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Work From Home Accenture Customer Service Representative Jobs in Puerto Rico

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$16 - $21.75/hr

Work Location: Remote-NearShore Job Type: Full-time About Firstsource Firstsource Solutions is a ... Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies ...

Firstsource

Customer Service Representative

Mayaguez, PR · Remote

$15.50/hr

Work Location: Remote- Job Type: Full-time Pay:Starting Rate $14.00 per hour Bilingual: $15.50 per ... Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies ...

InsuraTec

Sales Representative (Remote)

Mayaguez, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Guaynabo, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

San Juan, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Arecibo, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Corozal, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Dorado, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Isabela, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

InsuraTec

Sales Representative (Remote)

Fajardo, PR · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

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Work From Home Accenture Customer Service Representative information

What is a Work From Home Accenture Customer Service Representative?

Work From Home Accenture Customer Service Representatives are professionals who handle customer inquiries, resolve issues, and provide support to clients of Accenture from a remote location, typically their own home. They communicate with customers via phone, email, or chat, ensuring a positive experience and helping to solve any problems related to products or services. These representatives are trained in customer service protocols and use specialized software to manage customer accounts and track interactions. Working from home offers flexibility while still maintaining the high standards of service that Accenture is known for.

What are the key skills and qualifications needed to thrive as a Work From Home Accenture Customer Service Representative?

To thrive as a Work From Home Accenture Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and remote collaboration tools is often required. Excellent listening skills, patience, and adaptability help you deliver empathetic and effective support in a virtual environment. These skills ensure customer satisfaction, efficient issue resolution, and seamless teamwork across remote settings.

How does a Work From Home Accenture Customer Service Representative typically collaborate with team members while working remotely?

As a Work From Home Accenture Customer Service Representative, you’ll collaborate with your team primarily through digital platforms such as instant messaging, video calls, and project management tools. Regular virtual meetings and chat channels help maintain open communication and ensure everyone stays aligned on client needs and company updates. You’ll also have access to shared resources and may participate in remote training sessions to enhance your skills. Building relationships virtually is encouraged, and teamwork is essential for resolving complex customer inquiries and sharing best practices.

What are popular job titles related to Work From Home Accenture Customer Service Representative jobs in Puerto Rico?

For Work From Home Accenture Customer Service Representative jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Work From Home Accenture Customer Service Representative jobs in Puerto Rico look for?

The top searched job categories for Work From Home Accenture Customer Service Representative jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Work From Home Accenture Customer Service Representative jobs?

Cities in Puerto Rico with the most Work From Home Accenture Customer Service Representative job openings:

Work From Home Accenture Customer Service Representative jobs near you

Customer Service Representative

Mayaguez, PR • Remote

Firstsource
IT Services

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Paid breaks

Respectful managers

Uninterrupted breaks

Learn more about Firstsourceexternal

$16 - $21.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Work Location: Remote-NearShore

Job Type: Full-time

About Firstsource 

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.

Our clientele includes Fortune 500 and FTSE 100 companies.

Job Description:

Conduct outbound calls and/or campaigns when directed.

Thoroughly document all customer transactions in host system.

Adhere to scheduled shifts to ensure optimal phone coverage.

Ensure compliance to all regulatory guidelines.

Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.

Follow safety guidelines outlined by Illness and Injury Prevention Program.

Specific qualifications for this medical role include:

High School diploma or GED
1 Year Call Center Exp

Six months healthcare claims experience.

Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distraction
Ability to multitask
Specific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

What Firstsource employees say

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