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Work From Home Healthcare Csr Jobs in Rochester, NY

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Work from Home

Ionia, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Work from Home

Rush, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work From Home Healthcare Csr information

See Rochester, NY salary details

$9

$18

$26

How much do work from home healthcare csr jobs pay per hour?

As of May 28, 2026, the average hourly pay for work from home healthcare csr in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Work From Home Healthcare Customer Service Representative, and why are they important?

To thrive as a Work From Home Healthcare Customer Service Representative, you need strong communication skills, healthcare industry knowledge, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes HIPAA certification is commonly required. Empathy, patience, and problem-solving abilities help you excel in assisting patients and resolving complex inquiries remotely. These skills and qualifications are crucial for delivering accurate information, ensuring patient satisfaction, and maintaining compliance in a virtual healthcare support environment.

What are some common challenges faced by Work From Home Healthcare Customer Service Representatives, and how can they be addressed?

Work From Home Healthcare Customer Service Representatives often face challenges such as managing high call volumes, handling sensitive patient information, and maintaining clear communication without in-person support. To address these, it's important to have a quiet, dedicated workspace, use secure technology for patient data, and stay organized with time management tools. Regular virtual check-ins with supervisors and collaborating with team members through chat or video calls can also help maintain a supportive environment and ensure accurate information is provided to patients.

What are Work From Home Healthcare CSRs?

Work From Home Healthcare Customer Service Representatives (CSRs) are professionals who assist patients, healthcare providers, and insurance members by answering questions, resolving issues, and providing information about healthcare services, policies, and claims—all from a remote location. They typically handle calls, emails, or online chats, helping individuals navigate healthcare plans, schedule appointments, and understand their benefits. These roles require strong communication skills, empathy, and a good understanding of healthcare procedures and terminology. Working remotely allows CSRs flexibility while still supporting essential healthcare operations.

What is the difference between Work From Home Healthcare Csr vs Work From Home Medical Billing Specialist?

AspectWork From Home Healthcare CsrWork From Home Medical Billing Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; certification in medical billing or coding often preferred
Work EnvironmentCustomer service calls, patient inquiries, appointment schedulingReviewing medical claims, coding, billing, and insurance processing
Employer & Industry UsageHospitals, clinics, healthcare providers, insurance companiesMedical billing companies, healthcare providers, insurance firms

While both roles are remote and involve healthcare, a Work From Home Healthcare Csr primarily handles patient interactions and administrative support, whereas a Work From Home Medical Billing Specialist focuses on processing claims and managing billing tasks. The roles differ in required certifications and daily responsibilities but share a common healthcare industry environment.

What are popular job titles related to Work From Home Healthcare Csr jobs in Rochester, NY? For Work From Home Healthcare Csr jobs in Rochester, NY, the most frequently searched job titles are:
What cities near Rochester, NY are hiring for Work From Home Healthcare Csr jobs? Cities near Rochester, NY with the most Work From Home Healthcare Csr job openings:

CSR WFH Entry Level

Globe Life American Income Division

Rochester, NY • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Life, Retirement

Posted 20 days ago


Job description

Be Part of Record-Breaking Growth
Location: 100% Remote - Work From Home
In 2025, our company achieved the largest weekly, monthly, and quarterly results in its history-a reflection of strong leadership, proven systems, and a people-first culture.
Now, we're expanding.
We're seeking motivated, growth-oriented individuals ready to step into a remote opportunity with real momentum, long-term stability, and clear pathways for advancement.
This is more than a position-it's your opportunity to join a company where growth is proven, leadership is invested, and success is shared.Why Join Our Team
(Requirements • Responsibilities • Rewards)
We provide the structure, tools, and support you need to succeed-while giving you the flexibility to build a career on your terms.Work-From-Home Stability
Enjoy the security of a fully remote role with the flexibility to create a schedule that fits your lifestyle.Ongoing Training & Development
Participate in virtual workshops, mentorship programs, and skill-building sessions led by experienced leaders.Weekly Pay + Performance Bonuses
Earn consistent income with additional incentives tied directly to your results.Union-Supported Security
Work with confidence under a union-supported structure that provides stability and protection.Comprehensive Benefits
  • Life insurance coverage, including Accidental Death Benefits (ADB)
  • Health insurance reimbursement programs
  • Retirement planning support for long-term financial security
Tools, Recognition & Growth
Industry-Leading Technology
Leverage modern systems and tools that streamline your workflow and enhance productivity.
Leadership Events & Development
Attend conventions and professional conferences designed to inspire growth and connect you with top performers.
Incentive Travel & Team Experiences
Earn trips, retreats, and team-building experiences that reward performance and celebrate success.Who Thrives Here
  • Motivated, dependable individuals ready to grow
  • Coachable professionals open to learning and development
  • Self-starters who work well independently and within a team
  • Individuals seeking long-term career growth and advancement

No matter your background, we provide the mentorship and support to help you succeed.How to Apply
Submit your updated resume along with your compensation requirements for consideration.Interview Process
All interviews are conducted via Zoom video conferencing for a convenient and streamlined experience.Ready to Take the Next Step?
If you're ready to join a company where growth is real, opportunity is constant, and success is recognized, we want to hear from you.
👉 Apply today and start building your future from home.
Work remotely. Grow consistently. Succeed with purpose.