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Work From Home Inbound Call Center Jobs in Springfield, MO

HMG Careers

Sales Consultant Remote

Nixa, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Consultant Remote

Battlefield, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

Lone Star Careers

Remote Sales Executive

Springfield, MO · Remote

$69K - $150K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales and Service Agent Remote

Ava, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Consultant Remote

Rogersville, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Consultant Remote

Buffalo, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Consultant Remote

Hurley, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Sales Consultant Remote

La Russell, MO · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

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How much do work from home inbound call center jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for work from home inbound call center in Springfield, MO is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $16.63 per hour, depending on experience, location, and employer.

What is a work from home inbound call center job?

A work from home inbound call center job involves answering incoming calls from customers on behalf of a company, providing assistance, information, or support. These roles typically require you to respond to customer inquiries, resolve issues, and sometimes process orders or handle account information. All tasks are performed remotely using your own computer, headset, and a reliable internet connection. Many companies provide training and necessary software to help you succeed in this virtual customer service position.

What are the key skills and qualifications needed to thrive as a work from home inbound call center representative, and why are they important?

To thrive as a Work From Home Inbound Call Center Representative, you need strong communication skills, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and sometimes certifications like Customer Service Representative (CSR) are typically required. Exceptional listening skills, patience, and the ability to work independently help you excel in a remote setting. These skills ensure you can effectively resolve customer inquiries, maintain customer satisfaction, and perform efficiently without direct supervision.

What are some common challenges faced by remote inbound call center agents, and how can they be managed effectively?

Remote inbound call center agents often face challenges like maintaining focus amid home distractions, managing high call volumes, and staying motivated while working independently. Many companies provide structured schedules, regular team check-ins, and robust training to help agents stay engaged and supported. Utilizing a dedicated, quiet workspace and leveraging company-provided resources—such as knowledge bases and team communication tools—can also make daily tasks smoother. Additionally, staying proactive in seeking feedback and connecting with colleagues virtually can foster a sense of teamwork and community.
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Work From Home Inbound Call Center jobs near you
Infographic showing various Work From Home Inbound Call Center job openings in Springfield, MO as of September 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Temporary. Highlights an 24% In-person, and 76% Remote job distribution, with an average salary of $32,793 per year, or $15.8 per hour.

Automotive Service Advisor - Remote

Springfield, MO • On-site, Remote

Enterprise Holdings
Travel Arrangement Services • 10K+ employees
Learn more about Enterprise Holdingsexternal

$26.54 - $28.54/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Review scheduled and unscheduled repair orders for accuracy and cost-effectiveness.

  • Recommend proper maintenance intervals, repair procedures, and pricing.

  • Support clients and vendors by providing timely advice on repair orders and explaining operating procedures.

Enterprise Holdings rating

7.1

Company rating: 7.1 out of 10

Based on 268 frontline employees who took The Breakroom Quiz

118th of 178 rated vehicle equipment hire

Job description

Overview
Are you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an impact? Enterprise Fleet Management is looking for skilled Service Advisors to join our growing team and help us deliver on our vision to be the world's most trusted mobility company!
As a Service Advisor, you'll be the trusted expert guiding maintenance and repair decisions for our clients and vendors-ensuring fleets stay on the road, costs stay under control, and downtime is minimized.
Why You'll Love This Role
  • Flexibility: Work 100% remotely from your home in Springfield, MO
  • Competitive Pay: The starting pay range for this position is $26.54 - $28.54/hr. base pay + shift differentials + ASE certifications
    • Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.
  • Consistent Schedule You Can Count On: Enjoy a stable 40-hour workweek within department hours of Monday-Friday, 6 am - 9 pm CST, and Saturday, 7 am - 4 pm CST
  • Impact: Help businesses keep their fleets running smoothly and efficiently.

What We Offer
  • Comprehensive Benefits: Paid vacation and choice time days, medical/dental/vision coverage, 401(k) with employer match, profit sharing, employee discounts, and more.
  • Extra Earnings: Additional pay for valid ASE certifications you hold in the below list and weekend/evening shifts.
    • A1-A9, B5, T1-T8, L1-L4, F1, G1, & C1.
  • Growth & Development: Access to training and advancement opportunities with a global leader that invests in your development and upholds integrity in every decision.

Company Overview
Enterprise Fleet Management, a business line of Enterprise Mobility, manages over 800,000 vehicles across North America. With more than 50 offices nationwide, we provide customized fleet solutions for businesses and government agencies. Our success is built on doing the right thing-for our customers and employees-every time.
Responsibilities
Responsibilities:
As a Service Advisor, you'll be the trusted expert for maintenance and repair decisions. Your role will include:
  • Reviewing scheduled and unscheduled repair orders for accuracy and cost-effectiveness.
  • Recommending proper maintenance intervals, repair procedures, and pricing.
  • Supporting Fleet Management offices, clients, and vendors to minimize downtime and control costs.
  • Reviewing and applying automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner
  • Reviewing proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services
  • Negotiating changes or corrections to order pricing when inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors
  • Analyzing clients' business needs and repair orders to create and assess solutions; contact clients to provide recommendations, explain proposed procedures, and gain approval
  • Identifying opportunities and make recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair
  • Fielding calls from drivers, evaluating specific needs to locate and suggest proper and cost effect service locations for clients

Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Requirements
  • Minimum of 4 valid ASE certifications (no expired certifications) in the following list:
    • A1-A9, B5, T1-T8, L1-L4, F1, G1, & C1.
  • Must live in the Springfield, MO area or surrounding counties
  • Six (6) months of customer service experience required
  • Two (2) years of automotive maintenance, repair consultation or dealership service department experience required
  • Degree in Automotive Technology preferred
  • Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook)
  • Must have the ability to meet all work from home technical requirements
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Competency Based Qualifications:
  • Executing
  • Customer Service
  • Detail Oriented
  • Analyzing
  • Communication
  • Flexibility

Work from Home (WFH) Requirements:
  • Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
  • High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/)

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