ZipRecruiter

Log In

2

Work From Home Customer Service Rep Jobs in Springfield, IL

Whited Agency

Work from Home Sale Rep

Springfield, IL · On-site +1

... from their income. We are looking for people wanting to work part time or full time who want to ... Financial Services Solutions they need to protect their futures. Skills Required: Leadership ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

AO Globe Life

Entry-Level (WFH)

Springfield, IL · On-site +1

$43K - $52K/yr

Enjoy the freedom of working from home or even while traveling-our fully remote positions allow you ... Passionate Changemakers: You're driven to improve lives through exceptional service and impactful ...

InsuraTec

Sales Representative (Remote)

Chatham, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Lincoln, IL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

next page

Showing results 1-20

All JobsCustomer Service Rep JobsWork From Home Customer Service Rep JobsWork From Home Customer Service Rep Jobs in Springfield, IL

Work From Home Customer Service Rep information

See Springfield, IL salary details

$9

$18

$26

How much do work from home customer service rep jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for work from home customer service rep in Springfield, IL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What are some common challenges faced by work from home customer service reps, and how can they be managed?

Work From Home Customer Service Reps often encounter challenges such as maintaining focus in a home environment, managing time effectively, and ensuring clear communication without face-to-face interactions. To address these, it's helpful to establish a dedicated workspace, create a consistent daily routine, and utilize company-provided communication tools for staying connected with teammates and supervisors. Regular check-ins and feedback sessions can also foster a sense of teamwork and continuous improvement, even in a remote setting.

What is a work from home customer service rep?

A Work From Home Customer Service Representative is a professional who assists customers with inquiries, complaints, or support requests, all while working remotely from their own home. Their responsibilities often include answering phone calls, responding to emails or chat messages, and resolving customer issues related to products or services. This role typically requires strong communication skills, problem-solving abilities, and proficiency with computers and relevant software. Companies hire remote customer service reps to provide flexible support and maintain high levels of customer satisfaction. Working from home offers many employees greater flexibility and work-life balance.

What is the difference between Work From Home Customer Service Rep vs Work From Home Call Center Agent?

AspectWork From Home Customer Service RepWork From Home Call Center Agent
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often with additional call handling training
Work EnvironmentHome office setup, flexible hoursHome office, may have scheduled shifts
Industry UsageCustomer support across various industriesPrimarily inbound/outbound calls in call centers
Search & Comparison IntentLooking for remote customer service jobsComparing remote call center roles

Both roles involve remote customer interaction, but a Work From Home Customer Service Rep typically handles a broader range of customer inquiries via chat, email, or phone, while a Work From Home Call Center Agent mainly manages inbound or outbound calls in a call center environment. The credentials and work environment are similar, but the job focus differs slightly, catering to different customer service needs.

What are the key skills and qualifications needed to thrive as a work from home customer service rep?

To thrive as a Work From Home Customer Service Rep, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat systems, and basic computer proficiency is essential. Excellent time management, empathy, and self-motivation help individuals excel in a remote environment. These skills ensure effective customer support, maintain company reputation, and contribute to high customer satisfaction from a home-based setting.
What are popular job titles related to Work From Home Customer Service Rep jobs in Springfield, IL? For Work From Home Customer Service Rep jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Work From Home Customer Service Rep jobs in Springfield, IL look for? The top searched job categories for Work From Home Customer Service Rep jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Work From Home Customer Service Rep jobs? Cities near Springfield, IL with the most Work From Home Customer Service Rep job openings:
Work From Home Customer Service Rep jobs near you

Work from Home Sale Rep

Whited Agency

Springfield, IL • On-site, Remote

Part-time

Re-posted 21 days ago

Job description

1. The Whited Agency is seeking a driven and coachable individual! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
2. This is a 1099 sales position with an incredible commission structure
3. There is NO COLD CALLING, only those individuals who have requested our help will be contacted
4. Our company has a streamlined lead generation system, meaning these individuals are qualified buyers with a need for our product
What's in it for you?
1. This is a 100% commission-based business so there is NO CAP on your income
2. We have the platform (coaching, training and support) in place
3. You are IN CONTROL of your income and raises every month based on production
Who we are looking for:
We are in search of a motivated, disciplined, entrepreneurial person who is looking to remove the cap from their income. We are looking for people wanting to work part time or full time who want to finally get paid what they're worth. The ideal candidate will have a strong work ethic, a willingness to be coached for improvement, and not be hesitant to invest in themselves.
What we do:
We offer a revolutionary type of life insurance called living benefit life insurance that offers access to your death benefit without having to die. Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as Mutual of Omaha, Transamerica, Foresters Financial etc.
Training:
• We already have the platform (coaching, training and support) in place, you just need to plug in
• Daily Zoom Training Calls (Mon-Fri)
• Training website for new agents
• In Person Training Bootcamps and Conference
• Direct Mentorship and Training from a Regional Manager
Qualifications:
1. Must have or be willing to obtain life insurance license
2. Be personable and have a willingness to serve your clients
3. Be willing to utilize our system
Company Description:
Our agents help families all over the country find the Life insurance, Retirement Solutions and Financial Services Solutions they need to protect their futures.
Skills Required:
Leadership Developement, Active listening, Critical Thinking,Teamwork, Strong Work Ethic, Self Management, Collaberation, Problem Solving, Flexiibility, Negotiation Skills, Entrepreneurship, Interpersonal Skills, Deal Closing, Detail Oriented, Positive Attitude.

Apply