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Work From Home Customer Success Jobs in Rutherford, NJ

The Jernigan Agency

WORK FROM HOME

Hoboken, NJ · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

Miro

Vice President Customer Success

New York, NY · On-site +1

About the team The Customer Success Management team (CSM) is part of Customer Experience, which ... Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment ...

Avo

Customer Success Director

New York, NY · On-site +1

$130/hr

The Role The Customer Success Director owns the post-launch relationship for Avo's health system ... Remote-First: Work from anywhere in the US. The company has offices in NYC, so if you're in the ...

Genesys

Customer Success, Director

New York, NY · On-site +1

Develop and execute Customer Success Plans that align customer objectives with measurable KPIs and ... Flexible work schedules and work from home opportunities * Development and career growth ...

talentpluto

Customer Success Manager

New York, NY · Remote

$130K - $200K/yr

Remote (United States) Work Model: Remote Industry: AI / vertical SaaS for home services ... The company went from zero to seven figures in revenue in under a year and is on track to grow 10x.

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All JobsCustomer Success JobsWork From Home Customer Success JobsWork From Home Customer Success Jobs in Rutherford, NJ

Work From Home Customer Success information

See Rutherford, NJ salary details

$33.1K

$84.7K

$142.7K

How much do work from home customer success jobs pay per year?

As of Sep 3, 2026, the average yearly pay for work from home customer success in Rutherford, NJ is $84,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

What is a work from home customer success?

A Work From Home Customer Success job involves supporting and guiding customers remotely to ensure they have a positive experience with a company's products or services. Customer Success professionals work to understand customer needs, help resolve issues, provide product training, and encourage product adoption and satisfaction. The goal is to build long-term relationships with customers, reduce churn, and promote loyalty, all while working from a home office setting.

How does a work from home customer success role typically collaborate with other teams to resolve client issues?

In a work from home customer success role, collaboration with other teams—such as support, product, and sales—is primarily conducted through digital communication tools like email, chat, and video conferencing. When a client issue arises that requires input beyond the customer success team, you’ll often coordinate with technical support to troubleshoot, or with product managers to relay feedback and request feature enhancements. Regular virtual meetings and shared documentation help ensure alignment and transparency. This environment requires strong communication skills and proactive follow-ups to maintain seamless teamwork despite the remote setup.

What are the key skills and qualifications needed to thrive as a work from home customer success professional, and why are they important?

To thrive as a Work From Home Customer Success professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or account management roles. Familiarity with CRM systems like Salesforce, helpdesk platforms such as Zendesk, and remote collaboration tools is typically required. Proactive listening, empathy, and self-motivation are key soft skills for building trust and managing client relationships remotely. These skills ensure you can provide responsive support, retain customers, and drive satisfaction while working independently from a remote environment.

What is the difference between Work From Home Customer Success vs Work From Home Customer Support?

AspectWork From Home Customer SuccessWork From Home Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionTroubleshooting, resolving immediate issues, and technical support
Required SkillsCommunication, relationship management, product knowledgeTechnical skills, problem-solving, quick response
Work EnvironmentCollaborative, strategic, proactiveReactive, task-oriented, reactive
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Work From Home Customer Success focuses on fostering long-term client relationships and ensuring customer satisfaction over time, while Work From Home Customer Support emphasizes resolving immediate technical issues. Both roles require strong communication skills, but Customer Success leans more toward strategic engagement, whereas Customer Support is more technical and reactive.

What job categories do people searching Work From Home Customer Success jobs in Rutherford, NJ look for?

The top searched job categories for Work From Home Customer Success jobs in Rutherford, NJ are:

What cities near Rutherford, NJ are hiring for Work From Home Customer Success jobs?

Cities near Rutherford, NJ with the most Work From Home Customer Success job openings:

Work From Home Customer Success jobs near you

WORK FROM HOME

The Jernigan Agency

Hoboken, NJ • On-site, Remote

$300 - $500/wk

Full-time

Posted 23 days ago

Job description

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products. Agents usually help 3 - 5 families each week, and average $300 - $500 for each family they help. You must be a US citizen to qualify for this position. SCHEDULE AN INTERVIEW TODAY!
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.

Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
  • Must be a US citizen.

We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please SCHEDULE AN INTERVIEW TODAY!

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