Workforce Management Coordinator
Plano, TX · On-site +1
Provide real-time monitoring via available tools and workforce management techniques to make intra ... Work From Home
Workforce Management Coordinator
Plano, TX · On-site +1
Provide real-time monitoring via available tools and workforce management techniques to make intra ... Work From Home
Provide real-time monitoring via available tools and workforce management techniques to make intra ... Work From Home
Provide real-time monitoring via available tools and workforce management techniques to make intra ... Work From Home
WORK FROM HOME
Corpus Christi, TX · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
WORK FROM HOME
Corpus Christi, TX · On-site +1
$300 - $500/wk
We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...
WFH Entry Level
Dallas, TX · On-site +1
$90K - $120K/yr
Fully remote position - work from anywhere in the United States * Flexible scheduling designed to ... supporting a growing remote workforce dedicated to service, growth, and long-term career ...
WFH Entry Level
Dallas, TX · On-site +1
$90K - $120K/yr
Fully remote position - work from anywhere in the United States * Flexible scheduling designed to ... supporting a growing remote workforce dedicated to service, growth, and long-term career ...
Work From Home - Sales Representative
Arlington, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Reasons to Apply: 1. Work-Life Balance:
Work From Home - Sales Representative
Arlington, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Reasons to Apply: 1. Work-Life Balance:
Remote Sales Work From Home
The Woodlands, TX · On-site +1
$60K - $200K/yr
Remote Sales Work From Home Organization Description: There has never been a better time to have ... We are looking for Remote Insurance Sales Representatives who can be trained to become a manager ...
Remote Sales Work From Home
The Woodlands, TX · On-site +1
$60K - $200K/yr
Remote Sales Work From Home Organization Description: There has never been a better time to have ... We are looking for Remote Insurance Sales Representatives who can be trained to become a manager ...
Remote Work From Home Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Remote Work From Home Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Remote Work From Home Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Remote Work From Home Representative
Dallas, TX · On-site +1
$15.75 - $21.50/hr
Remote Work From Home Representative 100% Remote | Entry-Level Friendly | Full Training Provided | Flexible Schedule Looking for a remote opportunity where you can learn, grow, and build a long-term ...
Work From Home Customer Service Representative
Dallas, TX · On-site +1
$14.75 - $20/hr
Whether you're changing careers, re-entering the workforce, or looking for a long-term opportunity ... Learn proven systems for building and managing a successful client base. * Participate in ongoing ...
Work From Home Customer Service Representative
Dallas, TX · On-site +1
$14.75 - $20/hr
Whether you're changing careers, re-entering the workforce, or looking for a long-term opportunity ... Learn proven systems for building and managing a successful client base. * Participate in ongoing ...
Work From Home - Client Support Manager
Arlington, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Reasons to Apply: 1. Work-Life Balance:
Work From Home - Client Support Manager
Arlington, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. Reasons to Apply: 1. Work-Life Balance:
Work From Home - Enrollment Specialist
Fort Worth, TX · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
Fort Worth, TX · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
Houston, TX · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
Houston, TX · On-site +1
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on ...
Work From Home - Enrollment Specialist
El Paso, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
El Paso, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Remote Sales / Work From Home Must be authorized to work in the US, no work visas offered at this ... A Person of integrity that has a passion for helping others Darrell Brown | Re gional Sales Manager ...
Remote Sales / Work From Home Must be authorized to work in the US, no work visas offered at this ... A Person of integrity that has a passion for helping others Darrell Brown | Re gional Sales Manager ...
Work From Home - Enrollment Specialist
El Paso, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Work From Home - Enrollment Specialist
El Paso, TX · On-site +1
With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career. In this role, you will assume a vital ...
Sales Representative Work From Home
Houston, TX · On-site +1
Sales Representative Work From Home Must be authorized to work in the US, no work visas offered at ... Lamarque Agency | Regional Sales Manager No agent's success, earnings, or production results should ...
Sales Representative Work From Home
Houston, TX · On-site +1
Sales Representative Work From Home Must be authorized to work in the US, no work visas offered at ... Lamarque Agency | Regional Sales Manager No agent's success, earnings, or production results should ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Provide a great customer and agent experience by effectively delivering real-time (intra-day) schedule management with the purpose of optimizing resources to achieve business objectives
PRINCIPAL ACCOUNTABILITIES
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
PRINCIPAL ACCOUNTABILITIES
- Provide real-time monitoring via available tools and workforce management techniques to make intra-day adjustments in an effort to maximize resource efficiency and achieve service level goals / business objectives.
- Perform continual analysis of current performance (noting recent historical trends) and conduct real-time re-forecasting to make necessary adjustments in staffing plans and coordinate with Program Success teams to achieve service level goals / business objectives for a multi-client and multi-channel remote agent workforce.
- Maintain constant communication with Program Success teams to coordinate needed staffing adjustments based on current and forecasted results.
- Update internal and external reports. Distribute reports as instructed.
PLEASE NOTE: Although work is performed 100% virtually from home, eligible candidates must reside in one of the following states: Arkansas; Arizona; Colorado; Florida; Illinois; Indiana; Iowa; Michigan; Nebraska; Ohio; Tennessee; Texas; Wisconsin. Visa sponsorship is not available for this position.
Minimum of two years of experience performing WFM-related functions (specifically real-time management), preferably in a multi-department/site contact center environment.
Experience with WFM software that includes real-time adherence preferred.
Good working knowledge of Excel and other Windows based programs (Word, PowerPoint, etc.), and ability to organize/analyze data in a structured manner.
Competency communicating with all organizational levels and building strong relationships with internal teams and customers; working as a team player in a fast-paced environment.
Ability to multi-task, be detail-oriented, meet deadlines and be accountable for performance.
Willingness and ability to take the initiative for learning, increasing knowledge and improving skills in a self-directed manner to improve performance and position added-value.
Ability to use a keyboard and work at a computer for a large portion of the work period.
Ability to work variable hours, which may include evenings and weekends.
Benefits:
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- Work From Home
About WSOL
Sourced by ZipRecruiter
Industry
Internet and it
Company size
11 - 50 Employees
Headquarters location
Aurora, IL, US
Year founded
1995