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Work From Home Inbound Customer Service Jobs in California

The Jernigan Agency

WORK FROM HOME

San Francisco, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Sacramento, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Oakland, CA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

CMG

Sales Rep - Work from Home

San Diego, CA · Remote

$15/hr

You will engage in outbound + inbound focused sales and marketing efforts to potential clients. You ... Salesforce experience and or comparable CRM * Knowledge and experience with Excel. * Experience ...

CMG

Sales Rep - Work from Home

San Diego, CA · Remote

$15/hr

You will engage in outbound + inbound focused sales and marketing efforts to potential clients. You ... Salesforce experience and or comparable CRM * Knowledge and experience with Excel. * Experience ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

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Work From Home Inbound Customer Service information

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$16

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How much do work from home inbound customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home inbound customer service in California is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What is a work from home inbound customer service job?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a work from home inbound customer service representative?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.
What are popular job titles related to Work From Home Inbound Customer Service jobs in California? For Work From Home Inbound Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Customer Service jobs in California look for? The top searched job categories for Work From Home Inbound Customer Service jobs in California are:
What cities in California are hiring for Work From Home Inbound Customer Service jobs? Cities in California with the most Work From Home Inbound Customer Service job openings:
Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in California as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 2% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,011 per year, or $16.4 per hour.

Remote Inbound Insurance Representatives

VOLT

Sacramento, CA • On-site, Remote

$17/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago

Job description

Apply for tomorrow's opportunity today, with Volt.
Volt is hiring Remote Inbound Insurance Representatives to support customers in a fast-paced, high-volume contact center environment. This is a 100% work-from-home position supporting customers during Pacific Time Zone business hours.
If you have experience handling high-volume inbound calls in a remote, call center, or medical insurance environment, we'd love to hear from you!
As an Inbound Insurance Representative, you will:
  • Handle a high volume of inbound customer calls, emails, and chat inquiries
  • Provide information regarding:
    • Health insurance plans and benefits
    • Prescription coverage and eligibility
    • Products, services, and company procedures
    • Online ordering and e-commerce support
    • Payment processing and collections
    • Order status, shipping updates, and inventory availability
  • Research and resolve customer concerns and escalations
  • Accurately document customer interactions and complete required forms and correspondence
  • Educate customers on available products, services, and program benefits
  • Process claims and related transactions as needed
  • Support Sales Representatives with customer requests and order inquiries
  • Participate in system testing and quality assurance activities
  • Monitor customer trends and provide feedback to internal teams
  • Maintain compliance with company policies, procedures, and service standards
  • Attend occasional client events, benefit fairs, or open enrollment meetings as required

This is a full-time opportunity.
Schedule:
  • Work schedule may include Monday through Sunday, based on business needs.
  • Employees scheduled to work on Saturday and/or Sunday will receive alternate days off during the week.

Typical Shift Hours:
  • 6:55 AM - 3:25 PM PT (9:55 AM - 6:25 PM ET)
  • 8:30 AM - 5:00 PM PT (11:30 AM - 8:00 PM ET)

Shift assignment and schedule are determined based on business needs and may vary.
Qualifications and Requirements:
  • Position requires home internet access:
    • Internet Connection: Wired connection to router/modem (cable provided; router/modem not provided)
    • Download Speed: Minimum 50 Mbps
    • Upload Speed: Minimum 10 Mbps
    • Latency: Less than 150 m
  • 1-2 years of customer service experience in industries such as call centers, insurance, retail, software, telecommunications, or eyewear.
  • Flexible availability, including weekends, holidays, and overnight shifts.
  • Strong internet and browser knowledge.
  • Ability to work with multiple software programs at once.
  • Proficiency in Microsoft Office.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Good judgment and discretion in handling customer interactions.
  • Ability to multitask in a fast-paced environment.

Pay Rate: $17.00 per hour to start.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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About Volt Workforce Solutions

Sourced by ZipRecruiter

Volt Workforce Solutions is a recognized leader in the staffing industry, proudly serving the United States and headquartered in Parsippany, NJ. Starting with its humble beginnings in the late 1950s as a publishing company, Volt has grown exponentially to provide quality staffing solutions within a plethora of industries like Technology, Engineering, Accounting, Administrative, Call Centre, and much more. This evolution is concrete proof of the company's dedication to adapt and thrive, embodying its core values of Integrity, Respect, Excellence, Innovation, and Success. Volt’s mission is to make businesses successful by providing what they need most – talented people.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Parsippany, NJ, US

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