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Work From Home Chat Support Jobs in Indiana (NOW HIRING)

IQVIA

Work from Home

Indianapolis, IN · Remote

$18/hr

A significant part of our business is providing patient support programs on the behalf of our ... We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) ...

The Jernigan Agency

WORK FROM HOME

Fort Wayne, IN · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income ...

The Semler Agency

Work From Home Sales

Indianapolis, IN · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

The Semler Agency

Work From Home Sales

Fort Wayne, IN · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support. Responsibilities: * Connect with individuals requesting information * Provide guidance on coverage ...

M&K Financial

Sales Associate - Work from Home

South Bend, IN · On-site +1

$11.75 - $16/hr

With M&K Financial, you have work and schedule flexibility, and the support needed to assist you in ... working from home • Ability to prioritize and multitask • Positions do require applicant to ...

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All JobsChat Support JobsWork From Home Chat Support JobsWork From Home Chat Support Jobs in Indiana

Work From Home Chat Support information

See Indiana salary details

$13

$24

$42

How much do work from home chat support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for work from home chat support in Indiana is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $26.97 per hour, depending on experience, location, and employer.

What is a work from home chat support?

A work from home chat support job involves assisting customers or clients via online chat platforms, rather than over the phone or in person. Chat support agents typically answer questions, resolve issues, provide product information, and offer technical assistance using a company's chat system. These roles require good written communication skills, problem-solving abilities, and the ability to multitask efficiently. Working remotely, chat support representatives usually need a reliable internet connection, a computer, and sometimes specific software provided by the employer.

What are the key skills and qualifications needed to thrive as a work from home chat support?

To thrive as a Work From Home Chat Support agent, you need excellent written communication, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong attention to detail, patience, and the ability to multitask are crucial soft skills for this role. These skills ensure effective and timely customer service, leading to higher satisfaction and efficient issue resolution in a remote environment.

How is performance typically measured for work from home chat support roles?

Performance in work from home chat support roles is often evaluated using metrics such as response time, customer satisfaction scores, the number of chats handled per shift, and first contact resolution rate. Many companies also monitor chat quality through regular audits or reviews by supervisors. Maintaining professionalism, empathy, and efficiency in written communication is crucial, as these elements directly impact customer experience and team performance.

What is the difference between Work From Home Chat Support vs Work From Home Customer Service Representative?

AspectWork From Home Chat SupportWork From Home Customer Service Representative
CredentialsBasic computer skills, communication skillsBasic computer skills, communication skills
Work EnvironmentOnline chat platform, home officePhone and online chat, home office
Industry UsageCustomer support via chat for various industriesCustomer support via phone and chat across industries
Common Search IntentDifferences between chat support roles and other customer service jobsComparison of customer service roles working from home

Work From Home Chat Support and Work From Home Customer Service Representative roles both involve assisting customers remotely. Chat support focuses solely on online chat interactions, while customer service representatives may handle calls and chats. Both require good communication skills and basic technical knowledge, but chat support emphasizes written communication skills. Understanding these differences helps job seekers choose the role that best fits their skills and preferences.

What are popular job titles related to Work From Home Chat Support jobs in Indiana?

For Work From Home Chat Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Work From Home Chat Support jobs in Indiana look for?

The top searched job categories for Work From Home Chat Support jobs in Indiana are:

What cities in Indiana are hiring for Work From Home Chat Support jobs?

Cities in Indiana with the most Work From Home Chat Support job openings:

Work From Home Chat Support jobs near you
Infographic showing various Work From Home Chat Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,555 per year, or $24.8 per hour.

Work From Home

Globe Life American Income Division

Indianapolis, IN • On-site, Remote

Full-time

Posted 15 days ago

Job description

Remote Member Support Advisor
100% Remote | Flexible Schedule | Leadership Development Opportunity
Build a Career Centered on Service, Growth, and Opportunity
Are you looking for a career that offers flexibility, professional development, and the opportunity to make a meaningful impact?
AO is seeking motivated, service-oriented professionals to join our growing remote team as Remote Member Support Advisors. In this role, you'll help individuals understand their benefit options while developing valuable communication, client service, and leadership skills in a supportive, mentorship-driven environment.
Whether you're launching a new career or looking for your next opportunity, you'll receive the training, coaching, and resources needed to succeed-while working from the comfort of your home.
Why Join AO?
🏡 100% Remote Work
Enjoy the flexibility of working from home while collaborating with a supportive virtual team.
⏰ Flexible Schedule
Create a schedule that fits your lifestyle while maintaining a healthy work-life balance.
📚 Mentorship & Leadership Development
Receive ongoing coaching from experienced leaders through structured training and leadership development programs designed to help you advance.
What We Offer
  • Weekly Pay + Performance Bonuses - Competitive weekly compensation with opportunities for additional incentives.
  • Performance-Based Career Advancement - Grow into leadership opportunities based on your results and development.
  • Medical Reimbursement Program - Eligible representatives may participate after meeting program requirements.
  • Union-Backed Support & Representation - Enjoy the stability and professional support of a union-supported environment.
  • Leadership Conferences & Professional Development - Continue growing through ongoing education, coaching, and virtual training.
  • Incentive Travel - Top-performing team members may qualify for all-expenses-paid incentive trips and recognition events.
What You'll Do
  • Provide exceptional service and support to prospective and existing clients
  • Conduct virtual appointments using Zoom and other communication platforms
  • Answer questions and educate clients on available benefit options
  • Guide clients through the enrollment process with professionalism and care
  • Maintain accurate records and follow-up communications
  • Participate in ongoing training, mentorship, and professional development
  • Build lasting client relationships through trust, communication, and exceptional service
What We're Looking For
Successful candidates typically demonstrate:
  • A genuine commitment to delivering outstanding customer service
  • Excellent communication and interpersonal skills
  • Leadership potential with a desire to learn, mentor, and grow
  • Positive attitude and strong work ethic
  • Ability to work independently in a remote environment
  • Strong organizational and time-management skills
  • Coachability and a commitment to continuous improvement

Customer service, hospitality, retail, healthcare, education, financial services, and leadership experience are all valuable-but not required. We provide comprehensive training for motivated individuals ready to build a long-term career.
Why Build Your Career with AO?
At AO, we believe great leaders begin by serving others. Many of our top-performing leaders started in entry-level client service roles and advanced through mentorship, continuous learning, and consistent performance.
If you're looking for a remote opportunity where your growth is supported, your contributions are valued, and your career has room to flourish, we'd love to hear from you.Take the Next Step
If you're ready to build a meaningful career with flexibility, mentorship, and long-term advancement opportunities, apply today to become a Remote Member Support Advisor.Work remotely. Serve with purpose. Grow into leadership.

Apply