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Work From Home Insurance Customer Service Representative Jobs in Jackson, MS

HMG Careers

Work From Home Sales Specialist

Brandon, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Satartia, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Lena, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Madison, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Byram, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Ridgeland, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Puckett, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Flora, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pearl, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Edwards, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Utica, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Benton, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Redwood, MS · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Insurance Customer Service Representative information

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How much do work from home insurance customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home insurance customer service representative in Jackson, MS is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does a work from home insurance customer service representative do?

A Work From Home Insurance Customer Service Representative assists customers with inquiries related to their insurance policies, such as billing questions, policy changes, and claims processing, all from a remote location. They communicate with customers by phone, email, or chat to provide information, resolve issues, and ensure customer satisfaction. These representatives also handle documentation and may process payments or update account information, all while adhering to company policies and privacy regulations. Working from home requires good communication skills, self-motivation, and the ability to use various digital tools effectively.

What are the key skills and qualifications needed to thrive as a work from home insurance customer service representative?

To thrive as a Work From Home Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes insurance licensing are important technical qualifications. Exceptional problem-solving abilities, patience, and self-motivation help individuals excel in this remote role. These skills and qualities ensure representatives can efficiently assist clients, resolve inquiries, and maintain high customer satisfaction while working independently.

What are some common challenges faced by work from home insurance customer service representatives and how can they be managed effectively?

Work From Home Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated without in-person supervision, and handling complex policy inquiries remotely. To manage these effectively, it's important to establish a dedicated and distraction-free workspace, use collaboration tools for regular team check-ins, and stay organized with digital resources. Adopting these practices helps ensure productivity and consistent customer service quality, while also fostering strong connections with colleagues despite the remote setting.

What is the difference between Work From Home Insurance Customer Service Representative vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; specialized claims training or certification
Work EnvironmentRemote, home-based officeRemote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, call centersInsurance companies, claims departments

The main difference is that Customer Service Representatives focus on assisting policyholders with inquiries, policy details, and billing, while Claims Specialists handle the processing and investigation of insurance claims. Both roles often require similar credentials and can be performed remotely, but their core responsibilities differ within the insurance industry.

What job categories do people searching Work From Home Insurance Customer Service Representative jobs in Jackson, MS look for?

The top searched job categories for Work From Home Insurance Customer Service Representative jobs in Jackson, MS are:

What cities near Jackson, MS are hiring for Work From Home Insurance Customer Service Representative jobs?

Cities near Jackson, MS with the most Work From Home Insurance Customer Service Representative job openings:

Work From Home Insurance Customer Service Representative jobs near you

Remote Representative - Customer-Focused | Work From Home | Weekly Pay

Globe Life American Income Division

Jackson, MS • On-site, Remote

$14 - $19/hr

Full-time

Medical, Life

Posted 12 days ago

Job description

Remote Representative - Customer-Focused / Work From Home / Weekly Pay
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Performance-Based | Weekly Pay + BonusesHelp People. Build Relationships. Create a Career From Home.
Are you a strong communicator who enjoys helping people and building meaningful relationships?
AO is expanding our remote team and seeking motivated, customer-focused professionals to join us as Remote Representatives. In this role, you'll connect virtually with individuals and families, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support.
Our mission is simple:
To protect every child and serve all working people.
Whether you're beginning a new career or bringing experience from customer service, healthcare, hospitality, retail, education, administration, or sales, we provide the training, mentorship, and professional development needed to help you succeed.
• 100% Work From Home
• Qualified Leads Provided - No Cold Calling
• Weekly Performance-Based Pay + Bonuses
• Flexible Scheduling
• No Prior Insurance Experience Required
• Training & Mentorship Provided
• Leadership & Career Advancement OpportunitiesWhat You'll Do
As a Remote Representative, your primary focus will be providing an outstanding client experience while helping families understand their available benefit options.Key Responsibilities
  • Connect with clients through scheduled Zoom and phone appointments
  • Build professional, long-term client relationships
  • Listen to clients' needs and answer benefit-related questions
  • Explain available life, accident, and supplemental health coverage options
  • Provide clear, personalized guidance based on individual needs
  • Assist clients with applications and enrollment
  • Provide ongoing customer service and policy support
  • Assist with policy reviews and beneficiary updates
  • Maintain accurate digital records and follow-up communication
  • Participate in ongoing virtual training, coaching, and professional development
What We Offer
🏠 100% Remote Work
Work from home while connecting with clients, mentors, and teammates through virtual platforms.
⏰ Flexible Schedule
Build a schedule that supports your personal priorities while maintaining the consistency and accountability necessary to serve clients successfully.
📞 Qualified Leads Provided at No Cost
Spend your time helping individuals who have requested information about available benefits.
No traditional cold calling and no purchasing leads.
💰 Weekly Pay + Uncapped Earning Potential
Compensation opportunities may include:
  • Weekly commission-based pay
  • Performance bonuses
  • Uncapped earning potential
  • Renewal and residual income
  • Leadership compensation opportunities

This is a performance-based opportunity rather than a guaranteed hourly or salaried position. Individual earnings vary based on production and results.
💵 Long-Term Renewal Income
Build long-term income potential through eligible policy renewals and continued client relationships, subject to applicable vesting and contract requirements.Training & Professional Development
No previous insurance experience is required.
You'll receive access to:
  • Comprehensive virtual onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • One-on-one mentorship
  • Weekly virtual coaching
  • Professional development workshops
  • Leadership development and advancement training

We value coachability, consistency, accountability, and a willingness to grow.Benefits & Professional Support
Qualifying representatives may have access to:
  • Health insurance reimbursement program
  • Company-supported life insurance
  • Accidental death benefit coverage
  • Renewal and residual income opportunities
  • Union representation and professional support
  • Leadership development programs
  • Professional recognition opportunities
  • Performance-based incentive travel
  • Leadership conferences and company events
Career Growth & Leadership Opportunities
AO provides opportunities for motivated representatives to advance based on performance, development, consistency, and leadership ability-not simply tenure.
Career growth may include opportunities in:
  • Client relationship management
  • Training and onboarding
  • Mentorship
  • Team leadership
  • Management development
  • Advanced leadership roles
Who We're Looking For
Successful candidates typically demonstrate:
  • Excellent written and verbal communication skills
  • Strong active-listening and relationship-building abilities
  • Customer-focused, service-oriented mindset
  • Positive and professional attitude
  • Reliability and strong follow-through
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Practical problem-solving abilities
  • Ability to work independently from home
  • Comfort collaborating within a virtual team
  • Willingness to learn and accept coaching
  • Desire for long-term professional growth
Experience That Transfers Well
Experience in the following areas can be helpful but is not required:
  • Customer Service
  • Client Relations
  • Administrative Support
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Banking
  • Call Centers
  • Military Service
  • Sales
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be physically located within the United States
  • Be legally authorized to work in the United States
  • Have a computer or laptop with webcam and microphone
  • Maintain reliable high-speed internet
  • Have a quiet, professional workspace
  • Be comfortable using Zoom and online technology
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance is provided.Virtual Interview Process
All interviews are conducted virtually through Zoom for a convenient and accessible hiring experience.
Qualified applicants will first learn more about the position, including responsibilities, performance-based compensation, licensing requirements, training, and career advancement opportunities before moving forward with a live interview.Ready to Build Your Career From Home?
If you're looking for a customer-focused remote career where you can help families, build relationships, develop professionally, and create long-term earning and advancement opportunities, we'd love to hear from you.
Submit your updated resume and apply today to be considered.Work From Home. Serve Families. Build Relationships. Grow Your Future.

Apply