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Work From Home Customer Success Jobs in Rutherford, NJ

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Work from Home

Brooklyn, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

Manhattan, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

West Nyack, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

Brooklyn, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Belleville, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

Mahwah, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

Stirling, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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Work from Home

East Hanover, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

East Orange, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Bogota, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Mahwah, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Manhattan, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Manhattan, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Tenafly, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Newark, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Manhattan, NY · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Saddle Brook, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Montclair, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

Earn Haus

Work from Home

Riverdale, NJ · Remote

$25/hr

You must be 18+ years old * Have a desire to work from home * Looking to earn extra income ... management, customer service, grocery, restaurant food cooks, servers, cashiers, admin and many ...

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All JobsWork From Home Customer Success JobsWork From Home Customer Success Jobs in Rutherford, NJ

Work From Home Customer Success information

See Rutherford, NJ salary details

$33.1K

$84.7K

$142.7K

How much do work from home customer success jobs pay per year?

As of Jun 10, 2026, the average yearly pay for work from home customer success in Rutherford, NJ is $84,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,700.00 and $100,900.00 per year, depending on experience, location, and employer.

How does a work from home customer success role typically collaborate with other teams to resolve client issues?

In a work from home customer success role, collaboration with other teams—such as support, product, and sales—is primarily conducted through digital communication tools like email, chat, and video conferencing. When a client issue arises that requires input beyond the customer success team, you’ll often coordinate with technical support to troubleshoot, or with product managers to relay feedback and request feature enhancements. Regular virtual meetings and shared documentation help ensure alignment and transparency. This environment requires strong communication skills and proactive follow-ups to maintain seamless teamwork despite the remote setup.

What is a Work From Home Customer Success job?

A Work From Home Customer Success job involves supporting and guiding customers remotely to ensure they have a positive experience with a company's products or services. Customer Success professionals work to understand customer needs, help resolve issues, provide product training, and encourage product adoption and satisfaction. The goal is to build long-term relationships with customers, reduce churn, and promote loyalty, all while working from a home office setting.

What are the key skills and qualifications needed to thrive as a Work From Home Customer Success professional, and why are they important?

To thrive as a Work From Home Customer Success professional, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by experience in customer service or account management roles. Familiarity with CRM systems like Salesforce, helpdesk platforms such as Zendesk, and remote collaboration tools is typically required. Proactive listening, empathy, and self-motivation are key soft skills for building trust and managing client relationships remotely. These skills ensure you can provide responsive support, retain customers, and drive satisfaction while working independently from a remote environment.

What is the difference between Work From Home Customer Success vs Work From Home Customer Support?

AspectWork From Home Customer SuccessWork From Home Customer Support
Primary FocusBuilding long-term relationships, onboarding, and retentionTroubleshooting, resolving immediate issues, and technical support
Required SkillsCommunication, relationship management, product knowledgeTechnical skills, problem-solving, quick response
Work EnvironmentCollaborative, strategic, proactiveReactive, task-oriented, reactive
Common CertificationsCustomer success certifications, CRM proficiencyTechnical support certifications, product-specific training

Work From Home Customer Success focuses on fostering long-term client relationships and ensuring customer satisfaction over time, while Work From Home Customer Support emphasizes resolving immediate technical issues. Both roles require strong communication skills, but Customer Success leans more toward strategic engagement, whereas Customer Support is more technical and reactive.

What job categories do people searching Work From Home Customer Success jobs in Rutherford, NJ look for? The top searched job categories for Work From Home Customer Success jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Work From Home Customer Success jobs? Cities near Rutherford, NJ with the most Work From Home Customer Success job openings:
Work From Home Customer Success jobs near you
Senior Customer Success Manager [Remote]

Senior Customer Success Manager [Remote]

Notabene, Inc

New York, NY • On-site, Remote

Full-time

PTO

Posted 29 days ago

Job description

Senior Customer Success Manager (AMER)
About Notabene
Notabene is building infrastructure that's transforming how money moves in the digital economy. We're evolving beyond our compliance foundations to enable the next generation of digital financial services between regulated institutions with unprecedented efficiency. With nearly 50 employees across 14 countries and having recently closed our Series B round last November with support from leading investors including Y Combinator, DRW, F-Prime, Jump Capital, Castle Island, and Green Visor Capital, we're looking for people like you to help shape the future rails of the crypto industry.
The impact you will have:
At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As a member of the Customer Success team , you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene's products and services. As a core component of your role, you will also own the post sales commercial journey, being responsible for renewal and upsell of customers within your Book of Business.
This is an exciting opportunity to join a critical function that will support our growth and expansion.
Within a year you are successful if...
  • You've directly contributed to increasing the net retention of your Book of Business
  • You can confidently demonstrate knowledge of both our product and also the wider industry
  • Our customers trust and rely on you to help them achieve their goals
  • You are able to manage commercial discussions, identify and proactively mitigate risk and have been able to renewal and grow your book of business.

What you will be doing:
  • Owning the post-sales customer journey, including onboarding, adoption, renewal and upsell
  • Establish, develop and maintain long-term relationships with stakeholders within assigned accounts and proactively identify and report on key customer health metrics
  • Delivering expertise, education, and guidance to customers as they roll out their Travel Rule Compliance program
  • Drive customer upsells by identifying, qualifying, and raising upgrade opportunities with the customer.
  • Contributing to strategic decision making by sharing ideas and feedback on trends including competitor insights, customer needs, sales, product and marketing information and acting as the voice of the customer internally
  • Maintain accurate customer records and notes in our CRM / CS tools (e.g., HubSpot, ChurnZero)
  • There may be expectations to participate in On Call duty outside of office hours

What you bring:
  • Prior working experience in Customer Success or Account Management in a the Cryptocurrency / FinTech / RegTech SaaS space or a complex technical market with experience managing your book of business
  • 6-8 Years Customer Success experience
  • Experience managing the full customer lifecycle including onboarding, adoption, retention and upsell
  • Experience negotiating and closing deals
  • Experience managing a range of clients from SMBs to Enterprise
  • Experience contributing to the creation of Customer success processes and resources
  • High emotional intelligence and some who is motivated by learning and problem solving
  • You are confident in creating and managing relationships with stakeholders at all levels and you are able to successfully communicate with a range of individuals.
  • Thrive on working autonomously with an entrepreneurial mindset.
  • Embody proactivity and are happy rolling up your sleeves and getting stuck in
Nice to Have
  • Experience in Crypto, Fintech or Regtech is a big bonus but isn't required.
  • Payments experience is a huge plus!
    Benefits
    • Flexible Remote Work: Work from anywhere!
    • $1000 WFH Stipend: Use within your first year of employment.
    • MacBook Pro: Procured by you and your manager to find a model that meets your needs.
    • Unlimited PTO: We trust you to take as much holiday as you need.
    • Country-Specific Benefits: Statutory offerings and contributions, managed via our employer-of-record.

    Apply Today!
    If you strongly believe this role is for you, please apply. Notabene considers a broad array of candidates, including those without blockchain experience. Whether you're returning to work after a gap in employment, or taking the next step in your career path, we will be glad to have you on our radar.
    Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation.

Apply