ZipRecruiter

Log In

2

Work From Home Credit Counselor Jobs (NOW HIRING)

American Consumer Credit Counseling

Credit Counselor

Newton, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Occasional walking or standing, depending on office layout or home setup * Lifting up to 10-15 lbs ... Work Environment: A quiet, dedicated workspace is required, free from distractions, to effectively ...

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process. Sales * Call on our lead ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

  • Medical

  • Life

Join our fully virtual, work-from-home team where you can earn an exceptional income while still cherishing every precious moment with your loved ones. With the freedom to set your own hours, you can ...

next page

Showing results 1-20

All JobsCredit Counselor JobsWork From Home Credit Counselor Jobs

Work From Home Credit Counselor information

See salary details

$19

$25

$36

How much do work from home credit counselor jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for work from home credit counselor in the United States is $25.32, according to ZipRecruiter salary data. Most workers in this role earn between $22.36 and $26.44 per hour, depending on experience, location, and employer.

What is a work from home credit counselor?

A Work From Home Credit Counselor helps individuals manage their debt, improve their credit, and create financial plans, all from a remote setting. They assess clients' financial situations, provide budgeting advice, and recommend debt repayment strategies. This role often involves phone consultations, emails, and online meetings to support clients in improving their financial health. Many credit counselors work for nonprofit organizations, financial institutions, or credit counseling agencies. Strong communication skills and knowledge of credit laws and financial management are essential for success in this role.

What are some typical challenges faced by work from home credit counselors and how can they be managed?

One common challenge for Work From Home Credit Counselors is establishing rapport and building trust with clients without face-to-face interaction. Effective use of video conferencing and active listening skills can help bridge this gap and foster effective communication. Maintaining motivation and organization in a remote setting is also important—setting a structured daily routine and using reliable digital tools can greatly assist. Additionally, staying updated on industry regulations and best practices ensures that you provide accurate, compliant advice. Supporting clients through challenging financial situations can be demanding, but ongoing training and supportive remote team environments are available to help counselors succeed.

What are the key skills and qualifications needed to thrive as a work from home credit counselor?

To thrive as a Work From Home Credit Counselor, you need a strong understanding of financial principles, credit analysis, and consumer counseling, often supported by relevant experience or education in finance or a related field. Familiarity with financial management software, CRM systems, and secure online communication platforms is common in this role, with certifications like Certified Credit Counselor (CCC) being an advantage. Excellent listening, problem-solving, and communication skills help you effectively guide clients and build trust remotely. These abilities ensure you can deliver impactful financial advice, maintain confidentiality, and support clients' financial well-being in a virtual environment.

More about Work From Home Credit Counselor jobs

What cities are hiring for Work From Home Credit Counselor jobs?

Cities with the most Work From Home Credit Counselor job openings:

What states have the most Work From Home Credit Counselor jobs?

States with the most job openings for Work From Home Credit Counselor jobs include:

What job categories do people searching Work From Home Credit Counselor jobs look for?

The top searched job categories for Work From Home Credit Counselor jobs are:

Work From Home Credit Counselor jobs near you
Infographic showing various Work From Home Credit Counselor job openings in the United States as of August 2026, with employment types broken down into 72% Full Time, 25% Part Time, and 3% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $52,667 per year, or $25.3 per hour.

