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Work From Home Customer Service Live Chat Agent Jobs

Burjline Builders

Online Live Chat

$16.50 - $22.25/hr

Online Live Chat Representative Cornerstone Media Group is seeking a friendly, detail-oriented Online Live Chat Representative to join our remote customer support team. This entry-level position is

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and

BrandCoven

Customer Service Representative

Rocky Mount, NC · Remote

$15.50 - $21/hr

We're seeking a highly skilled and empathetic Customer Service Representative to join our remote team! As a key member of our customer experience team, you'll be the face of our company, providing

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Work From Home Customer Service Live Chat Agent information

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How much do work from home customer service live chat agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home customer service live chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Customer Service Live Chat Agent vs Work From Home Customer Support Representative?

AspectWork From Home Customer Service Live Chat AgentWork From Home Customer Support Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, via chat platformOnline, remote, via phone or email
Employer & Industry UsageCustomer service, tech, retail companiesCustomer service, tech, retail companies
Common Search IntentComparing chat-based rolesComparing phone/email-based roles

Both roles involve assisting customers remotely, but the Live Chat Agent specializes in real-time chat support, while the Customer Support Representative may handle calls and emails. The choice depends on preferred communication channels and specific job requirements.

What are the key skills and qualifications needed to thrive as a work from home customer service live chat agent, and why are they important?

To thrive as a Work From Home Customer Service Live Chat Agent, you need excellent written communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer troubleshooting is often required. Strong multitasking, patience, and a customer-centric attitude are soft skills that set high performers apart. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and managing multiple conversations in a remote environment.

What is a work from home customer service live chat agent?

A Work From Home Customer Service Live Chat Agent is a professional who assists customers via online chat platforms rather than phone calls or in-person interactions. Their responsibilities include answering questions, resolving issues, and providing product or service information through real-time chat. This role allows agents to work remotely, offering flexibility while maintaining high levels of customer support. Live chat agents need strong communication and problem-solving skills, as well as proficiency with digital tools and typing.

How do work from home customer service live chat agents typically manage and prioritize multiple customer conversations simultaneously?

Work From Home Customer Service Live Chat Agents often handle several chat windows at once, which requires strong multitasking and organizational skills. Most companies provide specialized chat platforms that help agents track conversations, access customer information, and use pre-written responses efficiently. Successful agents prioritize urgent queries, stay attentive to all active chats, and use clear communication to ensure customers feel supported. Regular training and team meetings also help agents stay updated on best practices and new tools that improve workflow.
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Work From Home Customer Service Live Chat Agent jobs near you

Work From Home Customer Service

American Income Life Insurance Company

Boston, MA • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

AO Globe Life is actively hiring professionals to help families and individuals across the United States access important supplemental benefit programs-all from the comfort of home. This mission-driven, remote-first opportunity offers professional growth, meaningful work, and long-term career development.
Whether you are early in your career or exploring a new professional path, this role allows you to make a real impact while building valuable experience in a supportive environment.
In this position, you will connect with individuals who have requested information about benefit programs, schedule virtual consultations, and guide them through available options.
Key Responsibilities
  • Connect with individuals who have expressed interest in learning about benefit programs
  • Schedule and conduct virtual consultations with clients via Zoom
  • Explain available benefit options and assist clients through the enrollment process
  • Maintain accurate client records and follow-up communications
  • Deliver excellent client service and build lasting relationships
  • Participate in ongoing training sessions, mentorship, and team meetings
What We Offer
  • 100% remote position - work from anywhere in the United States
  • Flexible scheduling
  • Warm leads provided - no cold calling or prospecting
  • Weekly pay via direct deposit
  • Full training and ongoing development support
  • Monthly and quarterly performance bonuses
  • Leadership and advancement opportunities for high-performing team members
  • Supportive and collaborative team environment
Who Thrives in This Role
  • Strong communicators with a client-first mindset
  • Self-starters who are organized and comfortable working independently
  • Individuals comfortable using Zoom, digital tools, and cloud-based systems
  • Experience in customer service, sales, or consulting is helpful but not required
  • Growth-minded individuals who are coachable and motivated to succeed
Requirements
  • Must be legally authorized to work in the United States
  • Windows-based laptop or desktop computer with a webcam
  • Reliable internet connection
About AO Globe Life
For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working families across the United States. We proudly serve union members, veterans, credit union members, and associations nationwide while offering meaningful remote career opportunities focused on service, integrity, and growth.
Ready to Apply?
If you're ready to build a flexible remote career while helping families access important benefits, apply today to learn more about joining our team.

Apply