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Work From Home Insurance Customer Service Representative Jobs in Irmo, SC

HMG Careers

Work From Home Sales Specialist

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Winnsboro, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Columbia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Olympia, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Chapin, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Pineridge, SC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Insurance Customer Service Representative information

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How much do work from home insurance customer service representative jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for work from home insurance customer service representative in Irmo, SC is $15.35, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $17.07 per hour, depending on experience, location, and employer.

What does a work from home insurance customer service representative do?

A Work From Home Insurance Customer Service Representative assists customers with inquiries related to their insurance policies, such as billing questions, policy changes, and claims processing, all from a remote location. They communicate with customers by phone, email, or chat to provide information, resolve issues, and ensure customer satisfaction. These representatives also handle documentation and may process payments or update account information, all while adhering to company policies and privacy regulations. Working from home requires good communication skills, self-motivation, and the ability to use various digital tools effectively.

What are the key skills and qualifications needed to thrive as a work from home insurance customer service representative?

To thrive as a Work From Home Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes insurance licensing are important technical qualifications. Exceptional problem-solving abilities, patience, and self-motivation help individuals excel in this remote role. These skills and qualities ensure representatives can efficiently assist clients, resolve inquiries, and maintain high customer satisfaction while working independently.

What are some common challenges faced by work from home insurance customer service representatives and how can they be managed effectively?

Work From Home Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated without in-person supervision, and handling complex policy inquiries remotely. To manage these effectively, it's important to establish a dedicated and distraction-free workspace, use collaboration tools for regular team check-ins, and stay organized with digital resources. Adopting these practices helps ensure productivity and consistent customer service quality, while also fostering strong connections with colleagues despite the remote setting.

What is the difference between Work From Home Insurance Customer Service Representative vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; specialized claims training or certification
Work EnvironmentRemote, home-based officeRemote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, call centersInsurance companies, claims departments

The main difference is that Customer Service Representatives focus on assisting policyholders with inquiries, policy details, and billing, while Claims Specialists handle the processing and investigation of insurance claims. Both roles often require similar credentials and can be performed remotely, but their core responsibilities differ within the insurance industry.

What are popular job titles related to Work From Home Insurance Customer Service Representative jobs in Irmo, SC?

For Work From Home Insurance Customer Service Representative jobs in Irmo, SC, the most frequently searched job titles are:

What job categories do people searching Work From Home Insurance Customer Service Representative jobs in Irmo, SC look for?

The top searched job categories for Work From Home Insurance Customer Service Representative jobs in Irmo, SC are:

What cities near Irmo, SC are hiring for Work From Home Insurance Customer Service Representative jobs?

Cities near Irmo, SC with the most Work From Home Insurance Customer Service Representative job openings:

Work From Home Insurance Customer Service Representative jobs near you

Online Client Service Representative

Globe Life American Income Division

Columbia, SC • On-site, Remote

$14.75 - $20/hr

Full-time

Medical, Life

Posted 24 days ago

Job description

Remote Client Service Representative
Company: AO (American Income Division)
Work Arrangement: 100% Remote (U.S. Residents Only)
Work From Home Opportunity
100% Remote | Flexible Schedule | Training Provided
Are you looking for a remote career that offers flexibility, collaboration, and professional growth while allowing you to make a meaningful impact?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Service Representatives. This opportunity is ideal for professionals who enjoy helping others, solving problems, and building lasting client relationships in a fully remote environment.
Whether you're beginning your career or bringing experience in customer service, retail, healthcare, hospitality, education, or administrative support, we'll provide the training, mentorship, and resources needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional development and long-term success of our representatives.
Our fully virtual environment promotes collaboration, continuous learning, and career advancement while providing the flexibility to work from home.
What You'll Do
As a Remote Client Service Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.
Client Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products and services clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Build strong, long-term client relationships
  • Maintain accurate client records and documentation
  • Collaborate with team members to deliver an outstanding client experience
Professional Development
  • Participate in structured virtual training and coaching
  • Develop communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team
  • Continue growing through mentorship and professional development opportunities
What We Offer
100% Remote Work
  • Work remotely from anywhere within the United States
  • Flexible scheduling after training
  • No commuting
  • Modern virtual work environment
Professional Growth
  • Comprehensive onboarding and training
  • Weekly coaching and mentorship
  • Leadership development opportunities
  • Performance-based career advancement
  • Promotion from within
Weekly Pay & Performance Incentives
  • Weekly performance-based compensation
  • Performance bonuses
  • Leadership recognition opportunities
  • Career advancement based on performance
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and professional development events
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Excellent organizational and time-management abilities
  • Attention to detail and accuracy
  • Self-motivation with the ability to work independently
  • Professionalism and integrity
  • Positive attitude and willingness to learn
  • Commitment to delivering exceptional customer service
  • Comfort using computers and virtual communication platforms
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Relations
  • Administrative Support
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Call Center Operations
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are ready to build a rewarding long-term career.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're looking for a flexible work-from-home career where you can grow professionally, help working families, and make a meaningful impact every day, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Help Families. Grow Your Career. 🚀

Apply