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Work From Home Avaya Voice Engineer Jobs (NOW HIRING)

Vantage Point

Senior Voice Engineer

Mitchell, SD · On-site +1

Senior Voice Engineer As a Senior Voice Engineer , you will play a critical role in supporting and ... You will work closely with cross-functional teams to ensure reliable, high-quality voice services ...

Pindrop

Senior Voice Engineer

We work at the intersection of advanced technology and personal security, architecting and ... We're a passionate group committed to excellence - but that doesn't stop us from enjoying the ...

Avaya

Senior Front End Engineer - Avaya Infinity Platform

OR · On-site +1

$114K - $158K/yr

As a Senior Front End Engineer, you'll own features end-to-end: from architecture and ... You'll shape technical direction, mentor engineers on the team, and work closely with product and ...

AmeriSave Mortgage Corp.

$120K - $140K/yr

What We're Looking For: We're seeking an experienced and inventive Voice Bot Engineer to lead the ... This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust ...

AmeriSave Mortgage Corp.

Voice Bot Engineer

$120K - $140K/yr

What We're Looking For: We're seeking an experienced and inventive Voice Bot Engineer to lead the ... This is a remote opportunity to work from home. What You'll Do: * Architect and implement robust ...

ServiceTitan

Voice Operations Engineer

Glendale, CA · On-site +1

ServiceTitan's platform delivers seamless communication between home service contractors and their ... Great work is rewarded through Bonusly, peer-nominated awards, and more. * Holistic health and ...

Cresta

Lead Engineer - AI Agent Voice Experience

OR · On-site +1

About the role We are looking for a Lead Engineer, AI Agent Voice Experience to help build the next ... Remote work setup budget or work-from-home stipend * Monthly wellness and communication allowance

Next Step Systems

FPGA Engineer - Work From Home

Chicago, IL · On-site +1

$133K - $172K/yr

FPGA Engineer - Work From Home We are seeking a talented and self-motivated FPGA Engineer to join a growing hardware engineering team. Our culture emphasizes teamwork and focuses on continuous ...

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Work From Home Avaya Voice Engineer information

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How much do work from home avaya voice engineer jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for work from home avaya voice engineer in the United States is $48.17, according to ZipRecruiter salary data. Most workers in this role earn between $39.18 and $60.10 per hour, depending on experience, location, and employer.

What is a work from home Avaya Voice Engineer?

A Work From Home Avaya Voice Engineer is responsible for designing, implementing, and maintaining Avaya voice communication systems remotely. They troubleshoot VoIP issues, manage call center infrastructure, and ensure optimal system performance. This role requires expertise in Avaya products, network protocols, and telecommunication technologies. Strong problem-solving skills and remote collaboration abilities are essential for success in this position.

What are the primary responsibilities of a work from home Avaya Voice Engineer?

As a Work From Home Avaya Voice Engineer, you'll typically be responsible for configuring, managing, and troubleshooting Avaya voice communication systems for clients or your organization. Your day may involve diagnosing call quality issues, performing routine maintenance or upgrades, and responding to support tickets related to VoIP infrastructure. You'll also collaborate closely with network teams, end users, or clients via remote tools to ensure systems remain secure and reliable. This position requires balancing independent technical work with clear communication and teamwork to deliver optimal voice solutions.

What are the key skills and qualifications needed to thrive as a work from home Avaya Voice Engineer?

To thrive as a Work From Home Avaya Voice Engineer, you need expertise in VoIP technologies, network troubleshooting, and Avaya communication platforms, often demonstrated by a degree in IT or related experience. Familiarity with Avaya Aura, Communication Manager, Session Border Controllers, and certifications like Avaya Certified Implementation Specialist (ACIS) are highly valued. Strong problem-solving abilities, attention to detail, and the ability to communicate technical information clearly are key soft skills. These skills ensure smooth remote support, effective issue resolution, and seamless collaboration with technical teams and clients.

More about Work From Home Avaya Voice Engineer jobs
What cities are hiring for Work From Home Avaya Voice Engineer jobs? Cities with the most Work From Home Avaya Voice Engineer job openings:
What states have the most Work From Home Avaya Voice Engineer jobs? States with the most job openings for Work From Home Avaya Voice Engineer jobs include:
What job categories do people searching Work From Home Avaya Voice Engineer jobs look for? The top searched job categories for Work From Home Avaya Voice Engineer jobs are:
Work From Home Avaya Voice Engineer jobs near you
Infographic showing various Work From Home Avaya Voice Engineer job openings in the United States as of July 2026, with employment types broken down into 79% Locum Tenens, 4% Internship, 2% As Needed, 6% Full Time, 1% Contract, and 8% Nights. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $100,198 per year, or $48.2 per hour.

Senior Voice Engineer

Vantage Point

Mitchell, SD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Senior Voice Engineer
As a Senior Voice Engineer, you will play a critical role in supporting and optimizing VoIP environments with a strong focus on advanced troubleshooting, incident resolution, and Session Border Controller (SBC) management. You will work closely with cross-functional teams to ensure reliable, high-quality voice services across the network.
Responsibilities
  • Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
  • Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
  • Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
  • Support and maintain VoIP platforms, including IP PBXs, softswitches, and hosted voice solutions.
  • Collaborate with network and operations teams to identify root causes and implement long-term solutions.
  • Implement and maintain voice security best practices, including fraud prevention and SBC policy enforcement.
  • Maintain clear and detailed documentation for troubleshooting procedures, configurations, and known issues.
  • Provide escalation support for critical voice incidents.
  • Work with vendors and carriers to troubleshoot issues.
  • Act as a key point of contact for internal teams and customers, ensuring clear communication of voice service issues, timelines, and resolutions.
  • Support customer onboarding, service activation, and implementation of voice solutions for new and existing clients.
  • Monitor voice service performance and proactively identify opportunities to improve service quality and overall customer experience.
  • Coordinate with cross-functional teams to troubleshoot and resolve complex customer-impacting issues in a timely manner.
  • Assist with project coordination and execution to ensure successful and timely delivery of voice services.
  • Document processes, incidents, and resolutions to support continuous improvement and knowledge sharing.

Qualifications
  • 5+ years of hands-on experience in VoIP engineering and troubleshooting.
  • Strong experience managing and supporting Session Border Controllers (SBCs).
  • Experience with VoIP platforms such as NetSapiens, Ribbon C15, or Metaswitch.
  • Deep understanding of SIP, RTP, and Telcom protocols.
  • Proven ability to analyze SIP traces and debug complex call flows.
  • Experience with hosted PBX and softswitch environments.
  • Class 5 switch translation experience is a plus.
  • Strong analytical and problem-solving skills with a focus on root cause analysis.
  • Excellent communication skills and ability to work cross-functionally.
  • Experience working in customer-facing or cross-functional environments, with the ability to manage multiple priorities while supporting voice service delivery and project coordination

Compensation and Benefits
This position offers competitive pay and an attractive benefits package including medical, dental, vision, life, disability insurance, 401(k), and more.
About Vantage Point Solutions
Vantage Point Solutions was founded in 2002 by a team who believed in putting people - both employees and clients - first. VPS is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries.
We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration-along with a healthy dose of camaraderie and fun.
Equal Employment Statement
Vantage Point Solutions is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, veteran, or disability status.

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