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Work From Home Call Auditor Jobs (NOW HIRING)

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Work From Home Call Center Sales

FL · Remote

$14.10 - $16.25/hr

Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We ...

Ensure first call resolution through problems solving and effective call handling CANDIDATE ... MCI maintains a work environment free from discrimination, where employees are treated with dignity ...

... work each day. Our entry-level Contact Center Representatives are responsible for the following ... Ensure first call resolution through problems solving and effective call handling MCI provides all ...

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Work From Home Call Auditor information

See salary details

$30.5K

$72.6K

$117.5K

How much do work from home call auditor jobs pay per year?

As of Jun 26, 2026, the average yearly pay for work from home call auditor in the United States is $72,633.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a Work From Home Call Auditor job?

A Work From Home Call Auditor is responsible for reviewing and evaluating recorded customer service calls to ensure quality, compliance, and adherence to company guidelines. They listen to calls, assess agent performance, provide feedback, and document findings. This role helps improve customer interactions and ensures that service standards are met. It typically requires strong attention to detail, good communication skills, and experience in customer service or quality assurance.

What are the key skills and qualifications needed to thrive in the Work From Home Call Auditor position, and why are they important?

To thrive as a Work From Home Call Auditor, you should have a background in quality assurance, strong analytical abilities, and experience with customer service or call center processes. Familiarity with call recording software, quality monitoring systems, and auditing tools (such as NICE, Verint, or other QA platforms) is highly beneficial. Excellent attention to detail, impartiality, clear written communication, and time management are key soft skills that distinguish top performers. These capabilities are vital for ensuring consistent call quality, accurate reporting, and continuous improvement in remote customer interactions.

What does a typical day look like for a Work From Home Call Auditor?

A typical day for a Work From Home Call Auditor involves listening to and reviewing recorded customer service calls to ensure compliance with company policies, evaluating agent performance, and documenting feedback or improvement areas. Call Auditors often work independently but may participate in virtual meetings with supervisors or quality assurance teams to discuss findings and trends. You’ll be expected to handle a set volume of call evaluations per shift, maintain detailed records, and occasionally provide insights to help shape training initiatives. The remote nature of the role allows for a focused environment, but strong organization and clear communication with team members are essential.

More about Work From Home Call Auditor jobs
What cities are hiring for Work From Home Call Auditor jobs? Cities with the most Work From Home Call Auditor job openings:
What states have the most Work From Home Call Auditor jobs? States with the most job openings for Work From Home Call Auditor jobs include:
Infographic showing various Work From Home Call Auditor job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 18% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $72,633 per year, or $34.9 per hour.

Call Center Agent - Fully Remote/ Work From Home

Scott Merrick

Remote

$19/hr

Other

PTO

Posted 3 days ago


Job description

About the job Call Center Agent - Fully Remote/ Work From Home
Call Center Agent - Fully Remote/ work from home.
The role and company:
Global Consultancy requires accomplished Call Center Agents, to work remotely and give a first-class customer experience for their client, providing telephone, email and webchat assistance. Please Note, this is a W2 contract role and candidates must have at least 3 years experience working in a Call Centers, to be considered.
Experience and role requirements for the Call Center Agent position are:

  • Proven experience with a minimum 3+ years in Call centers. with good experience of Inbound/ Outbound calls, Emails and (ideally) Webchats.
  • A first-class communicator, who can adapt to new systems (paid, full training given).
  • Able to work in a 6+ month W2 contract role (initial), paying $19 per hour (no PTO).
  • Happy to work fully remote / work from home from anywhere in the US.
  • Experience working in financial (Banking, Insurance etc, will be nice to have, but not essential.
  • Shifts - Must be able to work various client shift patterns, up to 40 Hours
    per week, with some clients requiring a Saturday shift.
  • Must be based within The U.S.A. (can work anywhere fully remote).
  • Typing speed- 25+ words per minute, MS Office experience.
  • CRM/ Call Loggng Systems experience.
  • All equipment is provided.
  • Able to start in 1-3 weeks after interview (pending background checks approval).

To discuss the position in more detail, please send me your CV and contact details, for the position - Call Center Agent - fully remote.
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