Raleigh, NC · On-site
$65 - $70/hr
Client is seeking a Senior Technical Support Analyst for a long-term contract opportunity with one ... WordPress, Drupal). · 7 Years - Strong written and verbal communication skills, with the ability ...
Quick apply
Raleigh, NC · On-site
$65 - $70/hr
Client is seeking a Senior Technical Support Analyst for a long-term contract opportunity with one ... WordPress, Drupal). · 7 Years - Strong written and verbal communication skills, with the ability ...
Edina, MN · On-site
$50/hr
We're looking for a Part-Time WordPress Developer to support our growing portfolio of client ... Troubleshoot and resolve technical issues quickly and efficiently * Collaborate with internal teams ...
Edina, MN · On-site
$50/hr
We're looking for a Part-Time WordPress Developer to support our growing portfolio of client ... Troubleshoot and resolve technical issues quickly and efficiently * Collaborate with internal teams ...
Senior WordPress Developer / IQ Motion Freelance, Remote Sep 2022 - Mar 2023 Spearheaded WordPress ... Hosting and Technical Support Specialist / Active IT Full-time Sep 2016 - Apr 2017 Resolved ...
Senior WordPress Developer / IQ Motion Freelance, Remote Sep 2022 - Mar 2023 Spearheaded WordPress ... Hosting and Technical Support Specialist / Active IT Full-time Sep 2016 - Apr 2017 Resolved ...
$48.88 - $59.74/hr
Support and extend a multilingual website, including adding new languages with proper SEO structure ... Proactively flag risks, performance issues, or technical debt and recommend practical solutions ...
$48.88 - $59.74/hr
Support and extend a multilingual website, including adding new languages with proper SEO structure ... Proactively flag risks, performance issues, or technical debt and recommend practical solutions ...
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator-able to explain tradeoffs, timelines, and technical constraints without drama.
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator-able to explain tradeoffs, timelines, and technical constraints without drama.
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator-able to explain tradeoffs, timelines, and technical constraints without drama.
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator-able to explain tradeoffs, timelines, and technical constraints without drama.
$48.88 - $59.74/hr
Support and extend a multilingual website, including adding new languages with proper SEO structure ... Proactively flag risks, performance issues, or technical debt and recommend practical solutions ...
$48.88 - $59.74/hr
Support and extend a multilingual website, including adding new languages with proper SEO structure ... Proactively flag risks, performance issues, or technical debt and recommend practical solutions ...
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator--able to explain tradeoffs, timelines, and technical constraints without drama.
Quick apply
Support QA, staging-to-production releases, and documentation to keep delivery predictable across ... Clear communicator--able to explain tradeoffs, timelines, and technical constraints without drama.
... support to external technical vendor resources. WordPress Consultant Mandatory Skills - Expert in WordPress themes and plugins with up-to-date knowledge of its recent developments - Web design ...
... support to external technical vendor resources. WordPress Consultant Mandatory Skills - Expert in WordPress themes and plugins with up-to-date knowledge of its recent developments - Web design ...
Provides technical support and guidance to junior staff on WordPress workflows, codebases, and quality standards. * Performs other duties as assigned. Required Education and Experience: * Bachelor ...
Provides technical support and guidance to junior staff on WordPress workflows, codebases, and quality standards. * Performs other duties as assigned. Required Education and Experience: * Bachelor ...
Provides technical support and guidance to junior staff on WordPress workflows, codebases, and quality standards. * Performs other duties as assigned. Required Education and Experience: * Bachelor ...
Provides technical support and guidance to junior staff on WordPress workflows, codebases, and quality standards. * Performs other duties as assigned. Required Education and Experience: * Bachelor ...
Lehi, UT · On-site +1
WordPress and Elementor. * Create various Graphic art assets. * Working with Video Editing Tools ... results and technical manuals. * Programs new software, web applications and supports new ...
Lehi, UT · On-site +1
WordPress and Elementor. * Create various Graphic art assets. * Working with Video Editing Tools ... results and technical manuals. * Programs new software, web applications and supports new ...
Willow, AK · On-site +1
Support, regular communication, opportunities for professional growth as well as time and ... Ensure high-performance and availability, and manage all technical aspects of the CMS Skills and ...
Willow, AK · On-site +1
Support, regular communication, opportunities for professional growth as well as time and ... Ensure high-performance and availability, and manage all technical aspects of the CMS Skills and ...
Lehi, UT · Remote
WordPress and Elementor. * Create various Graphic art assets. * Working with Video Editing Tools ... results and technical manuals. * Programs new software, web applications and supports new ...
Lehi, UT · Remote
WordPress and Elementor. * Create various Graphic art assets. * Working with Video Editing Tools ... results and technical manuals. * Programs new software, web applications and supports new ...
Chicago, IL · On-site
$90 - $120/hr
Provides technical support in front and back-end web development to enhance digital content ... Advanced skill in WordPress content management systems and WordPress VIP, cascading style sheets ...
