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Work From Home Inbound Customer Service Jobs in Highlands Ranch, CO

Hire Connections

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Customer Service Representative

Denver, CO · Remote

$20/hr

... work from home assignment supporting a high-volume call center during open enrollment . This ... In this role, you will manage inbound customer calls , assisting with insurance-related questions ...

IQVIA

Work from Home

Littleton, CO · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Denver, CO · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

IQVIA

Work from Home

Denver, CO · Remote

$18/hr

We help customers gain insight and access to their markets and ultimately demonstrate their product ... services, commercial insights and healthcare intelligence to the life sciences and healthcare ...

The Jernigan Agency

WORK FROM HOME

Thornton, CO · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Symmetry

Remote Sales Work From Home

Denver, CO · On-site +1

$60K - $200K/yr

Remote Sales Work From Home Organization Description: There has never been a better time to have ... the customers in the geographic areas in which you choose to work. AZ-18717382, NV-3322586, TX ...

HMG Careers

Work From Home Sales Specialist

Bow Mar, CO · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Golden, CO · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Foxfield, CO · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Inbound Customer Service information

See Highlands Ranch, CO salary details

$10

$17

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How much do work from home inbound customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for work from home inbound customer service in Highlands Ranch, CO is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.18 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.

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For Work From Home Inbound Customer Service jobs in Highlands Ranch, CO, the most frequently searched job titles are:

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Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in Highlands Ranch, CO as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,172 per year, or $17.4 per hour.

Customer Service Representative

Hire Connections

Denver, CO • Remote

$20/hr

Full-time

Medical, Dental, Vision

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Hire Connections is partnering with a health insurance organization to hire Customer Service Representatives for a work from home assignment supporting a high-volume call center during open enrollment.
This opportunity is limited to Colorado residents due to state-specific program requirements. While the role is fully remote after onboarding, required equipment must be picked up in person from the client’s Colorado office.
In this role, you will manage inbound customer calls, assisting with insurance-related questions, application status updates, and enrollment changes. This position is best suited for individuals who are detail?oriented, comfortable with back-to-back calls, and able to work independently from home while following established processes and performance standards.
Responsibilities:

  • Answer general insurance enrollment questions and provide non-financial eligibility guidance
  • Assist with enrollment changes, including plan selections and family status updates
  • Accurately document all customer interactions in internal systems
  • Utilize available tools and resources to research and resolve customer inquiries
  • Troubleshoot basic technical issues using established processes
  • Conduct research to effectively resolve complex customer situations
  • Adhere to all applicable policies, procedures, and performance standards
  • Perform additional duties as assigned


Requirements & Qualifications:

  • Must be a resident of Colorado
  • Consistent attendance is required for training and a high-volume call environment
  • Minimum 1 year of call center experience with demonstrated job stability
  • Minimum 1 year of customer service experience (2–3 years preferred)
  • Strong computer skills, including Microsoft Office and the ability to learn new systems
  • Hardwired internet connection required (no WiFi)
  • Dedicated home office space with minimal distractions
  • Excellent verbal and written communication skills with strong phone etiquette
  • Ability to work efficiently in a fast-paced, evolving environment
  • Ability to handle sensitive and confidential information
  • Knowledge of the Colorado Benefits Management System (CBMS) is a plus
  • Demonstrated commitment to long-term assignments and reliability


Pay, Benefits, and Additional Information:

  • Pay: $20.00/hour
  • Employment Type: W2 through Hire Connections
  • Benefits: Health, Dental, and Vision insurance available upon meeting eligibility criteria; participation is optional
  • 401(k): Contract employees may elect to participate in Hire Connections’ 401(k) plan after meeting eligibility requirements; participation is optional
  • Holiday Pay: Offered after eligibility criteria are met
  • Comprehensive training and ongoing support provided

Company Description

HIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION.

With over 50 years of staffing experience and 20 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.