ZipRecruiter

Log In

2

Work From Home Customer Service Resolution Specialist Jobs

next page

Showing results 1-20

All JobsCustomer Service Resolution Specialist JobsWork From Home Customer Service Resolution Specialist Jobs

Work From Home Customer Service Resolution Specialist information

See salary details

$13

$24

$36

How much do work from home customer service resolution specialist jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for work from home customer service resolution specialist in the United States is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $26.92 per hour, depending on experience, location, and employer.

What does a typical workday look like for a Work From Home Customer Service Resolution Specialist?

As a Work From Home Customer Service Resolution Specialist, your day usually involves responding to customer inquiries via phone, email, or chat, investigating and resolving complaints, and accurately documenting customer interactions. You may attend virtual team meetings, receive coaching or ongoing training, and collaborate with colleagues or supervisors to handle more complex cases. The work environment is structured yet flexible, often allowing you to manage your breaks and work independently while still meeting performance metrics. Many positions provide clear procedures and resources to help you address customer needs efficiently. This role is ideal for those who enjoy problem-solving, communication, and delivering excellent service from the comfort of their home.

What are the key skills and qualifications needed to thrive in the Work From Home Customer Service Resolution Specialist position, and why are they important?

To thrive as a Work From Home Customer Service Resolution Specialist, you need strong communication skills, problem-solving abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, online chat tools, and sometimes certifications in customer service or call center operations are highly beneficial. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help specialists excel in resolving client concerns efficiently. These competencies are crucial for ensuring customer satisfaction, effective issue resolution, and maintaining the company's reputation remotely.

What is a Work From Home Customer Service Resolution Specialist job?

A Work From Home Customer Service Resolution Specialist assists customers with inquiries, concerns, and problem resolution through phone, email, or chat while working remotely. They are responsible for handling complaints, troubleshooting issues, and ensuring customer satisfaction by providing effective solutions. Strong communication, problem-solving skills, and the ability to work independently are essential for this role.

More about Work From Home Customer Service Resolution Specialist jobs
What cities are hiring for Work From Home Customer Service Resolution Specialist jobs? Cities with the most Work From Home Customer Service Resolution Specialist job openings:
What states have the most Work From Home Customer Service Resolution Specialist jobs? States with the most job openings for Work From Home Customer Service Resolution Specialist jobs include:
What job categories do people searching Work From Home Customer Service Resolution Specialist jobs look for? The top searched job categories for Work From Home Customer Service Resolution Specialist jobs are:
Work From Home Customer Service Resolution Specialist jobs near you
Infographic showing various Work From Home Customer Service Resolution Specialist job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $51,171 per year, or $24.6 per hour.

Work From Home Customer Service

American Income Life Insurance Company

Boston, MA • On-site, Remote

$90K - $120K/yr

Full-time

Posted 24 days ago

Job description

AO Globe Life is actively hiring professionals to help families and individuals across the United States access important supplemental benefit programs-all from the comfort of home. This mission-driven, remote-first opportunity offers professional growth, meaningful work, and long-term career development.
Whether you are early in your career or exploring a new professional path, this role allows you to make a real impact while building valuable experience in a supportive environment.
In this position, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain available benefit options and assist clients through the enrollment process
  • Maintain accurate client records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in ongoing training sessions, mentorship, and team meetings
What We Offer
  • 100% remote position - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and ongoing development support
  • Monthly and quarterly performance bonuses
  • Leadership and advancement opportunities for high-performing team members
  • Supportive and collaborative team environment
Who Thrives in This Role
  • Strong communicators with a client-first mindset
  • Self-starters who are organized and comfortable working independently
  • Individuals comfortable using Zoom, digital tools, and cloud-based systems
  • Experience in customer service, sales, or consulting is helpful but not required
  • Growth-minded individuals who are coachable and motivated to succeed
Requirements
  • Must be legally authorized to work in the United States
  • Windows-based laptop or desktop computer with a webcam
  • Reliable internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working families across the United States. We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth.
Ready to Apply?
If you're ready to build a flexible remote career while helping families access important benefits, apply today to learn more about joining our team.

Apply