Credit Counselor

American Consumer Credit Counseling

Newton, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

American Consumer Credit Counseling is a leading nonprofit agency dedicated to helping individuals and families achieve financial wellness through confidential counseling, debt management programs, and educational resources. With nationwide service delivered online and by phone, our mission is to empower clients to take control of their financial futures.
As a Credit Counselor, you will play a pivotal role in guiding clients toward improved financial health. You will provide personalized support and actionable solutions to help clients manage debt and build better financial habits.
Key responsibilities include:
  • Natural ability to build trust and rapport with clients from various backgrounds.
  • Be empathetic, a good listener, and comfortable having sensitive conversations about personal finances.
  • Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions.
  • Answer incoming calls from individuals seeking financial education or credit counseling support.
  • Conduct one-on-one credit counseling sessions with clients via phone by reviewing their budgets and providing personalized recommendations on financial solutions, including debt management programs, bankruptcy options, credit remediation, collections, and credit reporting issues.
  • Deliver financial education, create client budgets, and assist with the enrollment process into ACCC programs.
  • Process consumer applications by accurately entering client information and budget details into internal systems and affiliate databases.
  • Follow up with prospective clients to encourage them to begin or continue the counseling process.
  • Enroll qualified clients into appropriate debt consolidation or financial assistance programs.
  • Verify client-provided information using internal databases and approved information sources to ensure accuracy and compliance.
  • Assess client budgets, income, and debt obligations to identify opportunities for improvement
  • Educate clients on credit reports, credit scores, and strategies for maintaining healthy financial habits
  • Recommend tailored debt management plans and repayment strategies
  • Document client interactions and maintain accurate, confidential records

Requirements
Required Qualifications
  • High School Diploma or equivalent, Associates or Bachelors preferred
  • 1-2 years of experience in credit counseling, financial coaching, or debt management
  • Specialized Knowledge, Licenses, Certifications-NFCC Credit Counselor Certification (to be obtained within the first six months of employment)
  • Experience analyzing client budgets, income, and debt to create actionable repayment plans
  • Experience providing one-on-one counseling or coaching to clients in a confidential setting (phone and/or online)
  • Day-to-day proficiency with Microsoft Excel and Outlook
  • Authorized to work in the United States
  • Availability to work Mon-Thu 2:00-10:00 PM ET and Fri 12:00-8:00 PM ET

Physical Requirements
    • Prolonged sitting at a desk and working on a computer (up to 8+ hours/day)
    • Talking on the phone for extended periods of time
    • Frequent use of hands/fingers for typing and operating a keyboard, mouse, and phone
    • Ability to wear a headset for extended periods
    • Vision sufficient to read computer screens and documents
    • Hearing sufficient to understand customer conversations via phone
    • Occasional walking or standing, depending on office layout or home setup
    • Lifting up to 10-15 lbs., such as small office supplies or materials (optional; depends on setting)
Preferred Qualifications
  • Knowledge of credit reports, credit scoring, and consumer lending
  • Experience educating clients on credit reports, scores, and healthy financial habits
  • Experience recommending debt management plans and repayment strategies
  • Spanish language proficiency
  • Availability to work one Saturday per month

Working Conditions
  • Lifting & Physical Requirements: Employees may need to sit or stand for extended periods during the workday. The role may require occasional reaching, bending, or lifting of materials up to 15 pounds. Proper ergonomics and workspace setup are encouraged to ensure comfort and safety.
  • Work Environment: A quiet, dedicated workspace is required, free from distractions, to effectively perform job duties. Employees must maintain a professional environment for virtual meetings and client calls. Reliable internet access and a functional computer or device are essential for performing job functions.
  • Equipment and Tools: The company provides all necessary equipment, including a computer, phone, headset, and other tools required to perform job duties remotely. Employees are responsible for maintaining a reliable high speed internet connection to ensure smooth performance of job functions.
  • Work Schedule and Availability: Employees must adhere to their designated work hours and be available for scheduled meetings, calls, and tasks, unless time off or schedule adjustments have been approved in advance. Employees are also responsible for keeping their schedule up to date and notifying their supervisor of any changes to their working hours.

Benefits
  • Competitive hourly compensation of $21-$23 plus bonus opportunities
  • Comprehensive health insurance including medical, dental, and vision coverage
  • Medical and dependent Flexible Spending Account (FSA)
  • Short-Term and Long-Term Disability; Life Insurance
  • 401(k) retirement plan with company matching
  • Paid time off and paid holidays
  • Remote work flexibility
  • Professional development and training opportunities
  • Supportive team environment and mission-driven culture

Apply