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Wordpress Technical Support Jobs (NOW HIRING)

Teal Media

Senior WordPress Backend Developer

New York, NY · On-site +1

$115K - $135K/yr

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...

Teal Media

Senior WordPress Backend Developer

Washington, DC · On-site +1

$115K - $135K/yr

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...

Teal Media

Senior WordPress Backend Developer

Chicago, IL · On-site +1

$115K - $135K/yr

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...

NCCER

Web Experience Manager

Alachua, FL · On-site

$95K - $105K/yr

... support. * SEO/AEO & Content Performance Implement on-page and technical SEO best practices to ... WordPress technical experience such as theme customization and plugin management * Strong ...

Nexcess

Staff WordPress Engineer

$120K - $155K/yr

Supporting a global client base ranging from high-growth agencies to mission-critical enterprise ... Set technical direction for a platform area: define the target architecture and the path to it

Nexcess

Senior WordPress Developer

$80K - $120K/yr

Supporting a global client base ranging from high-growth agencies to mission-critical enterprise ... technical proficiency and collaborative client success. Our managed environments are backed by a ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$58.25 - $77.50/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$55.75 - $74/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · On-site +1

$55.75 - $74/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Texas A&M University

Provides technical support and guidance to less experienced staff on WordPress development workflows, application codebases, troubleshooting, and established quality standards. Participates in code ...

Radish Lab

Developer Talent Pool

New York, NY · On-site +1

We are seeking an experienced WordPress developer who is comfortable leading web projects. As a ... Support teammates and collaborate with a "do what it takes" attitude * Effectively prioritize and ...

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Wordpress Technical Support information

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How much do wordpress technical support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for wordpress technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a WordPress Technical Support?

A WordPress Technical Support job involves assisting users with issues related to WordPress websites, themes, plugins, and hosting. Responsibilities typically include troubleshooting technical problems, resolving bugs, providing guidance on best practices, and ensuring website functionality. Professionals in this role need a strong understanding of WordPress, PHP, HTML, CSS, and sometimes JavaScript. They may also assist with website migrations, performance optimization, and security concerns. This role can be in-house, freelance, or part of a hosting or development company’s support team.

What are the typical daily responsibilities of a WordPress Technical Support?

A Wordpress Technical Support specialist typically spends each day responding to client inquiries and troubleshooting website issues such as theme conflicts, plugin errors, or site performance problems. They often interact with customers via email, chat, or ticketing systems while collaborating with development teams to escalate and resolve complex issues. Beyond reactive support, they may assist with routine maintenance tasks, perform software updates, and create user guides or documentation. This role requires balancing technical problem-solving with strong customer service to ensure smooth website performance and a positive client experience.

What are the key skills and qualifications needed to thrive in WordPress Technical Support, and why are they important?

To thrive as a Wordpress Technical Support specialist, you need a solid understanding of Wordpress CMS, website troubleshooting, and common web hosting environments, often supported by prior technical support or web development experience. Familiarity with tools like cPanel, FTP clients, debugging plugins, and knowledge of PHP, HTML, and CSS are frequently required, with certifications in Wordpress or web technologies considered a plus. Excellent communication, patience, and problem-solving skills help in understanding client issues and providing clear solutions. These capabilities are crucial for efficiently resolving technical problems, ensuring customer satisfaction, and maintaining reliable website operations.

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Wordpress Technical Support jobs near you
Infographic showing various Wordpress Technical Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Senior WordPress Backend Developer

New York, NY • On-site, Remote

Teal Media
11 - 50 employees
Learn more about Teal Mediaexternal

$115K - $135K/yr

Full-time

PTO

Re-posted 26 days ago

Job description

Who We Are

Teal Media is a full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. Our clients and nonprofit partners are committed to creating positive social change—and we pour every ounce of our passion and skill into helping them succeed.

We offer a variety of strategic, creative, and technical services, including brand strategy, web design and development, and creative support.

We're a woman-founded and woman-led firm with a team that reflects a broad range of lived experiences, backgrounds, and perspectives. At Teal, we value our people above all else and choose to work with partners and clients who share those values.

No recruiters, please.

Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver and hands-on builder. This role is a client-facing technical lead who partners with designers, frontend developers, and strategists to architect, build, and evolve WordPress and other platforms for our clients. You bring years or decades of backend expertise, take ownership of technical decisions, and enjoy translating complex client needs into reliable, scalable solutions. You're confident when leading technical work, adaptable as projects evolve, and motivated by supporting mission-driven organizations.

What success looks like in this role
  • You translate ambiguous client needs into clear, actionable technical approaches.
  • You've worked at an agency or have other experience juggling multiple competing priorities.
  • You build trust with clients through clarity, responsiveness, and sound judgment.
  • You balance ideal technical solutions with real-world constraints (budget, timeline, team capacity).
  • You take ownership of outcomes, not just assigned tasks.
What You'll DoBuild & Deliver
  • Lead the architecture and development  of custom web projects, primarily using open-source tools, with a strong focus on WordPress backend development (themes, plugins, and systems integrations).
  • Act as the lead developer on both new builds and ongoing support work, owning technical decisions and translating complex client needs into thoughtful, scalable solutions.
  • Take pride in building long-term, maintainable solutions.
  • Identify risks early and propose alternative approaches when needed.
Collaborate with Purpose
  • Act as a technical lead in client conversations, clearly explaining complex concepts in accessible terms.
  • Present tradeoffs and recommendations with confidence, helping clients make informed decisions.
  • Navigate ambiguity and challenging situations with professionalism and sound judgment.
Lead & Support the Team
  • Mentor developers across the team through thoughtful feedback, pairing, and code reviews.
  • Participate in hiring and evaluation of technical talent as needed.
  • Model strong communication, collaboration, and accountability within project teams.
Qualifications:
  • 10+ years of experience building with WordPress and other PHP tools, including deep expertise in custom themes, plugins, and WordPress architecture
  • Strong proficiency in PHP and modern backend development practices, including AI-based workflows.
  • Experience working in an agency or consulting environment, balancing multiple projects and priorities.
Location

Ideal Location: Remote (US)

Salary

The salary range for this role is $115,000 - $135,000, commensurate with experience and location.

At Teal, we use transparent salary bands to promote equity and clarity across our team. Final offers are based on a candidate's skills, experience, and demonstrated expertise within the scope of this role.

In addition, Teal offers a comprehensive benefits package, generous PTO, and a flexible, people-first workplace that supports balance and professional growth.

Application Instructions

Important: This position requires deep experience with WordPress backend development. In your cover letter, please describe your experience architecting and developing custom WordPress solutions, including themes, plugins, integrations, and content/editorial workflows. We'd also love to hear about a project you're especially proud of, your specific contributions to it, and how you approached key technical or client challenges along the way.

No recruiters, please.

Equal Opportunity Statement

If your experience doesn't exactly match the qualifications listed, but you believe you'd thrive in this role, we'd love to hear from you. Please apply and tell us why you're the right person for the job.

We strongly encourage individuals from historically marginalized communities to apply—including Black and Indigenous people, people of color, immigrants, women, LGBTQIA+ individuals, people with disabilities, neurodiverse individuals, and those who have been system-impacted.

Teal Media is an equal opportunity employer that values a diverse workforce and inclusive culture. We welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, and veteran status. We are not offering US visa sponsorship at this time.