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Work From Home Call Listening Jobs (NOW HIRING)

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Utilize strong communication skills, including active listening and effective problem-solving.

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Utilize strong communication skills, including active listening and effective problem-solving.

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Utilize strong communication skills, including active listening and effective problem-solving.

AO Globe Life

Work From Home

Virginia Beach, VA · On-site +1

Join our fully virtual, work-from-home team where you can earn an exceptional income while still ... Utilize strong communication skills, including active listening and effective problem-solving.

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Work From Home Call Listening information

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$10

$17

$25

How much do work from home call listening jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for work from home call listening in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home call listening position, and why are they important?

To excel as a Work From Home Call Listening professional, you need excellent attention to detail, strong comprehension skills, and experience with audio review or call quality monitoring. Familiarity with call recording software, CRM systems, and sometimes quality assurance platforms is typically required. Standout soft skills include discretion, reliability, and effective written communication for reporting findings. These abilities are crucial to ensuring accurate assessments of calls, maintaining high service standards, and supporting continuous improvement in customer interactions.

What are the typical responsibilities involved in a work from home call listening role?

In a Work From Home Call Listening role, you are primarily responsible for reviewing recorded customer service or sales calls, assessing call quality, and ensuring adherence to company policies and scripts. Your day may involve completing evaluation checklists, flagging compliance issues, and providing written feedback to supervisors or team leaders. You often work independently but may join virtual meetings to discuss trends, share insights, or clarify evaluation criteria. This role is key to maintaining service excellence and identifying areas where representatives can improve their performance.

What is a work from home call listening?

A Work From Home Call Listening job involves reviewing recorded or live phone calls to assess quality, compliance, and customer service performance. You typically listen to calls, take notes, and provide feedback based on specific guidelines. These roles are common in industries like customer service, sales, and market research. No direct interaction with customers is required, and the job can often be done on a flexible schedule.

More about Work From Home Call Listening jobs
What cities are hiring for Work From Home Call Listening jobs? Cities with the most Work From Home Call Listening job openings:
What states have the most Work From Home Call Listening jobs? States with the most job openings for Work From Home Call Listening jobs include:
What job categories do people searching Work From Home Call Listening jobs look for? The top searched job categories for Work From Home Call Listening jobs are:
Work From Home Call Listening jobs near you
Infographic showing various Work From Home Call Listening job openings in the United States as of August 2026, with employment types broken down into 60% Full Time, 20% Temporary, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

InfoCision - Work at Home

Indianapolis, IN • Remote

$9 - $13/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

InfoCision rating

3.0

Company rating: 3.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

71st of 71 rated call and contact centers

Job description

Ready to Build a Career from Home?

Looking for a remote job that offers flexibility, weekly pay, and a supportive team? We're expanding and hiring enthusiastic Remote Call Center Representatives to assist customers for a variety of exciting client programs.

Every day is different. You'll answer inbound calls, make outbound calls, help solve customer concerns, and create positive experiences—all from the comfort of your home.

Why You'll Love Working with Us

  • Work 100% remotely
  • Paid training provided
  • Weekly pay
  • Access part of your earned wages before payday
  • Flexible scheduling with day, evening, and shifts available until 2:00 AM EST
  • Employee recognition and rewards
  • Opportunities for advancement as we continue to grow
  • Friendly, supportive leadership and coaching

What You'll Be Doing

  • Handle inbound and outbound customer calls.
  • Deliver friendly, professional customer service.
  • Follow client guidelines and call procedures.
  • Enter accurate information into company systems.
  • Resolve customer questions and concerns.
  • Meet quality and performance standards.

We're Looking for People Who

  • Enjoy talking with people and helping others.
  • Communicate clearly and professionally.
  • Are dependable and self-motivated.
  • Can work independently in a remote environment.
  • Can comfortably navigate a computer while speaking with customers.

Remote Work Requirements- Candidates must provide their own:

  • Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
  • Dual monitors
  • Webcam
  • USB Headset
  • Wired mouse
  • Reliable high-speed internet with a hard-wired connection. 
  • A quiet, distraction-free workspace

Whether you're an experienced call center professional or looking for your next work-from-home opportunity, we'd love to meet you.

Apply today and discover why our team enjoys the flexibility, support, and opportunities that come with working remotely.

Company Description

As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.

What InfoCision employees say

Pay

Hours and flexibility

Workplace

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