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Work From Home Customer Service Ups Jobs in Raleigh, NC

The Jernigan Agency

WORK FROM HOME

Cary, NC · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Clayton, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Micro, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Carrboro, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Work From Home Customer Service Ups information

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How much do work from home customer service ups jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for work from home customer service ups in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is a work from home customer service UPS?

A Work From Home Customer Service UPS job involves assisting customers with inquiries, tracking shipments, resolving delivery issues, and providing general support for UPS services. You will handle phone calls, emails, or chat interactions while working remotely. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential. UPS provides training to help you understand their policies and systems. This role allows flexibility while ensuring excellent customer service.

What are the typical daily responsibilities of a work from home customer service UPS?

As a Work From Home Customer Service representative for UPS, your day-to-day responsibilities include assisting customers via phone, email, or online chat with package tracking, delivery questions, and resolving shipping issues. You'll use company-provided systems to access account information, process requests, and document customer interactions. Regular tasks also involve troubleshooting common shipping problems, escalating complex cases when needed, and maintaining a positive, professional demeanor throughout all communications. Collaboration may occur virtually with supervisors and team members to stay updated on UPS policies and best practices. This role requires strong time-management skills, as you'll often work independently while meeting productivity and quality targets.

What are the key skills and qualifications needed to thrive in the work from home customer service UPS position, and why are they important?

To excel as a Work From Home Customer Service Representative for UPS, you need strong verbal and written communication skills, a high school diploma or equivalent, and basic computer proficiency. Familiarity with customer management systems, call center software, and secure remote work platforms is often required. Exceptional problem-solving abilities, patience, and a customer-focused attitude help you stand out in assisting clients with shipping inquiries or issues. These skills ensure you can effectively resolve customer concerns, uphold UPS's service standards, and work independently in a remote environment.

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Work From Home Customer Service Ups jobs near you
Infographic showing various Work From Home Customer Service Ups job openings in Raleigh, NC as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Work From Home Customer Service Representative

ACC Premiere

Raleigh, NC • On-site, Remote

$11.50 - $12/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Are you passionate about delivering exceptional customer service?
At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need.
If you have experience in retail or customer service, we want to hear from you!
We are hiring remote positions for candidates in AL, AR, GA, ID, IA, KS, NH, NC, OH, OK, PA, SC, TN, TX UT, WV, and WY!
RESPONSIBILITIES:
  • Consult with customers to understand their needs and determine the best option.
  • Have excellent verbal communication skills
  • Ability to adapt to different types of customers and use positive language to represent yourself and the Company
  • Use excellent customer service skills to handle escalated customer interactions

WORK ENVIRONMENT AND WORKSPACE:
  • Dedicated home office workspace, ideally a separate room with its own door
  • Adequate space to set up the workstation
  • Ability to hardwire internet (direct connection to your router)
  • Three power connections
  • No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or other household members)
  • Continuous availability throughout your shift; flexibility to handle non-work-related tasks is not possible.

PREFERRED SKILLS:
  • Minimum of 2 years customer service experience in a call center environment
  • Experience supporting brand products and services
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High school diploma required; college education preferred
  • Experience with diagnosing and troubleshooting
  • Familiarity with supporting consumer products and/or services.

TRAINING:
  • Product Training
  • Systems Training
  • Live Remote Training
  • 100% attendance required

SCHEDULE:
  • Full-time: Monday-Friday 11:00AM-7:00PM EST

BENEFITS:
  • Health, dental, vision, and life insurance
  • 401(k)
  • Daily Pay
  • Employee assistance program
  • Gym membership subsidy
  • Referral Program

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
Ready to make a difference? Apply today and join a team that values your skills and contributions!

Apply