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Work From Home Genesys Ivr Developer Jobs (NOW HIRING)

PTP

IVR Developer - REMOTE

CA · On-site +1

We are looking for a IVR Developer to help us design and deliver CX solutions that provide our ... Work with team members to understand business and technical requirements * Develop applications ...

PTP

Senior IVR Developer - REMOTE

CA · On-site +1

$58.25 - $77/hr

We are looking for a Senior IVR Developer to help us design and deliver CX solutions that provide ... Work with team members to understand business and technical requirements * Develop applications ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

Design, develop, and maintain IVR applications and call routing solutions using Genesys Architect ... Work across Genesys platforms including Pure Engage, PureCloud, and Genesys Cloud CX. * Support WFM ...

Samprasoft

IVR developer - Senior (6-10 Yrs) Remote

$55.75 - $73.75/hr

IVR Software Development Engineer The IVR Software Development Engineer will work with technical and business partners to design and maintain optimal programming and environment solutions for the ...

Samprasoft

Genesys Developer

... is from health care domain, but it is not mandatory. Top Requirements Top 3 skills: 1) Genesys ... Genesys certification in Routing What are the work hours? 8am-5pm Monday through Friday (required ...

Samprasoft

Genesys Developer

... is from health care domain, but it is not mandatory. Top Requirements Top 3 skills: 1) Genesys ... Genesys certification in Routing What are the work hours? 8am-5pm Monday through Friday (required ...

Telus Digital

$180K - $224K/yr

... Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in ... who need to Work From Anywhere (Remote) . The Opportunity The Senior Manager, Solutions ...

Software Technology Inc

Sr. IVR Engineer

$107K - $146K/yr

Are you a great collaborator looking to work with talented individuals from across the organization ... Product Owner, Business Analyst, Scrum Master, Developer, ECC Supervisors, and many others.

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Texas City, TX · On-site +1

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Arizona City, AZ · On-site +1

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Texas City, TX · Remote

$55.50 - $70.75/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Philadelphia, PA · Remote

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Arizona City, AZ · Remote

$65.50 - $83.25/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

Miratech

Genesys Cloud Architect

Philadelphia, PA · On-site +1

$65.50 - $83.50/hr

Guide and mentor engineering teams, ensuring best practices and architectural standards are ... * Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

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Work From Home Genesys Ivr Developer information

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How much do work from home genesys ivr developer jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for work from home genesys ivr developer in the United States is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $51.20 and $65.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by Work From Home Genesys IVR Developers, and how can they be addressed?

Work From Home Genesys IVR Developers often encounter challenges related to remote collaboration, such as coordinating with cross-functional teams and ensuring clear communication on project requirements. Managing secure access to customer data and development environments remotely is another key consideration. To address these, it's important to establish regular virtual meetings, use collaboration tools effectively, and follow best practices for secure remote access. Proactively seeking feedback and maintaining thorough documentation can also help streamline project workflows.

What is the difference between Work From Home Genesys Ivr Developer vs Work From Home Genesys Cloud Engineer?

AspectWork From Home Genesys Ivr DeveloperWork From Home Genesys Cloud Engineer
Required CredentialsGenesys certifications, scripting knowledgeGenesys certifications, cloud architecture skills
Work EnvironmentRemote, contact center environmentsRemote, cloud-based contact center solutions
Industry UsageCustomer service, call centersCustomer experience, cloud contact solutions
Common Search IntentJob roles involving IVR developmentRoles focusing on cloud platform deployment

While both roles involve Genesys platform expertise, the Genesys IVR Developer primarily focuses on scripting and maintaining IVR systems, whereas the Genesys Cloud Engineer handles cloud infrastructure and deployment. Candidates should choose based on their skills in scripting versus cloud architecture.

What does a Work From Home Genesys IVR Developer do?

A Work From Home Genesys IVR Developer is responsible for designing, developing, and maintaining interactive voice response (IVR) systems using the Genesys platform, all while working remotely. They create call flows, integrate backend systems, and troubleshoot IVR applications to enhance customer service experiences. Their work involves collaborating with other developers, business analysts, and stakeholders to ensure the IVR systems meet organizational requirements and provide seamless automated interactions for callers.

What are the key skills and qualifications needed to thrive as a Work From Home Genesys IVR Developer, and why are they important?

