Work Based Learning Program Aws Jobs in Chicago, IL

Lead the Global strategy, design, and execution of functional capability-building and learning programs for Operations, Procurement and GBS. Translate business priorities into scalable capability solutions that drive performance, enable behavior change, and strengthen organizational effectiveness globally. Ensure learning interventions strengthen critical skills, improve performance, and support business priorities through scalable, measurable, and modern learning solutions.

Key Responsibilities

Capability Strategy & Governance

Co-own and evolve the global capability roadmap aligned to business strategy for Operations, Procurement and GBS.

Define functional capability frameworks for Operations, Procurement and GBS (skills/competency models, proficiency levels, role-based learning paths).

Co-facilitate Capabilities Council, supporting the Head of Global Capabilities and Learning for Operations, Procurement and GBS.

Partner with functional leadership to identify current/future skill needs aligned to strategy, innovation roadmap, and operating model changes.

Establish governance for learning prioritization, intake, and portfolio management.

Build an integrated ecosystem across people, process, data and technology

Identify synergies, standardization and continuous improvement opportunities

Learning Needs Analysis & Program Design

Conduct needs assessments using data (performance gaps, capability diagnostics, stakeholder input, business KPIs).

Design blended learning solutions (digital, virtual, in-person, on-the-job) tailored to functional audiences.

Create structured curricula for key populations (e.g., brand/portfolio teams, insights, digital marketing, product development, regulatory/quality interfaces as applicable).

Program Delivery & Enablement

Manage end-to-end delivery of learning programs, including scheduling, communications, facilitation plans, and learner support.

Build communities of practice and enable knowledge-sharing, playbooks, toolkits, and best-practice repositories.

Coordinate with internal SMEs and external vendors; ensure content quality and functional relevance.

Stakeholder Management

Serve as the learning partner for Operations, Procurement and GBS leaders, HR/People teams, and Global/L&D COEs.

Align with adjacent functions (e.g., Commercial Excellence, R&D, Marketing, Legal, Finance, Medical/Regulatory, Quality, Supply) where cross-functional capability building is needed.

Drive adoption through change management and leader engagement.

Measurement & Continuous Improvement

Define success metrics (participation, completion, proficiency uplift, application on-the-job, business impact).

Monitor program effectiveness and continuously improve content and delivery using learner feedback and performance data.

Manage learning budget and vendor performance against SLAs and outcomes.

Identify synergies, standardization and continuous improvement opportunities

Typical Deliverables

Functional capability/skills framework and role-based learning pathways (Operations, Procurement and GBS)

Annual capability plan and prioritized learning roadmap

Core curricula (onboarding, role readiness, advanced skill academies)

Facilitation guides, toolkits, and SME enablement packs

Learning dashboards and impact reporting

Required Qualifications

Bachelor's degree required (Business, Supply Chain Operations, Procurement, Science/Engineering, HR, Learning/OD, or related); advanced degree a plus.

5-8+ years of experience in learning/capability building, talent development, or functional excellence (preferably supporting Operations, Procurement or GBS - Shared Services Center Model).

Demonstrated experience designing and delivering scaled learning programs and managing stakeholders across levels.

Familiarity with modern learning methods (blended learning, digital learning platforms, cohort-based learning, performance support).

Skills & Competencies

Systems thinking with enterprise mindset

Strong business acumen and strategic orientation

Influencing without authority in a matrix environment

Executive stakeholder management

Cross-functional collaboration and integration

Outcome-driven with focus on measurable impact

Comfortable operating in complexity and ambiguity

Change management and behavior transformation

Data-driven decision making

Global and cross-cultural leadership

Program and portfolio management (timelines, risks, dependencies)

Continuous improvement orientation and Process Improvement Mindset

Instructional design and adult learning principles

Clear communication and facilitation capability

Key Interfaces

Operations Leadership / Manufacturing, Procurement, GBS Teams / People &Performance teams / Digital & IT

HR Business Partners, Global/Regional L&D, Talent Management

External training vendors, universities/partners, platform providers

Success Measures:

Adoption and completion of priority learning pathways

Documented proficiency uplift for critical skills

Improved time-to-productivity for new hires/role transitions

Business impact indicators (e.g., faster launch readiness, improved campaign effectiveness, improved innovation execution)

If you share the company level (global/regional), seniority band, and whether this role has direct reports, I can tailor the scope, required experience, and KPIs more precisely.

Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.