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Work From Home Phone Answering Service Jobs in Decatur, GA

Spade Recruiting

Work From Home - CSR

Atlanta, GA · Remote

$15.50 - $21/hr

... phone and video Able to work independently from home Positive, dependable, and willing to learn ... customer service, retail, hospitality, or administrative experience is an asset but not required ...

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HMG Careers

Work From Home Sales Specialist

Roswell, GA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Milton, GA · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Phone Answering Service information

See Decatur, GA salary details

$8

$15

$25

How much do work from home phone answering service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for work from home phone answering service in Decatur, GA is $15.63, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.88 per hour, depending on experience, location, and employer.

What is a work from home phone answering service?

A Work From Home Phone Answering Service job involves answering calls on behalf of businesses from a remote location. Responsibilities may include taking messages, scheduling appointments, providing basic customer support, or directing calls appropriately. You typically need a quiet workspace, a reliable phone or computer setup, and strong communication skills. Many companies provide scripts or guidelines to follow when handling calls. This role is ideal for individuals seeking flexible, remote work with customer interaction.

What does a typical day look like for someone working in a work from home phone answering service role?

A typical day involves answering incoming calls for various clients, taking detailed messages, transferring calls, and providing basic information or support based on client instructions. You may also need to log call details into a computer system, manage multiple lines, and coordinate with supervisors or team leads if complex issues arise. Most positions offer set shifts, but some may provide flexibility, especially for evening or weekend coverage. You’ll communicate primarily with callers and your remote support team, making time management and clear written documentation important aspects of the job.

What are the key skills and qualifications needed to thrive in a work from home phone answering service position?

To thrive as a Work From Home Phone Answering Service representative, you need excellent verbal communication, active listening abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency is typically required, though some employers may provide training. Strong soft skills like patience, professionalism, and adaptability help you effectively interact with diverse callers and handle various customer situations. These attributes are crucial for providing high-quality customer service and maintaining a positive company image from a remote work environment.

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For Work From Home Phone Answering Service jobs in Decatur, GA, the most frequently searched job titles are:

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The top searched job categories for Work From Home Phone Answering Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Work From Home Phone Answering Service jobs?

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Work From Home Phone Answering Service jobs near you
Infographic showing various Work From Home Phone Answering Service job openings in Decatur, GA as of August 2026, with employment types broken down into 48% Full Time, 36% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $32,508 per year, or $15.6 per hour.

Work From Home - CSR

Spade Recruiting

Atlanta, GA • Remote

$15.50 - $21/hr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Qualifications We’re looking for friendly, reliable individuals who enjoy helping people and delivering a positive customer experience. Strong communication and listening skills Friendly, patient, and professional Organized with strong attention to detail Comfortable assisting customers by phone and video Able to work independently from home Positive, dependable, and willing to learn Previous customer service, retail, hospitality, or administrative experience is an asset but not required Computer or laptop with reliable internet required Benefits 100% remote / work from home Full-time and part-time opportunities Flexible scheduling Weekly pay Training provided Ongoing coaching and mentorship Performance-based incentives Career growth and advancement opportunities Supportive remote team environment Responsibilities Assist clients through scheduled phone and virtual appointments Respond to questions and provide clear, helpful information Learn about each client’s needs and provide personalized assistance Guide clients through forms and enrollment steps Follow up with clients and provide ongoing support Maintain accurate and organized digital records Deliver a positive and professional customer experience Participate in virtual training and team meetings

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