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Work From Home Customer Service Representatives Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

Stride 2 Hire Staffing Agency

$14.75 - $20.25/hr

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. WHAT YOU'LL BE DOING: Providing great inbound, billing customer service ...

Stride 2 Hire Staffing Agency

$14.75 - $20.25/hr

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss. What You'll Be Doing: Providing great inbound, billing customer service ...

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How much do work from home customer service representatives jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for work from home customer service representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Customer Service Representatives vs Work From Home Technical Support Specialists?

AspectWork From Home Customer Service RepresentativesWork From Home Technical Support Specialists
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; sometimes higher technical skills required
Work EnvironmentCall centers, remote customer service setupsRemote technical support setups, often requiring troubleshooting tools
Employer & Industry UsageRetail, telecom, finance, healthcareIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding customer service roles, entry-level remote jobsTechnical troubleshooting, specialized remote support roles

Work From Home Customer Service Representatives focus on assisting customers with inquiries, billing, and general support, requiring strong communication skills. Work From Home Technical Support Specialists handle technical issues, troubleshooting, and product support, often needing technical knowledge or certifications. Both roles are remote, but they serve different customer needs and require different skill sets.

More about Work From Home Customer Service Representatives jobs
What cities are hiring for Work From Home Customer Service Representatives jobs? Cities with the most Work From Home Customer Service Representatives job openings:
What states have the most Work From Home Customer Service Representatives jobs? States with the most job openings for Work From Home Customer Service Representatives jobs include:
What job categories do people searching Work From Home Customer Service Representatives jobs look for? The top searched job categories for Work From Home Customer Service Representatives jobs are:
Work From Home Customer Service Representatives jobs near you
Infographic showing various Work From Home Customer Service Representatives job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative, Work from Home

RemoteOnline

Remote

$16.50 - $22.25/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Service Representative, Work from Home

The Customer Service team assists insureds, individuals, service providers, and adjusters with claim payments processed by One Inc. To do well in this role, you need to be a people-person who is detail oriented and has a strong interest in exceeding expectations.

Responsibilities:

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.
  • Respond promptly to customer inquiries.
  • Communicate with customers through various channels (i.e., phone, email, chat, etc.).
  • Resolve customer complaints and de-escalate situations or escalate to team lead or Manager and/or other internal resources necessary
  • Knowledgeable in our products and services
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional support.

Requirements:

  • High school diploma or equivalent
  • At least 18 years of age
  • Customer orientation and ability to adapt/respond to different types of characters
  • Previous contact center experience
  • Excellent communication and presentation skills
  • 2 years of recent financial experience
  • Familiarity with CRM systems and practices
  • Ability to contribute in a fast paced, team-oriented environment
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center

Benefits:

  • 401(k)
  • Dental insurance
  • Referral program
  • Paid time off
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Vision insurance

Apply