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Work From Home Customer Success Manager Remote Jobs in Springfield, MO

Karls Technology

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Computer Repair Company Phone Dispatcher - Work From Home

Springfield, MO · Remote

$24K - $30K/yr

We don't micro-manage; we need people who just "get it" and instinctively know how to keep the ... keep customers happy without a supervisor over your shoulder. The Role: As the first point of ...

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HMG Careers

Remote Sales Manager

Springfield, MO · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

InsuraTec

Sales Representative (Remote)

Bolivar, MO · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Ozark, MO · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Nixa, MO · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

InsuraTec

Sales Representative (Remote)

Republic, MO · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly.

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All JobsCustomer Success JobsWork From Home Customer Success Manager Remote JobsWork From Home Customer Success Manager Remote Jobs in Springfield, MO

Work From Home Customer Success Manager Remote information

See Springfield, MO salary details

$29.6K

$75.6K

$127.3K

How much do work from home customer success manager remote jobs pay per year?

As of Sep 4, 2026, the average yearly pay for work from home customer success manager remote in Springfield, MO is $75,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,100.00 and $90,100.00 per year, depending on experience, location, and employer.

What does a work from home customer success manager do?

A Work From Home Customer Success Manager is responsible for building and maintaining strong relationships with customers to ensure they are satisfied with a company’s products or services. Working remotely, they proactively assist customers, address concerns, and help them achieve their goals through the effective use of the product. Their duties often include onboarding new clients, providing product training, resolving issues, and acting as the main point of contact for customer inquiries. By working from home, they utilize digital communication tools to stay connected with clients and internal teams. Their ultimate goal is to drive customer retention and foster long-term loyalty.

What are the key skills and qualifications needed to thrive as a work from home customer success manager, and why are they important?

To thrive as a Work From Home Customer Success Manager, you need strong communication, problem-solving abilities, and experience with account management, often supported by a bachelor's degree. Familiarity with customer relationship management (CRM) platforms such as Salesforce or Zendesk and proficiency in virtual communication tools are typically required. Exceptional empathy, organizational skills, and the ability to work independently set top performers apart in this role. These skills ensure customers are supported effectively, driving satisfaction and retention in a remote environment.

What are some typical challenges faced by remote customer success managers, and how can they be addressed?

Remote Customer Success Managers often face challenges such as building strong client relationships without in-person meetings and maintaining clear communication across virtual channels. To overcome these, it's important to use video calls, regular check-ins, and collaborative tools to foster connection and transparency with clients and internal teams. Additionally, proactively managing your schedule and prioritizing tasks can help you stay organized and responsive, which is crucial for delivering high-quality customer support and driving customer satisfaction in a remote setting.

What is the difference between Work From Home Customer Success Manager Remote vs Work From Home Account Manager Remote?

AspectWork From Home Customer Success Manager RemoteWork From Home Account Manager Remote
CredentialsTypically requires a bachelor's degree in business, marketing, or related field; customer success certifications are a plusUsually requires a bachelor's degree; sales or account management certifications can be beneficial
Work EnvironmentRemote, collaborative with customer success teams, and client-facingRemote, focused on managing client accounts, sales, and renewals
Employer & Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and service sectors

Both roles are remote, client-focused positions in similar industries. Customer Success Managers focus on onboarding, retention, and customer satisfaction, while Account Managers emphasize managing client accounts, renewals, and upselling. The key difference lies in their primary objectives: retention versus sales growth.

What are popular job titles related to Work From Home Customer Success Manager Remote jobs in Springfield, MO?

For Work From Home Customer Success Manager Remote jobs in Springfield, MO, the most frequently searched job titles are:

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The top searched job categories for Work From Home Customer Success Manager Remote jobs in Springfield, MO are:

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Cities near Springfield, MO with the most Work From Home Customer Success Manager Remote job openings:

Work From Home Customer Success Manager Remote jobs near you

Remote Account Representative

BCA Financial Services Inc

Springfield, MO • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Type
Full-time
Description
$17/hour + Monthly Bonus Full-Time Monday-Friday Make an impact-while working from home.
Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If you enjoy problem-solving, talking to people, and being rewarded for your performance, we'd love to meet you. You'll play an important role in helping patients navigate their financial responsibilities with respect and care. We'll provide the equipment, tools, training, and support-you bring the drive to succeed.
What We Offer:
  • $17/hour + monthly bonus opportunities
  • Consistent Monday-Friday schedule
  • Medical, dental, vision, GAP, and life insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Company-provided equipment

What You'll Do:
  • Talk with patients to help them understand their accounts and find solutions
  • Offer payment options such as full balance payment, payment plans, and/or financial assistance where applicable.
  • Handle a high volume of inbound and outbound calls
  • Accurately document interactions in our systems
  • Meet performance goals (with support and coaching along the way)

Requirements
Qualifications:
  • 1+ year of experience in a call center, customer service, billing, or collections
  • Strong communication and problem-solving skills
  • Ability to build trust and work through sensitive conversations
  • Basic knowledge of medical terminology (preferred)
  • A reliable, detail-oriented work style

Work-From-Home Requirements:
  • Must reside in: FL, GA, MO, NE, NC, SC, TN, or VA
  • Quiet, private workspace
  • High-speed internet (minimum 20 Mbps download / 10 Mbps upload) with ability to hardwire ethernet cable from modem to computer
  • Wi-Fi and hotspots are not supported
  • Must meet tech requirements before training begins

BCA Financial Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
Keyword Search: early out collections, self-pay collections, customer service, healthcare, now hiring, customer support, collections, accounts receivable, A/R, AR, billing, bill collector, billing clerk, remote collections clerk, patient account, medical, revenue cycle, patient financial, sales, medical billing, medical office, medical front desk, call center, call center representative, remote call center, customer service jobs, contact center, remote medical call center representative, remote work, virtual call center, work from home, remote work from home, patient account representative, patient customer service, medical collections, patient financial representative, healthcare collections, virtual collections rep, virtual patient representative, virtual collections.
Salary Description
$17.00 Per Hour

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