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Work From Home Customer Service Live Chat Agent Jobs

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

You will work closely with our team of customer service professionals to provide top-notch service ... from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to ...

Burjline Builders

Remote Live Chat Agent

$15.75 - $21.25/hr

Reliable internet connection and a dedicated home workspace. Preferred Skills * Customer service ... Flexible work schedule. * Paid training and onboarding. * Opportunities for professional growth and ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Experience in customer service or a related field. * Proficiency in live chat software and CRM ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training ... live chat, and email. Our company prides itself on promoting from within, and our culture is built ...

New

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

Maintain in-depth knowledge of StrataBuilt's services, products, and policies * Document customer ... Work-from-home flexibility (if applicable) * Paid training and professional development

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Provide accurate and helpful information to customers regarding products, services, and company ... Availability to work flexible hours, including evenings and weekends as needed Benefits

ParkSleepFly

Customer Service Agent

$15.75 - $21.25/hr

We are seeking a full-time, work-from-home Customer Service ("CS") agent to provide live chat, email and phone support (in order of priority) to our customers for new and existing airport parking and ...

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Work From Home Customer Service Live Chat Agent information

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How much do work from home customer service live chat agent jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for work from home customer service live chat agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What is the difference between Work From Home Customer Service Live Chat Agent vs Work From Home Customer Support Representative?

AspectWork From Home Customer Service Live Chat AgentWork From Home Customer Support Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote, via chat platformOnline, remote, via phone or email
Employer & Industry UsageCustomer service, tech, retail companiesCustomer service, tech, retail companies
Common Search IntentComparing chat-based rolesComparing phone/email-based roles

Both roles involve assisting customers remotely, but the Live Chat Agent specializes in real-time chat support, while the Customer Support Representative may handle calls and emails. The choice depends on preferred communication channels and specific job requirements.

What are the key skills and qualifications needed to thrive as a work from home customer service live chat agent, and why are they important?

To thrive as a Work From Home Customer Service Live Chat Agent, you need excellent written communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and basic computer troubleshooting is often required. Strong multitasking, patience, and a customer-centric attitude are soft skills that set high performers apart. These skills and qualities are crucial for effectively resolving customer issues, maintaining satisfaction, and managing multiple conversations in a remote environment.

What is a work from home customer service live chat agent?

A Work From Home Customer Service Live Chat Agent is a professional who assists customers via online chat platforms rather than phone calls or in-person interactions. Their responsibilities include answering questions, resolving issues, and providing product or service information through real-time chat. This role allows agents to work remotely, offering flexibility while maintaining high levels of customer support. Live chat agents need strong communication and problem-solving skills, as well as proficiency with digital tools and typing.

How do work from home customer service live chat agents typically manage and prioritize multiple customer conversations simultaneously?

Work From Home Customer Service Live Chat Agents often handle several chat windows at once, which requires strong multitasking and organizational skills. Most companies provide specialized chat platforms that help agents track conversations, access customer information, and use pre-written responses efficiently. Successful agents prioritize urgent queries, stay attentive to all active chats, and use clear communication to ensure customers feel supported. Regular training and team meetings also help agents stay updated on best practices and new tools that improve workflow.
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Work From Home Customer Service Live Chat Agent jobs near you

Live Chat Agent

At Your School (AYS, Inc.)

Remote

$15.75 - $21.25/hr

Other

Re-posted 17 days ago

Job description

Live Chat Agent

Atlanta, Georgia, United States

About the Job

Position: Live Chat Agent

Location: Remote

Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.

Position Overview: As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.

Key Responsibilities:

  • Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
  • Identify and resolve customer issues, escalating to the appropriate team members when necessary
  • Utilize product knowledge and resources to provide accurate and helpful information to customers
  • Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
  • Collaborate with team members to continuously improve processes and procedures
  • Maintain a positive and professional attitude at all times, representing the company's values and brand image
  • Keep accurate records of customer interactions and follow up on any unresolved issues
  • Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers

Qualifications:

  • High school diploma or equivalent
  • Proven customer service experience, preferably in a live chat or online support role
  • Excellent written and verbal communication skills
  • Ability to multitask and handle multiple chat conversations simultaneously
  • Strong problem-solving and decision-making skills
  • Proficient in using chat and CRM software
  • Ability to work in a fast-paced and dynamic environment
  • Flexible schedule, including availability to work weekends and holidays if needed

We Offer:

  • Competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • Opportunities for growth and advancement within the company

If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.

Apply