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Work From Home Outbound Call Center Agent Jobs in Kansas

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... Possess practical conflict resolution skills (both customer and agent conflict) * Proven leader ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

$30K - $40K/yr

Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... Graduation from an accredited two-year or four-year college or university is a plus * Experience ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring the overall ... Graduation from an accredited two-year or four-year college or university is a plus * Experience ...

MCI Careers

Call Center Supervisor

Wichita, KS · Remote

Possess practical conflict resolution skills (both customer and agent conflict) * Proven leader ... MCI maintains a work environment free from discrimination, where employees are treated with dignity ...

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$9

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How much do work from home outbound call center agent jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home outbound call center agent in Kansas is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.92 per hour, depending on experience, location, and employer.

What is a Work From Home Outbound Call Center Agent job?

A Work From Home Outbound Call Center Agent makes outbound calls to customers or potential clients from a remote location. Their tasks may include sales, customer follow-ups, surveys, or appointment scheduling. They use scripts, CRM software, and communication tools to engage with customers effectively. Strong communication skills, persistence, and a quiet home office setup are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Work From Home Outbound Call Center Agent position, and why are they important?

To excel as a Work From Home Outbound Call Center Agent, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and, in some cases, sales certification are highly valued. Outstanding agents possess resilience, active listening, and the ability to remain self-motivated in a remote environment. These capabilities are crucial for consistently meeting targets, providing excellent service, and adapting to the demands of a virtual team setting.

What are some common challenges faced by Work From Home Outbound Call Center Agents, and how can they be managed?

Work From Home Outbound Call Center Agents often encounter challenges such as maintaining motivation without in-office supervision, managing frequent call rejections, and handling varying customer temperaments. Successfully navigating these challenges requires establishing a dedicated and quiet workspace, developing a routine, and making use of support offered by remote team leaders and colleagues. Many organizations provide ongoing coaching, virtual team meetings, and resources to help agents stay connected and sharpen their skills. By using these tools and maintaining open communication with supervisors, agents can remain productive and engaged while working remotely.
More about Work From Home Outbound Call Center Agent jobs
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What cities in Kansas are hiring for Work From Home Outbound Call Center Agent jobs? Cities in Kansas with the most Work From Home Outbound Call Center Agent job openings:
Work From Home Outbound Call Center Agent jobs near you
KANSAS only - Work at Home Call Center Representative

KANSAS only - Work at Home Call Center Representative

InfoCision

Topeka, KS • Remote

$9/hr

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago

InfoCision rating

2.9

Company rating: 2.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Come grow with us and make a lasting impact. Apply today to begin the process, and you could potentially bestarting, in as soon as a week.

What we do:

  • Work on behalf of wonderful organizations like St. Jude Children's Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more.
  • Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !!
  • Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.

Schedules and Perks:

  • The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
  • When signing up for a training class, you will be able to select the full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
    • 40-hour Full-Time set weekly schedules; 11a-8p EST, 12p-9p EST, or 1p-10p EST
    • 28-hour Part-Time set weekly schedule, 3:30p-9p EST, is offered on a limited basis.
    • 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available.
  • Virtual Paid Training
  • Rewards & Recognition Programs
  • Weekly pay, with the ability to access a portion of your earned pay a few times per week
  • Weekly bonus potential
  • Benefits are available for Full-time employees including Medical, Dental, Vision, and 401k

Other Requirements:

  • A Home office, or dedicated quiet place to work, that is free from noise and distractions.
  • Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
  • A willingness to learn, as we believe in owning your own success.
  • Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
  • Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
  • Exceptional conversational skills and the ability to multi-task.

InfoCision. Work Happy. Live Happy.

Salary: $9.00 per hour

Work Location: Remote

Apply