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Work From Home Non Voice Chat Support Jobs in Decatur, GA

Prime Coat Coating Systems

Chat Support Clerk

Atlanta, GA · Remote

$17.75 - $21.75/hr

Description We are seeking a dedicated and customer-oriented Chat Support Clerk to join our team ... Ability to work in a fast-paced environment and remain calm under pressure.

New

The Jernigan Agency

WORK FROM HOME

Decatur, GA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

WebProps.org

AgencyHub.com - Work From Home

Atlanta, GA · Remote

$15K/mo

This is a fantastic opportunity to work from the comfort of your own home, anywhere in the USA -- but we'd prefer you to be in the CST or EST time zone. What's the gig? Commission-based AgencyHub ...

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Work From Home Non Voice Chat Support information

See Decatur, GA salary details

$23

$33

$41

How much do work from home non voice chat support jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for work from home non voice chat support in Decatur, GA is $33.09, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $38.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Non Voice Chat Support position, and why are they important?

To thrive as a Work From Home Non Voice Chat Support, you need strong written communication skills, proficiency in typing, and a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, LiveChat, or Freshdesk, along with basic troubleshooting knowledge, is often required. Excellent problem-solving abilities, patience, and attention to detail are soft skills that make a candidate excel in this role. Mastering these skills enables prompt, accurate, and empathetic resolution of customer issues in a fast-paced, remote environment.

What does a typical workday look like for someone in a Work From Home Non Voice Chat Support role?

A typical day for someone in Work From Home Non Voice Chat Support involves logging into the company’s chat platform, handling multiple customer inquiries simultaneously, and documenting interactions in the ticketing system. You may be assigned specific shifts and performance metrics, such as response times and customer satisfaction, which are monitored regularly. Collaboration with teammates and supervisors often happens through internal messaging or task management tools, and you may participate in virtual team meetings or training sessions. The work is generally structured and focused on delivering timely, accurate support while maintaining a high standard of written communication.

What is a Work From Home Non Voice Chat Support job?

A Work From Home Non Voice Chat Support job involves assisting customers via chat or email instead of phone calls. Responsibilities typically include responding to inquiries, troubleshooting issues, and providing accurate information. This role requires strong written communication skills, attention to detail, and the ability to multitask. Since it is remote, a stable internet connection and a quiet workspace are essential. Many companies offer flexible schedules, making it a popular option for those seeking work-from-home opportunities.

What are popular job titles related to Work From Home Non Voice Chat Support jobs in Decatur, GA? For Work From Home Non Voice Chat Support jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Work From Home Non Voice Chat Support jobs in Decatur, GA look for? The top searched job categories for Work From Home Non Voice Chat Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Work From Home Non Voice Chat Support jobs? Cities near Decatur, GA with the most Work From Home Non Voice Chat Support job openings:
Work From Home Non Voice Chat Support jobs near you
Chat Support Clerk

Chat Support Clerk

Prime Coat Coating Systems

Atlanta, GA • Remote

$17.75 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Description
We are seeking a dedicated and customer-oriented Chat Support Clerk to join our team. As a vital part of our Administrative department, you will serve as the first point of contact for our clients, providing assistance and information through online chat platforms. The successful candidate will be responsible for handling inquiries, resolving issues, and delivering exceptional customer service to enhance client satisfaction and reinforce our commitment to excellence in the construction services industry.

Location: United States (Remote)

Responsibilities
  • Respond to client inquiries via chat promptly and professionally.
  • Provide accurate information regarding our construction services and project details.
  • Assist in resolving customer complaints and concerns in a timely manner.
  • Maintain clear and organized records of chat interactions.
  • Collaborate with different departments to ensure client needs are met.
  • Monitor chat feedback and propose improvements to enhance the support experience.
  • Participate in team meetings and training sessions.
Requirements
  • High school diploma or equivalent preferred.
  • Strong communication skills, both written and verbal.
  • Ability to multitask and manage time effectively.
  • Experience in customer service or administrative support is a plus.
  • Familiarity with chat support systems and basic computer skills.
  • Ability to work in a fast-paced environment and remain calm under pressure.