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Wordpress Technical Support Jobs (NOW HIRING)

Nexcess

Senior WordPress Developer

$80K - $120K/yr

Supporting a global client base ranging from high-growth agencies to mission-critical enterprise ... technical proficiency and collaborative client success. Our managed environments are backed by a ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$58.25 - $77.50/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Nexcess

Staff WordPress Engineer

$120K - $155K/yr

Supporting a global client base ranging from high-growth agencies to mission-critical enterprise ... Set technical direction for a platform area: define the target architecture and the path to it

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · Remote

$55.75 - $74/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Rocket.net

Site Reliability Engineer (SRE)

Jupiter, FL · On-site +1

$55.75 - $74/hr

You will assist WordPress Support Engineers with complex issues, support VIP customers with advanced technical requests, investigate platform-level problems, and work with internal teams to deliver ...

Radish Lab

Developer Talent Pool

New York, NY · On-site +1

We are seeking an experienced WordPress developer who is comfortable leading web projects. As a ... Support teammates and collaborate with a "do what it takes" attitude * Effectively prioritize and ...

My Office Apps

Be Seen First

SEO and Web/Wordpress Specialist

Irvine, CA · On-site

$30 - $42/hr

IN OFFICE PART-TIME We are seeking an experienced Web Design & SEO Specialist to support the ... Implement advanced on-page, off-page, and technical SEO strategies focused on B2B audiences

My Office Apps

Be Seen First

SEO and Web/Wordpress Specialist

Irvine, CA · On-site

$30 - $42/hr

IN OFFICE PART-TIME We are seeking an experienced Web Design & SEO Specialist to support the ... Implement advanced on-page, off-page, and technical SEO strategies focused on B2B audiences

Dine College

Applications & Web Support Specialist

AZ · On-site

$52K - $56K/yr

... WordPress. The position oversees daily updates of accurate, engaging content across the ... Gathers technical requirements from users, manages onboarding projects, and writes custom code ...

NaphCare

WordPress Web Designer

Birmingham, AL · On-site

Technical SEO * Maintain site security * Manage hosting and domains * Integrate and customizing ... In addition to competitive salaries and generous employee benefits, we strongly support career ...

Naphcare, Inc.

WordPress Web Designer

Birmingham, AL · On-site

Technical SEO * Maintain site security * Manage hosting and domains * Integrate and customizing ... In addition to competitive salaries and generous employee benefits, we strongly support career ...

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Wordpress Technical Support information

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$14

$26

$44

How much do wordpress technical support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for wordpress technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a WordPress Technical Support?

A WordPress Technical Support job involves assisting users with issues related to WordPress websites, themes, plugins, and hosting. Responsibilities typically include troubleshooting technical problems, resolving bugs, providing guidance on best practices, and ensuring website functionality. Professionals in this role need a strong understanding of WordPress, PHP, HTML, CSS, and sometimes JavaScript. They may also assist with website migrations, performance optimization, and security concerns. This role can be in-house, freelance, or part of a hosting or development company’s support team.

What are the typical daily responsibilities of a WordPress Technical Support?

A Wordpress Technical Support specialist typically spends each day responding to client inquiries and troubleshooting website issues such as theme conflicts, plugin errors, or site performance problems. They often interact with customers via email, chat, or ticketing systems while collaborating with development teams to escalate and resolve complex issues. Beyond reactive support, they may assist with routine maintenance tasks, perform software updates, and create user guides or documentation. This role requires balancing technical problem-solving with strong customer service to ensure smooth website performance and a positive client experience.

What are the key skills and qualifications needed to thrive in WordPress Technical Support, and why are they important?

To thrive as a Wordpress Technical Support specialist, you need a solid understanding of Wordpress CMS, website troubleshooting, and common web hosting environments, often supported by prior technical support or web development experience. Familiarity with tools like cPanel, FTP clients, debugging plugins, and knowledge of PHP, HTML, and CSS are frequently required, with certifications in Wordpress or web technologies considered a plus. Excellent communication, patience, and problem-solving skills help in understanding client issues and providing clear solutions. These capabilities are crucial for efficiently resolving technical problems, ensuring customer satisfaction, and maintaining reliable website operations.

