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Work From Home Live Chat Support Jobs in Riverside, CA

HMG Careers

Work From Home Sales Specialist

Muscoy, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Hemet, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Perris, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Yucaipa, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Nuevo, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Norco, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Chino, CA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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Work From Home Live Chat Support information

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$17

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How much do work from home live chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home live chat support in Riverside, CA is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $18.80 per hour, depending on experience, location, and employer.

What is a work from home live chat support?

A Work From Home Live Chat Support job involves assisting customers via online chat, answering inquiries, troubleshooting issues, and providing product or service information. It requires strong typing skills, good communication, and the ability to multitask. Since it's remote, you need a reliable internet connection and a quiet workspace. Many businesses use live chat support to enhance customer service and provide instant help.

What does a work from home live chat support do?

As a Work From Home Live Chat Support professional, your day typically involves handling multiple customer inquiries via chat, troubleshooting issues, and providing product or service information in real time. You may manage several chat conversations at once, prioritize urgent requests, and escalate complex issues to higher-level support when needed. Regular collaboration with team members and supervisors through digital communication tools helps you stay up to date on policies and share solutions for common problems. This remote role usually follows a set schedule, but flexibility might be required during peak business hours or special events.

What are the key skills and qualifications needed to thrive in work from home live chat support?

To thrive as a Work From Home Live Chat Support, you need excellent written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and ticketing systems like Zendesk or Freshdesk is typically required. Strong soft skills such as patience, empathy, and time management help you build rapport and effectively handle multiple conversations. These skills and qualities are crucial to deliver prompt, helpful, and accurate support while representing the company in a remote work setting.

What are popular job titles related to Work From Home Live Chat Support jobs in Riverside, CA?

For Work From Home Live Chat Support jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Work From Home Live Chat Support jobs in Riverside, CA look for?

The top searched job categories for Work From Home Live Chat Support jobs in Riverside, CA are:

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Cities near Riverside, CA with the most Work From Home Live Chat Support job openings:

Work From Home Live Chat Support jobs near you
Infographic showing various Work From Home Live Chat Support job openings in Riverside, CA as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Temporary. Highlights an 100% Remote job distribution, with an average salary of $35,597 per year, or $17.1 per hour.

Sales Development Representative

Photobooth Supply Co

City Of Industry, CA • On-site, Remote

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Job description

At Photobooth Supply Co., we believe in the power of capturing moments and creating lasting memories. Our mission is to empower entrepreneurs and event professionals with a proven and profitable business in the form of a photo booth. We've transformed the lives of thousands of customers worldwide, and now we're looking for a driven and proactive Sales Development Representative (SDR) to join our team.
In this role, you'll be the first point of contact for inbound leads, engaging with potential customers via outbound calls, live chat and email to qualify them for our sales process. Your primary focus will be maintaining a healthy pipeline, booking meetings with Inside Sales Representatives, and ensuring every lead receives timely, helpful responses. If you thrive on connecting with people, solving problems, and contributing to the success of your team, this role is for you!
What Success Looks Like (KPIs)
  • Escalation Rate: Ensuring a 30-35% of qualified leads are escalated to meetings booked with the sales team.
  • Meetings Booked: Meeting or exceeding monthly targets for qualified meetings booked with Inside Sales Representatives.
  • Calls and Activities: Maintain a high level of outreach and responsiveness by making 100+ calls per day to engage and follow up with leads. In addition to calls, ensure timely communication via other channels such as emails, texts, and live chat, while balancing activities to meet daily and monthly targets.
Key Responsibilities
Pipeline Management:
  • Manage and qualify inbound leads via live chat, email, and other platforms to build and maintain a healthy pipeline of prospects.
  • Utilize tools like HubSpot CRM and Gong to log interactions, track lead status, and ensure accurate data management.

Lead Qualification:
  • Quickly assess potential customers' needs and determine their fit for our solutions based on established qualification criteria.
  • Escalate qualified leads by booking discovery calls or product demos with Inside Sales Representatives.

Meeting Scheduling:
  • Proactively engage with leads to schedule meetings with Inside Sales Representatives.
  • Ensure meetings are booked efficiently, minimizing scheduling conflicts.

Customer Engagement:
  • Provide exceptional first responses to inbound inquiries, ensuring prompt and professional communication.
  • Act as the face of the company in live chat interactions, addressing customer questions and guiding them to the next steps in the sales process.

Collaboration and Feedback:
  • Collaborate with the sales and marketing teams to refine lead qualification criteria and improve messaging.
  • Provide feedback to the marketing team regarding lead quality and customer inquiries to help optimize campaigns.

Technical Proficiency:
  • Learn and demonstrate an in-depth understanding of our photo booth products and services to confidently address customer questions.

Salary / OTE:
OTE of $50,000 - $60,000
Why Join Us?
At Photobooth Supply Co., we thrive on innovation, teamwork, and a commitment to helping our customers create unforgettable memories. This hybrid role combines the excitement of sales development with the satisfaction of providing stellar customer support, making it perfect for someone who enjoys variety and direct impact.
We value diversity and inclusivity and are committed to creating a workplace where everyone feels empowered to succeed. If you're ready to help entrepreneurs grow their businesses while advancing your career, we'd love to hear from you!
Requirements
  • Ability to make 100+ calls per day.
  • 1+ years of experience in sales development, customer support, or a similar role, preferably with live chat or hybrid communication experience.
  • Proficiency in CRM tools, particularly HubSpot CRM and Gong, for managing leads and tracking interactions.
  • Strong verbal and written communication skills, with the ability to connect with prospects and provide clear, concise responses.
  • Self-motivated, proactive, and able to work independently to meet targets.
  • Exceptional organizational and time management skills to balance multiple inquiries and follow-ups.
  • Comfortable working PST hours.
    • US-based candidates must live in one of the following states: Arizona, California, Colorado, Florida, Georgia, Illinois, Montana, Nevada, New Hampshire, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, Texas, Tennessee, Utah, Virginia, Wyoming

Preferred Skills:
  • Experience in AI driven platforms and tools.
  • Familiarity with lead qualification frameworks such as BANT, CHAMP, or similar.
  • Background in customer success or support in a SaaS or technology-driven environment.

Benefits
Compensation and Benefits
Salary: $50,000 - $60,000 OTE
Gold Standard Health Benefits
401K
Education Stipend
Remote Work
Bonus Plan
Annual Retreat
Generous PTO and Holiday Schedule
Quarterly Financial Meetings
Open Book Management
Intimate Team
Work from Home Stipend

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