Chicago, IL · On-site
$90 - $120/hr
Provides technical support in front and back-end web development to enhance digital content ... Advanced skill in WordPress content management systems and WordPress VIP, cascading style sheets ...
Chicago, IL · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Quick apply
Chicago, IL · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Los Angeles, CA · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Quick apply
Los Angeles, CA · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Washington, DC · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Quick apply
Washington, DC · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
New York, NY · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Quick apply
New York, NY · On-site +1
$115K - $135K/yr
Teal Media is looking for a Senior WordPress Backend Developer who's a thoughtful problem-solver ... Act as the lead developer on both new builds and ongoing support work, owning technical decisions ...
Alachua, FL · On-site
$95K - $105K/yr
... support. * SEO/AEO & Content Performance Implement on-page and technical SEO best practices to ... WordPress technical experience such as theme customization and plugin management * Strong ...
Alachua, FL · On-site
$95K - $105K/yr
... support. * SEO/AEO & Content Performance Implement on-page and technical SEO best practices to ... WordPress technical experience such as theme customization and plugin management * Strong ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
A WordPress Technical Support job involves assisting users with issues related to WordPress websites, themes, plugins, and hosting. Responsibilities typically include troubleshooting technical problems, resolving bugs, providing guidance on best practices, and ensuring website functionality. Professionals in this role need a strong understanding of WordPress, PHP, HTML, CSS, and sometimes JavaScript. They may also assist with website migrations, performance optimization, and security concerns. This role can be in-house, freelance, or part of a hosting or development company’s support team.
A Wordpress Technical Support specialist typically spends each day responding to client inquiries and troubleshooting website issues such as theme conflicts, plugin errors, or site performance problems. They often interact with customers via email, chat, or ticketing systems while collaborating with development teams to escalate and resolve complex issues. Beyond reactive support, they may assist with routine maintenance tasks, perform software updates, and create user guides or documentation. This role requires balancing technical problem-solving with strong customer service to ensure smooth website performance and a positive client experience.
To thrive as a Wordpress Technical Support specialist, you need a solid understanding of Wordpress CMS, website troubleshooting, and common web hosting environments, often supported by prior technical support or web development experience. Familiarity with tools like cPanel, FTP clients, debugging plugins, and knowledge of PHP, HTML, and CSS are frequently required, with certifications in Wordpress or web technologies considered a plus. Excellent communication, patience, and problem-solving skills help in understanding client issues and providing clear solutions. These capabilities are crucial for efficiently resolving technical problems, ensuring customer satisfaction, and maintaining reliable website operations.
The top searched job categories for Wordpress Technical Support jobs are:
$65 - $70/hr
Contractor
Re-posted 17 days ago
Job Description
Client is seeking a Senior Technical Support Analyst for a long-term contract opportunity with one of our direct clients in Raleigh, NC
*This position is remote
Job Description:
We are seeking a proactive and detail-oriented Technical Support Analyst to provide customer support for our permitting program (PTP). This full-time contractor plays a key role in assisting businesses, consultants, and other external and internal agency stakeholders with process and technical issues related to the department’s permitting system.
Key Responsibilities:
· The candidate will "own" the customer support process and provide responsive and professional customer support via email, virtual meetings (screen sharing), and other communication channels.
· Troubleshoot and resolve issues related to ‘Level 1’ areas such as:
· Identity proofing and account activation
· Password resets and login problems
· Payment processing
· General navigation and use of the permitting portal
· Routing inquiries to appropriate program staff when necessary
· Internal user permissions and system authorization
· Potentially resolve ‘Level 2’ and similar issues, working directly in Microsoft Dynamics CRM (backend) and Sitefinity (frontend CMS) to investigate and resolve user issues.
· Provide support related to key integrations such as digital payments, dynamic templates (“Smart Flows”), and API-based services.
· Collaborate with internal teams to ensure timely resolution of customer concerns.
· Assist in the creation and maintenance of customer support documentation, including How-To Guides and FAQs.
· Partner with portal team to improve user experience (UX), navigation, layout, content strategy to refine and improve user/staff experience
· Maintain accurate records of support interactions and resolutions.
Knowledge and Abilities:
· Excellent problem-solving and communication skills.
· Demonstrated problem-solving skills and a proactive approach to learning and issue resolution.
· Ability to work independently in a remote environment while collaborating effectively with team members.
· Experience with Dynamics 365 and related Power Platform services and products
Required Skills:
· 7 Years - Experience providing technical support or customer service in a software or web-based environment
· 7 Years - Familiarity with CRM systems, especially Microsoft Dynamics, is highly desirable.
· 7 Years - Experience with web content management systems (e.g., Sitefinity, WordPress, Drupal).
· 7 Years - Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical users.
Desired Skills:
· Experience with Dynamics 365 and related Power Platform services and products
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SMART-iPLACE provides innovative staffing and consulting solutions that help our clients achieve their business objectives. We can understand and support all areas of your IT systems from back-end infrastructure to front-end personal productivity. Our goal is create innovative IT solutions that enable your business to be more agile and competitive.
It services
51 - 200 Employees
Irving, TX, US
2021