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What job categories do people searching Wordpress Technical Support jobs look for?

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Wordpress Technical Support jobs near you
Infographic showing various Wordpress Technical Support job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Web Experience Manager

The National Center for Construction Education

Alachua, FL • On-site

$95K - $105K/yr

Full-time

Re-posted 28 days ago

Job description

Job Type
Full-time
Description
We're looking for a Website & Digital Experience Manager to lead the performance, structure, and user experience of NCCER.org.
This is a hands-on role for someone who enjoys both strategy and execution-especially within a modern marketing tech stack. You'll work extensively within WordPress and HubSpot and leverage tools like FullStory, Figma, and Markup to update content, create new content pages and product sections, understand user behavior, optimize journeys, and help improve conversion.
This is an in-office position based in Gainesville, FL. We believe close, in-person collaboration across marketing, content, and leadership teams is key to building and maintaining a high-impact digital experience.
Key Responsibilities
  • Website Management & Optimization
    Manage day-to-day updates and ongoing improvements to NCCER.org and our other domains ensuring content is accurate, current, and aligned with brand standards.
  • HubSpot & Marketing Integration
    Own and optimize the website's integration with HubSpot, including forms, workflows, lead capture, list segmentation, and marketing automation support.
  • SEO/AEO & Content Performance
    Implement on-page and technical SEO best practices to increase visibility for construction training, certification, and career-related searches.
  • UX & Design Collaboration
    Partner with designers using tools like Figma to iterate on layouts, components, and user flows.
  • User Experience & Conversion Optimization
    Improve how key audiences-contractors, educators, students, and our partners-find information and take action through better navigation, landing pages, and ongoing experimentation.
  • Accessibility & Performance
    Help ensure the site is mobile-friendly, accessible (ADA/WCAG), and performs reliably across devices.
  • Analytics & Tracking
    Maintain and enhance Google Tag Manager and GA4, ensuring accurate tracking, clean data, and actionable reporting
  • Collaboration & Continuous Improvement
    Work closely with internal stakeholders and external vendors to continuously improve the site's design, functionality, and effectiveness.

Requirements
  • Bachelor's degree in marketing or a related field
  • ~3-6 years of experience managing or optimizing WP websites in an agency or multi-domain organization
  • Hands-on experience with HubSpot (forms, workflows, CRM integration, or marketing automation)
  • 3-5 Years of WordPress technical experience such as theme customization and plugin management
  • Strong understanding of Technical SEO Best Practices
  • Working knowledge of GA4 and Google Tag Manager
  • Experience using behavioral analytics tools such as FullStory, Hotjar, or similar
  • Familiarity with Figma, Markup and Trello
  • Knowledge of HTML/CSS and website performance best practices
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and collaborate across teams

Nice to Have
  • Experience with A/B testing or experimentation platforms
  • Experience working with external developers or agencies
  • Exposure to eCommerce platforms

What Success Looks Like
  • NCCER.org becomes easier to navigate, more engaging, and more effective at converting visitors as measured by key site engagement metrics
  • Major programs and new product initiatives are supported and well represented within the NCCER digital ecosystem
  • Key audiences can quickly find relevant information and take action
  • HubSpot integrations and workflows support stronger lead capture and marketing performance
  • User behavior insights (FullStory, analytics) directly inform ongoing improvements
  • Website data provides clear insights to guide marketing decisions

NCCER is an equal opportunity employer. No one shall be denied employment or opportunity based on race or color, sex, age, national origin, religion, physical or mental disability, veteran's status, marital status, gender identity or sexual orientation. NCCER also provides reasonable accommodations to individuals with disabilities and bona fide religious beliefs, provided that such accommodation does not constitute an undue hardship on the Company.
Salary Description
$95K-$105K

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