator?

To thrive as a Work From Home Relay Operator, you need excellent listening skills, clear verbal and written communication abilities, and a high school diploma or equivalent. Familiarity with specialized telecommunications relay service (TRS) software, computer systems, and a reliable internet connection is typically required. Outstanding attention to detail, patience, and the ability to multitask effectively are valuable soft skills in this role. These skills ensure accurate and efficient message relay between parties, supporting clear communication for individuals with hearing or speech disabilities.

What is a work from home relay operator?

Work from home relay operators are professionals who facilitate communication between individuals who are deaf, hard of hearing, or have speech disabilities and those who use standard telephones. They use a specialized communication system, often called a relay service, to convert voice messages into text and vice versa, ensuring smooth and accurate conversations. These operators work remotely, usually requiring a quiet home office, a computer, and a reliable internet connection. Their role is critical in providing accessible communication, maintaining confidentiality, and following strict guidelines for professionalism and neutrality.

What are common challenges faced by work from home relay operators and how can they be managed?

Work From Home Relay Operators often encounter challenges such as maintaining focus during extended periods of repetitive communication, managing background noise in a home environment, and ensuring clear and accurate message relay between parties. To manage these challenges, setting up a dedicated, quiet workspace and following scheduled breaks are essential. Additionally, operators benefit from strong organizational skills and regular communication with team leads or supervisors for support and feedback.
What are popular job titles related to Work From Home Relay Operator jobs in Rochester, NY? For Work From Home Relay Operator jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Work From Home Relay Operator jobs in Rochester, NY look for? The top searched job categories for Work From Home Relay Operator jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Work From Home Relay Operator jobs? Cities near Rochester, NY with the most Work From Home Relay Operator job openings:
Work From Home Relay Operator jobs near you
Infographic showing various Work From Home Relay Operator job openings in Rochester, NY as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,182 per year, or $19.8 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Geneseo, NY • Remote

$15.50 - $21/hr

Full-time

Re-posted 6 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

Apply