To thrive as a Work From Home Genesys IVR Developer, you need a solid background in software development, telephony systems, and experience with IVR design, often supported by a degree in computer science or a related field. Expertise in Genesys platforms, scripting languages (such as VXML or JavaScript), and familiarity with version control systems are typically required. Strong problem-solving abilities, clear communication, and self-motivation are essential soft skills for remote work and effective collaboration. These skills ensure the efficient delivery of robust IVR solutions and seamless remote teamwork in dynamic call center environments.
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Work From Home Genesys Ivr Developer jobs near you
Infographic showing various Work From Home Genesys Ivr Developer job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 98% Part Time, and 1% Nights. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $119,080 per year, or $57.2 per hour.
Genesys IVR Development Lead

Genesys IVR Development Lead

American Recruiting and Consulting Group

Remote

Other

This job post has expired today. Applications are no longer accepted.

Job description

Genesys Lead Developer
Jacksonville, FL
ARC Group has an immediate opportunity for a Genesys Cloud IVR Lead Developer. This is a hybrid role based in Jacksonville, FL (onsite 3 days/week, remote 2 days/week). The position begins as a contract through December 2026 with potential for extension or conversion to full-time employment. This is an excellent opportunity to join a well-established organization with strong career growth potential.
ARC Group is committed to fostering a diverse, equitable, and inclusive workplace where all individuals feel valued and respected. We encourage applicants from all backgrounds, including those from underrepresented groups, to apply.
Candidates must have permanent U.S. work authorization. No C2C or third-party submissions will be considered.
Position Overview
We are seeking an experienced Genesys Cloud Development Lead to drive the architecture, design, development, migration, and optimization of Genesys Cloud CX IVR solutions. This role requires deep expertise in Genesys Cloud administration, IVR call flow development, API integrations, and AI-enabled contact center technologies.
The ideal candidate will provide technical leadership, mentor development teams, and ensure adherence to best practices in IVR engineering, outbound campaigns, CRM integrations, and cloud-based contact center solutions.
Key Responsibilities
  • Lead the design, development, and administration of Genesys Cloud IVR solutions and call flows
  • Architect and optimize outbound voice and SMS campaign strategies using Genesys Cloud
  • Develop and maintain integrations between Genesys Cloud and enterprise CRM platforms via REST APIs
  • Design and implement AI-powered voice bots leveraging NLP and conversational AI technologies
  • Lead, mentor, and support onshore and offshore development teams, ensuring adherence to best practices
  • Manage large-scale Genesys Cloud CX migrations, including security and compliance requirements (e.g., FedRAMP where applicable)
  • Develop reporting and event-driven integrations using tools such as Amazon EventBridge and related cloud services
  • Provide technical leadership in contact center architecture, performance optimization, and solution design
  • Collaborate with business stakeholders and technical teams to gather requirements and define implementation strategies

Required Qualifications
  • 8+ years of experience in Genesys IVR development with strong expertise in Genesys Cloud CX
  • Genesys Cloud Professional Certification (or equivalent experience)
  • Experience integrating Genesys Cloud with enterprise CRM systems (e.g., Salesforce, Microsoft Dynamics 365)
  • Strong knowledge of AI-driven customer engagement solutions, including speech recognition and agent assist tools
  • Hands-on experience with RESTful APIs and system integration
  • Experience with AWS services such as Amazon Lex and Amazon EventBridge
  • Understanding of contact center security, compliance, and FedRAMP standards
  • Proven leadership experience mentoring technical teams
  • Experience working in Agile environments using tools such as JIRA and Confluence
  • Strong understanding of the software development lifecycle (SDLC), release management, and change control processes

Preferred Qualifications
  • Experience leading large-scale enterprise contact center migrations
  • Exposure to Microsoft Copilot or similar AI-assisted development tools
  • Experience building self-service IVR solutions, including appointment scheduling and voice bots
  • Strong background in contact center modernization and cloud transformation initiatives

Education & Experience
  • Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent professional experience
  • 5+ years of relevant technical design and software development experience in enterprise environments

Additional Information
ARC Group is a Forbes-ranked top 20 recruiting and executive search firm, partnering with leading organizations nationwide to deliver top-tier technical talent. We are committed to integrity, transparency, and aligning the right candidates with the right opportunities.
This position is offered at no cost to the candidate.
For immediate consideration, please send your resume to John Burke at johnb@arcgonline.com or apply online at www.arcgonline.com.
ARC Group is an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Accommodations are available upon request.

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