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Work From Home Customer Service Resolution Specialist Jobs in Raleigh, NC

HMG Careers

Work From Home Sales Specialist

Wendell, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Moncure, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Sims, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Bailey, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Butner, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Garner, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Bunn, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Durham, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Work From Home Sales Specialist

Cary, NC · Remote

$69K/yr

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsCustomer Service Resolution Specialist JobsWork From Home Customer Service Resolution Specialist JobsWork From Home Customer Service Resolution Specialist Jobs in Raleigh, NC

Work From Home Customer Service Resolution Specialist information

See Raleigh, NC salary details

$13

$23

$35

How much do work from home customer service resolution specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for work from home customer service resolution specialist in Raleigh, NC is $23.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.15 per hour, depending on experience, location, and employer.

What is a work from home customer service resolution specialist?

A Work From Home Customer Service Resolution Specialist assists customers with inquiries, concerns, and problem resolution through phone, email, or chat while working remotely. They are responsible for handling complaints, troubleshooting issues, and ensuring customer satisfaction by providing effective solutions. Strong communication, problem-solving skills, and the ability to work independently are essential for this role.

What does a typical workday look like for a work from home customer service resolution specialist?

As a Work From Home Customer Service Resolution Specialist, your day usually involves responding to customer inquiries via phone, email, or chat, investigating and resolving complaints, and accurately documenting customer interactions. You may attend virtual team meetings, receive coaching or ongoing training, and collaborate with colleagues or supervisors to handle more complex cases. The work environment is structured yet flexible, often allowing you to manage your breaks and work independently while still meeting performance metrics. Many positions provide clear procedures and resources to help you address customer needs efficiently. This role is ideal for those who enjoy problem-solving, communication, and delivering excellent service from the comfort of their home.

What are the key skills and qualifications needed to thrive in the work from home customer service resolution specialist position?

To thrive as a Work From Home Customer Service Resolution Specialist, you need strong communication skills, problem-solving abilities, and experience with customer service, often supported by a high school diploma or equivalent. Familiarity with CRM platforms, online chat tools, and sometimes certifications in customer service or call center operations are highly beneficial. Outstanding interpersonal skills, patience, and the ability to stay calm under pressure help specialists excel in resolving client concerns efficiently. These competencies are crucial for ensuring customer satisfaction, effective issue resolution, and maintaining the company's reputation remotely.

What does a work from home customer service resolution specialist do?

A work from home customer service resolution specialist handles customer inquiries, resolves issues, and provides solutions remotely through phone, email, or chat. They use communication skills and customer management tools to ensure customer satisfaction and issue resolution efficiently.

What are popular job titles related to Work From Home Customer Service Resolution Specialist jobs in Raleigh, NC?

For Work From Home Customer Service Resolution Specialist jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Work From Home Customer Service Resolution Specialist jobs in Raleigh, NC look for?

The top searched job categories for Work From Home Customer Service Resolution Specialist jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Work From Home Customer Service Resolution Specialist jobs?

Cities near Raleigh, NC with the most Work From Home Customer Service Resolution Specialist job openings:

Work From Home Customer Service Resolution Specialist jobs near you
Infographic showing various Work From Home Customer Service Resolution Specialist job openings in Raleigh, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $49,742 per year, or $23.9 per hour.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Raleigh, NC • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers

Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

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