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Work From Home Consumer Financial Protection Bureau Cfpb Jobs

Senior Complaints Specialist

OR · On-site +1

$82K - $113K/yr

... business from regulatory and operational risk. The team partners closely with Operations, Legal ... environment (Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), State ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... JD from accredited law school * Licensed in AL * Minimum of five years of litigation/courtroom ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... JD from accredited law school * Licensed in AL * Minimum of five years of litigation/courtroom ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... JD from accredited law school * Licensed in AL * Minimum of five years of litigation/courtroom ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... JD from accredited law school * Licensed in AL * Minimum of five years of litigation/courtroom ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

Senior Complaints Specialist

$84K - $116K/yr

And whether you choose to work primarily from home or collaborate in-person from one of our offices ... Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), State Attorney General ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

... Consumer Financial Protection Bureau (CFPB) and the Office of Comptroller of the Currency (OCC ... Must be able to work well with all members of the group * Must be willing and able to write ...

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Work From Home Consumer Financial Protection Bureau Cfpb information

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How much do work from home consumer financial protection bureau cfpb jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for work from home consumer financial protection bureau cfpb in the United States is $27.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $35.34 per hour, depending on experience, location, and employer.

What is a work from home Consumer Financial Protection Bureau (CFPB) job?

A Work From Home CFPB job allows professionals to perform financial regulatory, compliance, customer service, or administrative tasks remotely. Employees may assess consumer complaints, ensure financial institutions follow regulations, or provide support on financial issues. These roles require knowledge of financial laws, strong analytical skills, and attention to detail. The CFPB offers remote opportunities to promote consumer protection while maintaining a work-life balance.

What does a typical day look like for a remote employee at the Consumer Financial Protection Bureau (CFPB)?

A typical day for a remote CFPB employee often includes reviewing and processing consumer complaints, conducting research on financial products and practices, and preparing reports or recommendations for supervisors. You may participate in virtual meetings with your team to discuss current cases and share best practices, as well as communicate with consumers and financial institutions via secure channels. The role requires maintaining a high standard of confidentiality and attention to detail while ensuring deadlines are met. Working from home, you'll have the flexibility to manage your tasks but will also be expected to proactively collaborate and stay connected with your team.

What are the key skills and qualifications needed to thrive in the work from home Consumer Financial Protection Bureau (CFPB) position, and why are they important?

To excel in a Work From Home role with the Consumer Financial Protection Bureau (CFPB), you typically need a background in finance, economics, law, or public administration, along with relevant experience or education. Familiarity with regulatory databases, case management systems, and secure remote communication tools is important. Strong attention to detail, analytical thinking, and effective written communication help candidates stand out. These skills ensure accurate compliance monitoring, meaningful consumer support, and productive collaboration in a remote regulatory environment.

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What cities are hiring for Work From Home Consumer Financial Protection Bureau Cfpb jobs?

Cities with the most Work From Home Consumer Financial Protection Bureau Cfpb job openings:

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The top searched job categories for Work From Home Consumer Financial Protection Bureau Cfpb jobs are:

Infographic showing various Work From Home Consumer Financial Protection Bureau Cfpb job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $56,785 per year, or $27.3 per hour.

Senior Complaints Specialist

Upstart

OR • On-site, Remote

$82K - $113K/yr

Full-time

Posted 8 days ago


Upstart rating

7.6

Company rating: 7.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

The Team: 

Upstart's Complaints team is responsible for investigating and resolving customer complaints across our lending products while helping protect customers and the business from regulatory and operational risk. The team partners closely with Operations, Legal, Compliance, and Risk to deliver timely and accurate resolutions and identify opportunities to improve the customer experience.

As a Senior Complaints Specialist at Upstart, you will investigate and resolve escalated and regulated customer complaints, applying regulatory knowledge and sound judgment to determine appropriate outcomes. You'll also look beyond individual cases to identify recurring issues, surface trends, and help improve the processes and controls that shape the customer experience.

How you'll make an impact

  • Manage a queue of customer complaints, completing accurate investigations and resolutions within established productivity, quality, and regulatory timelines.
  • Investigate sensitive, escalated, and regulated complaints, identify root causes and potential customer harm, and determine appropriate remediation.
  • Apply relevant consumer protection requirements, including FCRA, UDAAP, FDCPA, and ECOA, when evaluating complaints and potential regulatory concerns.
  • Produce clear, accurate written complaint responses and maintain documentation that supports complaint decisions and outcomes.
  • Analyze complaint trends and recurring issues to identify root causes and recommend improvements that reduce repeat complaints and customer harm.
  • Partner with Operations, Legal, Compliance, Risk, and other teams to strengthen complaint processes, customer experiences, and risk controls.

Minimum Qualifications 

  • 1+ years experience handling regulatory escalated customer complaints within a financial institution, lending organization, or other regulated financial services environment (Consumer Financial Protection Bureau (CFPB), Better Business Bureau (BBB), State Attorney General, etc.)
  • Experience conducting complaint investigations, documenting findings, identifying root causes, and determining or recommending customer resolutions.
  • Experience applying consumer financial regulations or requirements to complaint investigations and customer outcomes.
  • Knowledge of consumer financial regulations such as the Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), Fair Debt Collection Practices Act (FDCPA), and Equal Credit Opportunity Act (ECOA)

Preferred Qualifications

  • Certified Regulatory Compliance Manager (CRCM) certification.
  • Experience supporting auto lending or Home Equity Line of Credit (HELOC) products.
  • Ability to analyze complaint data and trends to identify recurring issues and recommend operational or customer experience improvements.
  • Ability to partner effectively across Operations, Legal, Compliance, Risk, and Product when resolving complex customer issues.

Position location Remote

Time zone requirements The team operates on the East/West coast time zones. 

Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

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