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Work From Home Customer Support Representative Jobs in Quebec

Endossed

User Support Representative

Montreal, QC · On-site +1

$50K - $55K/yr

We're seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user ...

US Mobile

Full-Stack Software Engineer

Montreal, QC · On-site +1

CA$120K - CA$150K/yr

We get real-time feedback from Reddit, surveys, and customer support informing product roadmaps and ... Professional development stipend * $500 wfh tech set-up reimbursement Think you're a good fit?

Canon Careers

Bilingual Inside Sales Representative (Virtual)- Base Plus Bonus - No Shifts - No Weekends - Are ... When working from home, a reliable internet connection is required. Remote work is supported with ...

Danaher

Field Service Representative

Montreal, QC · On-site +1

This position is eligible for remote work, allowing you to work from home. Additional information ... We partner with customers across the globe to help them solve their most complex challenges ...

Flexspring, Inc

Customer Success Manager

Montreal, QC · Remote

Experience supporting customers across HR, IT, and Finance stakeholders * Additional language skills such as French, Spanish, Arabic, or other languages What You Get * Work from home with flexible ...

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Work From Home Customer Support Representative information

See Quebec salary details

$8

$16

$34

How much do work from home customer support representative jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for work from home customer support representative in Quebec is $16.39, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $16.83 per hour, depending on experience, location, and employer.

What does a work from home customer support representative do?

A Work From Home Customer Support Representative assists customers with their inquiries, issues, or complaints via phone, email, chat, or other online platforms. They provide information about products or services, troubleshoot problems, and ensure customer satisfaction, all while working remotely from their own home. These representatives often use company software to access customer accounts and maintain records of interactions. Good communication skills, patience, and the ability to work independently are essential for this role.

What are the key skills and qualifications needed to thrive as a work from home customer support representative, and why are they important?

To thrive as a Work From Home Customer Support Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and basic computer proficiency are typically required. Patience, empathy, time management, and self-motivation help individuals stand out in remote customer-facing roles. These skills and qualities ensure efficient issue resolution, customer satisfaction, and productivity in a virtual work environment.

What are some common challenges faced by work from home customer support representatives and how can they be managed?

Work From Home Customer Support Representatives often face challenges such as staying motivated without direct supervision, managing time effectively, and maintaining clear communication with both customers and team members in a virtual environment. To manage these, it's helpful to establish a structured daily routine, leverage collaboration tools to stay connected with the team, and proactively communicate any issues or updates. Regular virtual meetings and access to support resources provided by the employer can also help in overcoming feelings of isolation and ensuring alignment with team goals.

What is the difference between Work From Home Customer Support Representative vs Work From Home Technical Support Specialist?

AspectWork From Home Customer Support RepresentativeWork From Home Technical Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or IT knowledge often required
Work EnvironmentCustomer service call centers, remote supportTechnical troubleshooting, remote or on-site
Employer & IndustryRetail, telecom, e-commerceIT, software, hardware companies
Common Search IntentCustomer service roles, remote support jobsTechnical support, IT helpdesk roles

While both roles involve remote support, a Work From Home Customer Support Representative primarily handles general customer inquiries and service issues, whereas a Work From Home Technical Support Specialist focuses on technical troubleshooting and IT-related problems. The technical role often requires specialized certifications, whereas the customer support role emphasizes communication skills and customer service experience.

What are popular job titles related to Work From Home Customer Support Representative jobs in Quebec?

For Work From Home Customer Support Representative jobs in Quebec, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Support Representative jobs in Quebec look for?

The top searched job categories for Work From Home Customer Support Representative jobs in Quebec are:

What cities in Quebec are hiring for Work From Home Customer Support Representative jobs?

Cities in Quebec with the most Work From Home Customer Support Representative job openings:

Work From Home Customer Support Representative jobs near you
Infographic showing various Work From Home Customer Support Representative job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $34,092 per year, or $16.4 per hour.

User Support Representative

Montreal, QC • On-site, Remote

Endossed
See more jobs at Endossedexternal

$50K - $55K/yr

Full-time

Re-posted 10 days ago

Job description

What we are about & What we expect from our User Support Team

Endossed is more than a payment solution: it is a way for users to break free from digital servitude. Endossed has built the world's first Buy Now, Pay Never solution, giving users the power to monetize their own data, on their own terms. The eight million e-commerces in the United States can benefit from a payment solution that boosts their topline, increases the rate of return shoppers, and empowers them to be in control of their data.

We won't rest until everybody knows. We're seeking a user support representative to join us on our mission to liberate the world from digital servitude. You will work hand-in-hand with our CEO; your part will be to ensure that the user experience with Endossed is seamless. Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build a trillion-dollar company that will disrupt how consumers globally interact with their data.

You will

The user success representative will support our mission to help consumers gain financial ownership of their data by helping our users when they need help in the application, whether it's by:

  • Responding to requests via our direct chat in the application (Intercom)
  • Responding to emails sent by users complaining or wanting help (Gmail)
  • Creating content to automate the process of supporting users (blogs, videos, help documents)
  • Coordinating with our tech team to solve user problems, including but not limited to; not being able to sign in, connecting data sources, redeeming offers, trying to fraud our system, duplicating accounts, etc

The candidate will need a crystal clear understanding of our mission, our product and our user experience. The candidate will often exchange with Endossed's technical team but will report to the CEO.

You will not be a fit if

  • You are not driven and independant
  • Have less than excellent verbal and written communication skills
  • Are not hungry for success
  • You do not possess these traits
    • Relentlessness
    • Grit
    • Humility
    • Curiosity
    • Raw intelligence
    • Integrity
    • Courage

We value

  • Experience with user support
  • Amazing human beings who are hustlers and laugh in the face of adversity
Employment Type: FULL_TIME

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