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Work From Home Inbound Call Experts Jobs in Kansas

The Jernigan Agency

WORK FROM HOME

Kansas City, KS · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

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$9

$14

$23

How much do work from home inbound call experts jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for work from home inbound call experts in Kansas is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What is a Work From Home Inbound Call Experts job?

A Work From Home Inbound Call Experts job involves handling incoming customer calls remotely. You assist with inquiries, provide support, process orders, or troubleshoot issues based on the company's needs. This role requires strong communication skills, a quiet workspace, and a reliable internet connection. Training is usually provided to help you understand company policies and procedures.

What are some common challenges faced by Work From Home Inbound Call Experts, and how can they be addressed?

One common challenge for Work From Home Inbound Call Experts is maintaining focus and productivity in a home environment, where distractions can be more prevalent than in a traditional office. Additionally, handling difficult customer interactions or high call volumes can be stressful without the immediate support of on-site teammates. To address these challenges, experts often set up dedicated, quiet workspaces, follow structured schedules, and make use of team chat platforms for timely support. Many companies also provide robust training, clear performance expectations, and regular check-ins to help remote call experts succeed and stay connected.

What are the key skills and qualifications needed to thrive in the Work From Home Inbound Call Experts position, and why are they important?

To excel as a Work From Home Inbound Call Expert, you need excellent verbal communication, active listening skills, and prior experience in customer service or call center environments. Familiarity with CRM platforms, call routing software, and sometimes industry-specific certifications are typically advantageous. Strong time management, problem-solving abilities, and a friendly, patient demeanor help you stand out in remote customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and productive performance in a home-based setting.

What are popular job titles related to Work From Home Inbound Call Experts jobs in Kansas? For Work From Home Inbound Call Experts jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Call Experts jobs in Kansas look for? The top searched job categories for Work From Home Inbound Call Experts jobs in Kansas are:
What cities in Kansas are hiring for Work From Home Inbound Call Experts jobs? Cities in Kansas with the most Work From Home Inbound Call Experts job openings:
Work From Home Inbound Call Experts jobs near you
Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Remote Customer Service Representative (Call Center) | Work From Home | Kansas Residents Only

Berlin-Wheeler, Inc.

Topeka, KS • On-site, Remote

$11 - $12/hr

Full-time

Medical, Dental, Vision

Posted 12 hours ago

Job description

Remote Customer Service Representative (Call Center) - Kansas Residents Only
Work From Home | Full-Time | Inbound Call Center | $11hr starting, increases to $12hr after 90 days | Paid Training
Applicants must reside in Kansas.
Make a Difference Without Leaving Home
Looking for a stable, full-time remote position where you can help people every day?
As a Remote Customer Service Representative, you'll assist members across the United States with scheduling transportation to medical appointments. Every call helps someone access essential healthcare services, making this a meaningful role with real impact.
We are seeking dependable, compassionate individuals who enjoy helping others, providing excellent customer service, and working in a structured remote environment.
What You'll Do
  • Answer inbound customer service calls professionally and courteously
  • Schedule, update, and confirm transportation requests for medical appointments
  • Assist members with ride changes, cancellations, and general questions
  • Verify trip information and eligibility using company systems
  • Communicate with transportation providers and healthcare facilities as needed
  • Accurately document customer interactions and trip details
  • Resolve concerns while maintaining a positive customer experience
  • Follow company policies and quality standards
  • Meet performance expectations for attendance, accuracy, and customer service
What We're Looking For
Required Qualifications
  • Must currently reside in Kansas
  • High school diploma or GED
  • Ability to work remotely from a secure and distraction-free home office
  • Strong verbal communication and active listening skills
  • Basic computer skills and ability to navigate multiple applications simultaneously
  • Reliable internet connection
  • Professional and dependable work habits

Preferred Qualifications
  • Customer service experience
  • Call center experience
  • Healthcare, transportation, scheduling, or member services experience
  • Experience handling a high volume of inbound calls
Why Join Our Team?
  • 100% Remote Work from Home
  • Paid Training
  • Supportive Team Environment
  • Purpose-Driven Work That Helps Others
  • Opportunities for Growth and Advancement
  • Consistent Full-Time Schedule
  • Nationwide Impact While Working Locally
  • Health Benefit Options After 30 Days of Full-Time Employment; major medical, minimal essential coverage, dental, vision, and more
Ideal Candidates Enjoy
  • Helping people solve problems
  • Providing excellent customer service
  • Working independently while remaining part of a team
  • Following structured processes and procedures
  • Maintaining professionalism in a fast-paced environment
Job Details
Position: Remote Customer Service Representative
Department: Non-Emergency Medical Transportation (NEMT)
Employment Type: Full-Time
Location: Remote - Kansas Residents Only
Schedule: Day, Evening, and Weekend Availability May Be Required
Apply Today
If you're looking for a remote customer service position where your work directly supports individuals accessing healthcare services nationwide, we'd love to hear from you.
Apply now and join a team that helps keep healthcare moving every day.

Apply