ZipRecruiter

Log In

2

Work From Home Customer Success Jobs in Rutherford, NJ

Addition

Client Success Manager

New York, NY · On-site +1

You will succeed if you are customer-focused, scrappy, strategic, data-driven, highly organized ... * Work from anywhere : We're remote first with a home base in NY. WFH or cowork with nearby ...

Addition

Client Success Manager

New York, NY · On-site +1

You will succeed if you are customer-focused, scrappy, strategic, data-driven, highly organized ... * Work from anywhere : We're remote first with a home base in NY. WFH or cowork with nearby ...

HMG Careers

Work From Home Sales Specialist

New York, NY · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Boonton, NJ · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Kearny, NJ · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

previous pagenext page

Showing results 21-40

All JobsCustomer Success JobsWork From Home Customer Success JobsWork From Home Customer Success Jobs in Rutherford, NJ

Work From Home Customer Success information

See Rutherford, NJ salary details

$33.1K

$84.7K

$142.7K

How much do work from home customer success jobs pay per year?

As of Aug 7, 2026, the average yearly pay for work from home customer success in Rutherford, NJ is $84,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

How does a work from home customer success role typically collaborate with other teams to resolve client issues?

In a work from home customer success role, collaboration with other teams—such as support, product, and sales—is primarily conducted through digital communication tools like email, chat, and video conferencing. When a client issue arises that requires input beyond the customer success team, you’ll often coordinate with technical support to troubleshoot, or with product managers to relay feedback and request feature enhancements. Regular virtual meetings and shared documentation help ensure alignment and transparency. This environment requires strong communication skills and proactive follow-ups to maintain seamless teamwork despite the remote setup.

What is a work from home customer success?

A Work From Home Customer Success job involves supporting and guiding customers remotely to ensure they have a positive experience with a company's products or services. Customer Success professionals work to understand customer needs, help resolve issues, provide product training, and encourage product adoption and satisfaction. The goal is to build long-term relationships with customers, reduce churn, and promote loyalty, all while working from a home office setting.

What are the key skills and qualifications needed to thrive as a work from home customer success professional, and why are they important?

To thrive as a Work From Home Customer Success professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or account management roles. Familiarity with CRM systems like Salesforce, helpdesk platforms such as Zendesk, and remote collaboration tools is typically required. Proactive listening, empathy, and self-motivation are key soft skills for building trust and managing client relationships remotely. These skills ensure you can provide responsive support, retain customers, and drive satisfaction while working independently from a remote environment.

What is the difference between Work From Home Customer Success vs Work From Home Customer Support?

AspectWork From Home Customer SuccessWork From Home Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionTroubleshooting, resolving immediate issues, and technical support
Required SkillsCommunication, relationship management, product knowledgeTechnical skills, problem-solving, quick response
Work EnvironmentCollaborative, strategic, proactiveReactive, task-oriented, reactive
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Work From Home Customer Success focuses on fostering long-term client relationships and ensuring customer satisfaction over time, while Work From Home Customer Support emphasizes resolving immediate technical issues. Both roles require strong communication skills, but Customer Success leans more toward strategic engagement, whereas Customer Support is more technical and reactive.

What job categories do people searching Work From Home Customer Success jobs in Rutherford, NJ look for? The top searched job categories for Work From Home Customer Success jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Work From Home Customer Success jobs? Cities near Rutherford, NJ with the most Work From Home Customer Success job openings:
Work From Home Customer Success jobs near you

Client Success Manager

Addition

New York, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 hours ago

Job description

Overview
At Addition Wealth, we're on a mission to redefine financial health by making personalized financial expertise inclusive and accessible to everyone. Through innovative technology and meaningful partnerships with leading companies and financial institutions, we empower individuals with robust digital tools, a comprehensive knowledge center, and access to top financial professionals to confidently navigate life's financial decisions. Our work not only reduces stress and improves productivity but transforms how people think about and manage their money.
We're not just another financial wellness platform. We are pioneering a revolution in how individuals make financial decisions-leveraging technology to create seamless, impactful, and life-changing experiences. At Addition Wealth, you'll have the opportunity to solve complex challenges, push the boundaries of what's possible, and create tools that truly make a difference.
Our impact has been recognized globally. Backed by top fintech VCs including Barclays, Anthemis, and Nyca, Addition Wealth has been named one of Business Insider's 54 Promising Fintech Companies to Watch, honored with UBS' Female Founder Award 2023, and selected as a World Economic Forum Top Innovator. We've also been featured in Bloomberg, TechCrunch, Insider, Forbes, and other leading publications. Together, we're building something extraordinary-and we're just getting started.
About the Role
Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client relationships, working with end users to understand key needs and pain points, and driving exceptional business results, we'd love to hear from you. You will succeed if you are customer-focused, scrappy, strategic, data-driven, highly organized, detail-oriented, and willing to dive into challenges of all shapes and sizes.
We're looking for the following:
  • You have 4+ years of experience in client-facing roles such as account management, customer success, consulting, or business operations - with a strong track record of using data and strategic thinking to drive results
  • At least 2+ years prior experience or domain expertise in the fintech, financial services, technology, benefits, or HR tech spaces.
  • A generalist who is smart, flexible, and a fast learner
  • Comfortable working in a fast-paced environment that will require you to manage competing priorities and deadlines, pivot quickly, and build new processes as the company scales
  • An analytical and structured thinker with strong written and verbal communication skills
  • A clear communicator who is not afraid to speak their mind with strong interpersonal skills
  • Open to 30% travel to client sites
  • Nice to have: Previous tenure at an early-stage/startup company

What you'll work on:
  • Onboarding and Account Management / Customer Success: Managing key customer relationships, you'll be the key point of contact for many of our employer partners and users.
  • Customer Support: You'll lead our customer support function. This means you'll be at the heart of it all - hearing valuable feedback from customers and end users.
  • Build operational tests and processes for the first time. We are still early - this means you will be iterating on existing processes and building new ones

What you'll get:
  • Opportunity to partner directly with the Founding Team of an early stage company
  • High Impact - Ability to drive real impact and have ownership over your work
  • Flexibility - We are a fully remote and distributed company. This means you can work from wherever you want! However, ability to work EST or CST hours preferred.
  • Endless growth - We care about your professional and personal growth. Stretch into areas that interest you and grow with the company as we scale
  • Mission Driven - You'll see the product of your work - directly improving the financial health of thousands of people in the US through access to high quality financial expertise

We also offer great benefits & perks including:
  • Competitive salary: We know it's a competitive market out there, and we offer competitive salaries to our employees
  • 401(k) & Employer Match: As a financial health company, we want you to maximize your personal finances. This starts with great retirement savings plans and a match to help you meet your goals.
  • Work from anywhere: We're remote first with a home base in NY. WFH or cowork with nearby teammates - it's up to you.
  • Health insurance & wellness benefits: Flexible healthcare options, including dental and vision, as well as healthcare FSA account.
  • Equity compensation: As an early stage and equity forward company, we have an employee friendly equity plan with outsized equity compared to big tech companies.
  • Generous parental leave: You shouldn't have to choose between work and your family. We recognize the importance of paid parental leave.
  • Unlimited vacation: We believe in sustainable hustle, not burnout. Unlimited vacation days with plenty of company holidays.
  • Company offsites: Team culture is core to our success. As a remote first company, we host regular team events and offsites to keep our team tight knit and fun!
  • Unlimited access to financial professionals: Need advice on your personal finances or taxes? Our Financial Pros are available to you, always.

$80,000 - $120,000 a year
Salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The salary range reflects the base salary only.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply