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Work From Home Inbound Outbound Call Center Jobs in Utah

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio Mexican Grill

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

Cafe Rio

Inbound To Go

West Valley City, UT · On-site +1

$13/hr

Starts at $13 per hour Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

The Call Center agent's position handles answering incoming calls from customers, respond to ... This is a work from home position* >>>>> Due to our current state contracts, we are unable to hire ...

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Work From Home Inbound Outbound Call Center information

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How much do work from home inbound outbound call center jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for work from home inbound outbound call center in Utah is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Work From Home Inbound Outbound Call Center position, and why are they important?

To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.

What is a Work From Home Inbound Outbound Call Center job?

A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.

What are some common challenges faced by Work From Home Inbound Outbound Call Center representatives, and how can they be managed?

A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.

What are popular job titles related to Work From Home Inbound Outbound Call Center jobs in Utah? For Work From Home Inbound Outbound Call Center jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Outbound Call Center jobs in Utah look for? The top searched job categories for Work From Home Inbound Outbound Call Center jobs in Utah are:
What cities in Utah are hiring for Work From Home Inbound Outbound Call Center jobs? Cities in Utah with the most Work From Home Inbound Outbound Call Center job openings:
Work From Home Inbound Outbound Call Center jobs near you
Remote Outbound Call Center Agent

Remote Outbound Call Center Agent

MDS Communications

Salt Lake City, UT • Remote

$15 - $16/hr

Full-time

Medical, PTO

Posted 20 days ago

Job description

Job DetailsLevel: EntryJob Location: Utah Remote - UTEducation Level: Not SpecifiedSalary Range: $15. 00 - $16. 00 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$15-$16 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.Qualifications

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