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Work From Home Duke Energy Customer Service Jobs in Rio Rancho, NM

Gibbons Group

Work From Home

Albuquerque, NM · On-site +1

$99K - $128K/yr

You will become your own boss in this expanding market and can work FULL TIME OR PART TIME. We ... Direct Mentorship and Training from a Top Manager What we do: * We offer a revolutionary type of ...

HMG Careers

Work From Home Sales Specialist

Stanley, NM · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Golden, NM · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsDuke Energy Customer Service JobsWork From Home Duke Energy Customer Service JobsWork From Home Duke Energy Customer Service Jobs in Rio Rancho, NM

Work From Home Duke Energy Customer Service information

See Rio Rancho, NM salary details

$9

$17

$25

How much do work from home duke energy customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home duke energy customer service in Rio Rancho, NM is $17.68, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home Duke Energy customer service position, and why are they important?

To thrive as a Work From Home Duke Energy Customer Service representative, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center platforms, and basic computer literacy is typically required. Excellent listening skills, patience, and the ability to stay calm under pressure are highly valued soft skills. These qualifications enable you to efficiently address customer inquiries, resolve issues, and deliver high-quality service in a remote environment.

What is a work from home Duke Energy customer service job?

A Work From Home Duke Energy Customer Service job involves assisting customers with billing inquiries, service requests, and account management over the phone or online. Representatives handle customer concerns, provide information about energy services, and help resolve issues efficiently. This role requires strong communication skills, problem-solving abilities, and a reliable home office setup.

What types of customer issues or inquiries will I handle in this remote Duke Energy customer service role?

As a remote Duke Energy Customer Service representative, you will assist customers with a range of issues, including billing questions, service outages, new account setups, payment arrangements, and general inquiries about energy services. You may also help customers with troubleshooting, provide updates on service requests, and escalate more complex concerns to appropriate teams. The majority of your interactions will occur over phone and email, requiring attentive listening and clear communication. Handling a diverse variety of customer requests keeps the work engaging and helps build strong problem-solving and multitasking skills.

What job categories do people searching Work From Home Duke Energy Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Work From Home Duke Energy Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Work From Home Duke Energy Customer Service jobs? Cities near Rio Rancho, NM with the most Work From Home Duke Energy Customer Service job openings:
Work From Home Duke Energy Customer Service jobs near you
Infographic showing various Work From Home Duke Energy Customer Service job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $36,775 per year, or $17.7 per hour.

Customer Enrollment Representative (Work From Home)

McQuade Organization

Albuquerque, NM • Remote

$15.50 - $21/hr

Full-time

Re-posted 8 days ago

Job description

  • Assist clients virtually with enrolling in life insurance and supplemental benefit programs.
  • Explain available coverage options and answer customer questions with professionalism.
  • Conduct appointments via Zoom or phone with individuals who have requested information.
  • Verify customer information and accurately complete enrollment applications.
  • Build strong relationships by providing exceptional customer service before, during, and after enrollment.
  • Maintain accurate records using the company's CRM system.
  • Follow all company guidelines, compliance standards, and licensing requirements.
  • Attend virtual training sessions, coaching meetings, and team development events.
  • Meet individual performance goals while maintaining high customer satisfaction.

If you enjoy helping people, building relationships, and working from home, this could be an excellent career opportunity.

  • Excellent verbal and written communication skills.
  • Reliable internet connection and a quiet, professional home workspace.
  • Comfortable using Zoom, email, and basic computer applications.

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