ZipRecruiter

Log In

2

Work From Home Call Auditor Jobs in Springfield, MA

The Jernigan Agency

WORK FROM HOME

Hartford, CT · On-site +1

Occasional travel for work for in-person conferences. If you are not currently licensed but have a ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Jernigan Agency

WORK FROM HOME

Springfield, MA · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

The Semler Agency

Work From Home Sales

Hartford, CT · On-site +1

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

HMG Careers

Work From Home Sales Specialist

Chicopee, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Holyoke, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

HMG Careers

Work From Home Sales Specialist

Fiskdale, MA · Remote

$69K/yr

Remote, work-from-home career * Average first-year earnings of $69K through commissions and bonuses * Increased earning potential in later years through performance and renewals * Residual income ...

next page

Showing results 1-20

All JobsCall Auditor JobsWork From Home Call Auditor JobsWork From Home Call Auditor Jobs in Springfield, MA

Work From Home Call Auditor information

See Springfield, MA salary details

$30.4K

$72.4K

$117.1K

How much do work from home call auditor jobs pay per year?

As of Aug 27, 2026, the average yearly pay for work from home call auditor in Springfield, MA is $72,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $98,200.00 per year, depending on experience, location, and employer.

What is a work from home call auditor?

A Work From Home Call Auditor is responsible for reviewing and evaluating recorded customer service calls to ensure quality, compliance, and adherence to company guidelines. They listen to calls, assess agent performance, provide feedback, and document findings. This role helps improve customer interactions and ensures that service standards are met. It typically requires strong attention to detail, good communication skills, and experience in customer service or quality assurance.

What does a work from home call auditor do?

A typical day for a Work From Home Call Auditor involves listening to and reviewing recorded customer service calls to ensure compliance with company policies, evaluating agent performance, and documenting feedback or improvement areas. Call Auditors often work independently but may participate in virtual meetings with supervisors or quality assurance teams to discuss findings and trends. You’ll be expected to handle a set volume of call evaluations per shift, maintain detailed records, and occasionally provide insights to help shape training initiatives. The remote nature of the role allows for a focused environment, but strong organization and clear communication with team members are essential.

What skills and qualifications are needed to be a work from home call auditor?

To thrive as a Work From Home Call Auditor, you should have a background in quality assurance, strong analytical abilities, and experience with customer service or call center processes. Familiarity with call recording software, quality monitoring systems, and auditing tools (such as NICE, Verint, or other QA platforms) is highly beneficial. Excellent attention to detail, impartiality, clear written communication, and time management are key soft skills that distinguish top performers. These capabilities are vital for ensuring consistent call quality, accurate reporting, and continuous improvement in remote customer interactions.

What are popular job titles related to Work From Home Call Auditor jobs in Springfield, MA?

For Work From Home Call Auditor jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Work From Home Call Auditor jobs in Springfield, MA look for?

The top searched job categories for Work From Home Call Auditor jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Work From Home Call Auditor jobs?

Cities near Springfield, MA with the most Work From Home Call Auditor job openings:

Work From Home Call Auditor jobs near you
Infographic showing various Work From Home Call Auditor job openings in Springfield, MA as of August 2026, with employment types broken down into 78% Full Time, 14% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% Remote job distribution, with an average salary of $72,379 per year, or $34.8 per hour.

WORK FROM HOME

The Jernigan Agency

Hartford, CT • On-site, Remote

Part-time

Posted 25 days ago

Job description

This Jernigan Agency is looking for individuals interested in working remotely as sales representatives. We are hiring coachable individuals comfortable with a 100% commission based income helping our clients who have asked for our help with life insurance backed products.
As this is a commission based income, there is no cap on your earnings. We use data driven systems and cutting edge lead generation that gets you connected with interested clients quickly.
The candidate we are looking for is disciplined, honest, confident, and passionate about helping people achieve their financial goals. Occasional travel for work for in-person conferences. If you are not currently licensed but have a desire to learn this business, we will help guide you in that process.
Sales Job Description:
  • Call on our lead prospects to set up appointments.
  • Help each client to review their options and apply for that coverage.
  • See the application through the underwriting process and get our clients covered.
Requirements for Sales Position:
  • Must be licensed in life products or willing to get licensed.
  • Must have a computer and phone to service the clients.
  • This is all online so and internet connection is a must.
  • We provide all of the training.
  • We have warm leads available who have contacted us first. No COLD calling.
We provide:
  • Training
  • Mentorship
  • Lead system for getting in front of clients

If you are interested in learning more about working with us, please schedule an interview through jerniganagency.org

Apply