... call center team. If you're an excellent communicator who enjoys helping customers and working f ... Answer inbound customer calls professionally and courteously. * Make outbound calls on behalf of a ...
... call center team. If you're an excellent communicator who enjoys helping customers and working f ... Answer inbound customer calls professionally and courteously. * Make outbound calls on behalf of a ...
Bilingual Call Center Representative- Work from Home Pay: $11.00 per hour Job Overview We are ... In this role, you will assist customers by answering inbound calls, making outbound calls ...
Bilingual Call Center Representative- Work from Home Pay: $11.00 per hour Job Overview We are ... In this role, you will assist customers by answering inbound calls, making outbound calls ...
Customer Service Specialist
Birmingham, AL · On-site +1
$16 - $21/hr
This position is an opportunity to work from home with the flexibility to create your own schedule ... Call Center Representative Responsibilities * Manage large amounts of inbound and outbound calls ...
Customer Service Specialist
Birmingham, AL · On-site +1
$16 - $21/hr
This position is an opportunity to work from home with the flexibility to create your own schedule ... Call Center Representative Responsibilities * Manage large amounts of inbound and outbound calls ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Customer Service Specialist
Birmingham, AL · Remote
$16 - $21/hr
This position is an opportunity to work from home with the flexibility to create your own schedule ... Call Center Representative Responsibilities * Manage large amounts of inbound and outbound calls ...
Customer Service Specialist
Birmingham, AL · Remote
$16 - $21/hr
This position is an opportunity to work from home with the flexibility to create your own schedule ... Call Center Representative Responsibilities * Manage large amounts of inbound and outbound calls ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · Remote
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · On-site +1
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Licensed Insurance Sales Representative (Remote / Home-Based)
Birmingham, AL · On-site +1
$52K - $76K/yr
Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment. * Use your insurance expertise to uncover customer needs ...
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Quick apply
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count ... Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Inside Sales Insurance Specialist
Tuscaloosa, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Tuscaloosa, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Huntsville, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Huntsville, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Tuscaloosa, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Tuscaloosa, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Dothan, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Dothan, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Huntsville, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Huntsville, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Dothan, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Inside Sales Insurance Specialist
Dothan, AL · Remote
$50K - $60K/yr
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Quick apply
We work with some of the most significant retired public employee associations in the country ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...
Work From Home Inbound Outbound Call Center information
See Alabama salary details
$11.55 - $12.97
9% of jobs
$13.89 is the 25th percentile. Wages below this are outliers.
$12.97 - $14.40
24% of jobs
The median wage is $15.56 / hr.
$14.40 - $15.83
20% of jobs
$15.83 - $17.25
15% of jobs
$17.25 - $18.68
5% of jobs
$18.98 is the 75th percentile. Wages above this are outliers.
$18.68 - $20.10
6% of jobs
$20.10 - $21.53
5% of jobs
$21.53 - $22.96
6% of jobs
$22.96 - $24.38
3% of jobs
$24.38 - $25.81
3% of jobs
$25.81 - $27.24
2% of jobs
$11
$17
$27
How much do work from home inbound outbound call center jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for work from home inbound outbound call center in Alabama is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $20.24 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Work From Home Inbound Outbound Call Center position, and why are they important?
To thrive as a Work From Home Inbound Outbound Call Center representative, you need excellent verbal communication, active listening, and problem-solving abilities, typically supported by a high school diploma or equivalent. Familiarity with CRM software, VOIP phone systems, and basic computer proficiency is often required, and some employers may prefer prior call center experience or certifications in customer service. Strong organizational skills, patience, and the ability to remain calm under pressure are critical soft skills for this position. These qualifications are important because they help ensure efficient, professional, and customer-focused service, even in a remote environment.
What is a Work From Home Inbound Outbound Call Center job?
A Work From Home Inbound Outbound Call Center job involves handling incoming and outgoing calls for a company remotely. Inbound calls typically include customer inquiries, support requests, or order processing, while outbound calls may involve sales, follow-ups, or surveys. Agents use a computer, headset, and internet connection to interact with customers. Strong communication skills and the ability to work independently are essential. Many companies provide training and scripts to help employees succeed in their roles.
What are some common challenges faced by Work From Home Inbound Outbound Call Center representatives, and how can they be managed?
A frequent challenge in work-from-home call center roles is managing distractions and maintaining productivity in a home environment. Representatives may also encounter high call volumes, difficult customers, and the need to quickly switch between different tasks or types of calls. Staying organized with a dedicated, quiet workspace and adhering to a set schedule can help manage these challenges. Utilizing provided training resources and maintaining regular virtual communication with supervisors and teammates also supports successful performance and a sense of team collaboration.
What are popular job titles related to Work From Home Inbound Outbound Call Center jobs in Alabama? For Work From Home Inbound Outbound Call Center jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Outbound Call Center jobs in Alabama look for? The top searched job categories for Work From Home Inbound Outbound Call Center jobs in Alabama are:
What cities in Alabama are hiring for Work From Home Inbound Outbound Call Center jobs? Cities in Alabama with the most Work From Home Inbound Outbound Call Center job openings:
$10/hr
Other
Posted 11 days ago
InfoCision rating
3.0
Based on 8 frontline employees who took The Breakroom Quiz
72nd of 72 rated call and contact centers
Job description
We're looking for dependable, customer-focused individuals to join our growing remote call center team. If you're an excellent communicator who enjoys helping customers and working from home, we'd love to hear from you.
Schedule Options:
- Day Shift
- Evening Shift
- Night Shift (available until 2:00 AM EST)
Job Responsibilities:
- Answer inbound customer calls professionally and courteously.
- Make outbound calls on behalf of a variety of clients.
- Follow client-specific call flows and procedures.
- Provide outstanding customer service and problem resolution.
- Accurately document customer interactions.
- Meet quality, attendance, and performance expectations.
Qualifications:
- Excellent verbal communication skills.
- Strong customer service skills.
- Comfortable using a computer and navigating multiple applications.
- Ability to multitask while speaking with customers.
Benefits:
- 100% Remote Work from Home
- Paid Training
- Weekly Pay
- Access a Portion of Your Earned Wages Multiple Times Each Week
- Flexible Scheduling
- Employee Recognition & Rewards Program
- Opportunities for Career Growth and Advancement
- Supportive Leadership Team
InfoCision. Work Happy. Live Happy.
Salary: $10.00 per hour
Work Location: Remote
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Dual monitors
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection.
- A quiet, distraction-free workspace
About InfoCision
Sourced by ZipRecruiter
Company size
1,001 - 5,000 Employees
Headquarters location
Akron, OH, US
Year founded
1982