ZipRecruiter

Log In

2

Work From Home Customer Service Representatives Jobs

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

next page

Showing results 1-20

All JobsCustomer Service Representatives JobsWork From Home Customer Service Representatives Jobs

Work From Home Customer Service Representatives information

See salary details

$9

$18

$26

How much do work from home customer service representatives jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for work from home customer service representatives in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Work From Home Customer Service Representatives?

Work From Home Customer Service Representatives are professionals who assist customers with inquiries, support issues, and service requests remotely, typically from their own homes. They communicate with customers via phone, email, chat, or other online platforms, serving as the primary point of contact for a company. These representatives handle tasks such as answering questions, resolving complaints, processing orders, and providing product or service information. Working from home allows for flexible scheduling and eliminates commuting, but it also requires a reliable internet connection and a quiet workspace.

What is the difference between Work From Home Customer Service Representatives vs Work From Home Technical Support Specialists?

AspectWork From Home Customer Service RepresentativesWork From Home Technical Support Specialists
CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; sometimes higher technical skills required
Work EnvironmentCall centers, remote customer service setupsRemote technical support setups, often requiring troubleshooting tools
Employer & Industry UsageRetail, telecom, finance, healthcareIT, software, electronics, tech companies
Common Search & Comparison IntentUnderstanding customer service roles, entry-level remote jobsTechnical troubleshooting, specialized remote support roles

Work From Home Customer Service Representatives focus on assisting customers with inquiries, billing, and general support, requiring strong communication skills. Work From Home Technical Support Specialists handle technical issues, troubleshooting, and product support, often needing technical knowledge or certifications. Both roles are remote, but they serve different customer needs and require different skill sets.

What are some common challenges faced by Work From Home Customer Service Representatives and how can they be managed?

Work From Home Customer Service Representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and handling high call volumes without in-person support. Establishing a dedicated workspace, following a structured daily schedule, and utilizing company-provided communication tools can help address these issues. Regular virtual check-ins with supervisors and team members also provide support and help maintain a sense of connection, ensuring representatives remain engaged and effective while working remotely.

What are the key skills and qualifications needed to thrive as a Work From Home Customer Service Representative, and why are they important?

To excel as a Work From Home Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and proficiency with common collaboration tools is often required. Outstanding representatives demonstrate patience, active listening, and self-motivation to handle customer inquiries independently. These competencies ensure efficient, empathetic support and help maintain customer satisfaction in a remote environment.
More about Work From Home Customer Service Representatives jobs
What cities are hiring for Work From Home Customer Service Representatives jobs? Cities with the most Work From Home Customer Service Representatives job openings:
What states have the most Work From Home Customer Service Representatives jobs? States with the most job openings for Work From Home Customer Service Representatives jobs include:
What job categories do people searching Work From Home Customer Service Representatives jobs look for? The top searched job categories for Work From Home Customer Service Representatives jobs are:
Work From Home Customer Service Representatives jobs near you
Entry-Level WFH Customer Service Representative

Entry-Level WFH Customer Service Representative

Globe Life American Income Division

Merrimack, NH • On-site, Remote

$16.50 - $22.25/hr

Full-time

Medical, Life

Re-posted 25 days ago

Job description

Professional, Mission-Driven & 100% Remote
Remote Client Representative | Work From Home Opportunity
AO operates within a specialized and impactful area of the life insurance industry, united by a clear and meaningful mission:
To protect every child and serve all working people.
As our organization continues to experience strong year-over-year growth, we are expanding our fully remote team and seeking motivated, service-driven professionals who value long-term stability, personal growth, and purpose-driven work.
This opportunity is ideal for individuals who want more than just a job. At AO, you'll have the flexibility to work from home while building a rewarding career supported by mentorship, structured advancement, and performance-based growth opportunities.
Who We're Looking For
Successful candidates typically demonstrate:
  • Strong written and verbal communication skills
  • Positive attitude, professionalism, and attention to detail
  • Reliability, accountability, and strong work ethic
  • Sound judgment and practical problem-solving abilities
  • Ability to work independently while collaborating remotely
  • Self-motivation and ownership of responsibilities and results
  • Desire to learn, grow, and develop professionally

No prior industry experience is required. Full training and mentorship are provided.
What We Offer
(Requirements • Responsibilities • Rewards)
🌎 100% Remote Work Flexibility
Work from anywhere while creating a schedule that supports your personal and professional goals.
📚 World-Class Training & Ongoing Mentorship
Receive hands-on coaching, leadership development, and continuous support from experienced professionals invested in your success.
📞 Unlimited No-Cost Exclusive Leads
Focus on relationship-building and client support with qualified leads provided at no cost.
💵 Lifetime Vested Renewals
Build long-term income opportunities through ongoing client relationships and renewals.
💰 Weekly Pay + Performance Bonuses
Earn reliable weekly income with opportunities for bonuses, incentives, and advancement tied to performance and consistency.
🛡 Union-Backed Representation & Support
Benefit from a supportive structure designed to provide long-term stability and opportunity.
♥ Comprehensive Benefits
  • Company-provided life insurance coverage (including accidental death benefits)
  • Health insurance reimbursement program
  • Leadership and professional development opportunities
💻 Industry-Leading Systems & Technology
Access advanced virtual tools and systems designed to support success in a remote environment.
Leadership Conferences, Incentive Travel & Recognition
Top performers may qualify for leadership events, conventions, incentive trips, and additional recognition opportunities.
📈 Clear Advancement Opportunities
Grow professionally through structured leadership paths and performance-based advancement opportunities.
Why Join AO?
This opportunity allows you to:
• Control your income through performance and consistency
• Advance at a pace aligned with your goals
• Build long-term value through renewals and leadership opportunities
• Thrive in a culture centered around growth, mentorship, and self-improvement
• Work remotely while maintaining flexibility and work-life balance
With proven mentorship, structured systems, and a supportive team culture, AO provides the tools and environment needed to help individuals build meaningful long-term careers.
Key Responsibilities
  • Communicate with clients through phone and Zoom consultations
  • Build strong, long-term client relationships through professional communication and follow-up
  • Educate clients on available benefits and coverage options
  • Assist clients through enrollment and support processes
  • Participate in virtual workshops, training sessions, and leadership development programs
  • Manage responsibilities independently while contributing to a collaborative remote team environment
Interview Process
All interviews are conducted through Zoom video conferencing to provide a convenient and accessible experience for all applicants.
How to Apply
Please submit your updated resume along with your compensation expectations for consideration.
👉 Join a mission-driven organization committed to protecting families, developing leaders, and building meaningful remote careers.

Apply