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Work From Home Call Transfer Jobs in Rochester, NY

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

Fully remote -- work from anywhere in the U.S. * Flexible schedule -- full-time or part-time, your call * Weekly pay * Pay is only 100% commission * Licensing and onboarding support * Mentorship from ...

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Work From Home Call Transfer information

See Rochester, NY salary details

$11

$16

$27

How much do work from home call transfer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for work from home call transfer in Rochester, NY is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $18.51 per hour, depending on experience, location, and employer.

What is a work from home call transfer?

A Work From Home Call Transfer job involves answering inbound calls and quickly transferring them to the appropriate department or representative. You don’t typically handle customer concerns or provide in-depth assistance; instead, your primary role is to route calls efficiently. This position often requires strong communication skills, a quiet home workspace, and a reliable internet connection. Many companies provide training to help you learn their call transfer processes and scripts.

What does a typical day look like for a work from home call transfer agent?

As a Work From Home Call Transfer agent, your day typically involves handling inbound calls, quickly assessing callers’ needs, and transferring them to the appropriate department or specialist. You may also provide basic information or troubleshoot minor issues before transferring, all while maintaining accurate records in company systems. Most agents work independently but stay in touch with supervisors and team members through virtual communication tools. Flexibility and time management are important, as you’ll often rotate shifts and manage multiple requests rapidly. This role is integral in ensuring that customers receive prompt assistance and that company resources are efficiently utilized.

What are the key skills and qualifications needed to thrive in the work from home call transfer position, and why are they important?

To excel as a Work From Home Call Transfer agent, you need strong verbal communication skills, attention to detail, and experience in customer service or related fields. Familiarity with CRM software, phone systems, and sometimes call tracking platforms is commonly required, though most positions provide on-the-job training rather than formal certifications. Exceptional listening skills, patience, and professionalism help individuals stand out in this customer-facing role. These abilities are crucial to efficiently manage high call volumes, accurately transfer calls, and provide a seamless experience for both customers and team members.

What job categories do people searching Work From Home Call Transfer jobs in Rochester, NY look for?

The top searched job categories for Work From Home Call Transfer jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Work From Home Call Transfer jobs?

Cities near Rochester, NY with the most Work From Home Call Transfer job openings:

Infographic showing various Work From Home Call Transfer job openings in Rochester, NY as of August 2026, with employment types broken down into 82% Full Time, 10% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,596 per year, or $16.6 per hour.

Remote Licensed Mental Health Counselor (LMFT, LMHC, LCSW) - Work from Home

Rochester, NY • Remote

Full-time

Posted 6 days ago


Job description

Position Overview

Are you an enthusiastic and compassionate mental health professional looking to make a lasting impact in the lives of individuals? As a Licensed Mental Health Counselor at Psych Bloom Recovery Clinic, you will leverage the power of teletherapy to provide vital mental health services to clients across the globe. This full-time position allows you to work remotely from your home while engaging deeply with patients seeking guidance and support during challenging times.

About the Organization

Psych Bloom Recovery Clinic is a community health provider dedicated to promoting mental well-being and fostering resilience among clients facing various psychological challenges. Our commitment to delivering high-quality mental health care has allowed us to establish a strong reputation, engaging a diverse patient population globally. We value teamwork, integrity, and compassionate care, providing our counselors with a supportive platform to excel professionally.

Work Environment

This remote position allows you to work from the comfort of your home office, providing the flexibility to manage your schedule while delivering exceptional client care. Our digital platform facilitates secure video consultations, allowing you to connect seamlessly with patients regardless of their location. With a focus on collaboration, our team regularly engages in virtual meetings to ensure comprehensive support for every patient.

Key Responsibilities
  • Conduct initial virtual assessments through our teletherapy software, ensuring a thorough understanding of each client's unique situation and needs.
  • Facilitate individualized therapy sessions via secure video conference, utilizing evidence-based techniques tailored to each client's circumstances, addressing concerns such as anxiety, depression, and relationship issues.
  • Work closely with a diverse team of mental health professionals to discuss patient progress, share strategies, and create cohesive treatment plans during regular virtual meetings.
  • Engage in continuous education opportunities by participating in training workshops focused on best practices and the latest developments in digital counseling.
  • Contribute innovative ideas to enhance our teletherapy programs while adhering to compliance regulations to ensure effective patient outcomes.
Patient Population / Client Focus

Our diverse patient population includes individuals from various cultural backgrounds experiencing challenges that affect their mental health. From young adults navigating life transitions to older adults dealing with chronic mental health issues, our role is to provide tailored support and effective therapeutic interventions that facilitate healing and personal growth.

Qualifications
  • A Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or a closely related field is required.
  • Active, valid licensure as a Licensed Mental Health Counselor (LMHC), Licensed Marriage and Family Therapist (LMFT), or Licensed Clinical Social Worker (LCSW).
  • Proven experience practicing independently without supervision is essential.
  • Exceptional interpersonal skills, empathy, and a strong desire to make a difference in clients’ lives.
  • Proficiency in using technology, including telehealth platforms, electronic health records, and video conferencing tools.
Preferred Experience
  • Prior experience with teletherapy and familiarity with virtual treatment methodologies will be a significant advantage.
  • Demonstrated ability to work within a team setting while also thriving in an independent work environment.
  • Experience working with varied patient demographics can further enrich your contributions to our clinic.
Compensation and Benefits
  • At Psych Bloom Recovery Clinic, we offer a competitive salary range of USD 52,000 to USD 70,000 per year, based on experience and hours worked.
  • Enjoy the convenience of a weekly direct deposit for your salary.
  • Comprehensive healthcare benefits are provided for full-time counselors, ensuring your well-being as you support others.
  • Other benefits include access to continuous professional education and training opportunities, promoting your career growth.
Career Growth Opportunities

We believe in nurturing the growth of our employees, encouraging ongoing education and skill development. We provide access to a network of support, training sessions on emerging trends in mental health care, and opportunities for advancement within our clinic as we continue to expand our services.

Why Join Our Team

At Psych Bloom Recovery Clinic, you have the unique opportunity to make a significant difference in the lives of clients while enjoying the benefits of a remote work environment. If you thrive in a setting that emphasizes multidisciplinary collaboration, innovative approaches to therapy, and a commitment to client-centric care, we invite you to apply and be part of our compassionate team.

Application Information

If you are passionate about supporting clients on their journey to mental wellness and are excited about the flexibility of remote work, we encourage you to apply today. Onboarding can be facilitated in as little as three days, allowing you to start making an impact quickly!