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Wordpress Support Jobs in Florida (NOW HIRING)

Rocket.net

WordPress Support Engineer

Jupiter, FL · Remote

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Rocket.net

WordPress Support Engineer

Jupiter, FL · On-site +1

$134K/yr

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for ...

Varsity Tutors

Wordpress Tutor

Miramar, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Tampa, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Fort Pierce, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Hialeah, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Miami, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Sunrise, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Cooper City, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Orlando, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Gainesville, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Tallahassee, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Miami Beach, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Varsity Tutors

Wordpress Tutor

Doral, FL · Remote

$18 - $40/hr

... online Wordpress tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have the ... Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ...

Life Surge

UX/UI & Web Marketing Designer

Palmetto, FL · On-site

Build and deploy approved landing page designs within WordPress. * Collaborate with creative, marketing, copy, and paid media teams to develop landing pages that support campaign goals. * Translate ...

Life Surge

UX/UI & Web Marketing Designer

Palmetto, FL · On-site

Build and deploy approved landing page designs within WordPress. * Collaborate with creative, marketing, copy, and paid media teams to develop landing pages that support campaign goals. * Translate ...

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All JobsWordpress Support JobsWordpress Support Jobs in Florida

Wordpress Support information

What are the key skills and qualifications needed to thrive in the Wordpress Support position, and why are they important?

To thrive as a Wordpress Support specialist, you need strong knowledge of Wordpress CMS, website troubleshooting, and basic HTML/CSS skills, often supported by relevant experience or certifications like WordPress Certified Expert or Google IT Support. Familiarity with tools such as cPanel, phpMyAdmin, FTP clients, and popular Wordpress plugins is highly valuable. Excellent problem-solving abilities, patience, and clear written and verbal communication distinguish top performers in this role. These skills ensure you can efficiently resolve client issues, keep sites running smoothly, and deliver a positive customer experience.

What are some typical daily responsibilities for someone working in Wordpress Support?

In a Wordpress Support role, you'll spend much of your day troubleshooting website issues, addressing support tickets, and assisting users with plugin or theme conflicts. You may also help with site migrations, perform routine updates and backups, and provide guidance on best practices for site performance and security. Collaboration with web developers, designers, and hosting providers is common, as complex problems may require team coordination. The variety of tasks keeps the work interesting and provides great learning opportunities for anyone looking to grow their technical skills.

What is a WordPress Support job?

A WordPress Support job involves assisting users with troubleshooting website issues, fixing bugs, updating plugins and themes, and ensuring overall site functionality. Support specialists help with performance optimization, security concerns, and resolving technical errors. They may also provide guidance on best practices, backups, and compatibility issues. The role requires knowledge of WordPress core, hosting environments, and common plugins/themes. Strong communication skills are essential to assist clients or team members effectively.

What are the most commonly searched types of Wordpress Support jobs in Florida? The most popular types of Wordpress Support jobs in Florida are:
What are popular job titles related to Wordpress Support jobs in Florida? For Wordpress Support jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Wordpress Support jobs in Florida look for? The top searched job categories for Wordpress Support jobs in Florida are:
Wordpress Support jobs near you
Infographic showing various Wordpress Support job openings in Florida as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

WordPress Support Engineer

Rocket.net

Jupiter, FL • Remote

$134K/yr

Full-time

PTO

Posted 19 days ago

Job description

We're looking to hire WordPress Support Engineers to help provide our customers with the industry-leading customer service they've come to expect. We are a very customer-centric company looking for candidates that share our passion for WordPress and customer satisfaction. The ideal candidate will be fluent in written English and have a strong WordPress technical background. They will clearly communicate with customers and quickly solve their technical problems with a friendly attitude. At Rocket.net, WordPress Support Engineers represent the core front-line support team and are responsible for ensuring our customer experience is unparalleled.

Customer Support and Experience at Rocket.net is not an afterthought; it is part of the Rocket.net Core DNA and culture to provide world-class support to our customers that WOWs them.


Responsibilities

  • Be the first point of contact for our customers whenever they have any issues on their websites. Being the first point of contact, its really important for us that you provide an excellent experience to the customer by taking ownership of any issues reported by our customers and see problems through to their quick and effective resolution.
  • Provide customer support through Live Chat, Tickets and Slack.
  • Ensure all SOPs are followed and proper escalation procedures are initiated for unresolved issues to the appropriate internal teams.
  • Help customers by going beyond the scope, diving deep into their WordPress issues and helping them troubleshoot and fix common WordPress issues.
  • Write KBs and technical articles for our blog to further distribute knowledge within the community.
  • Convert recurring issues into feature requests for the development team and be the customer's voice in the company to help improve the product.
  • Assist our customers with migrating their WordPress site's to Rocket.net.
  • Provide critical assistance when it comes to pointing DNS to Rocket.net.
  • Provide customers with a "WOW!" experience.

Requirements

  • 2+ years experience with WordPress.
  • Excellent written and verbal communication skills (English).
  • You have previous experience with Live Chat and/or helpdesk tools.
  • Familiar with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc).
  • Knowledge with linux command line (SSH) including WP-CLI.
  • Extensive experience with troubleshooting WordPress.
  • Experience with Page Builders and Caching Plugins.
  • Experience with Cloudflare and advanced understanding of DNS.
  • Experience in optimizing WordPress a huge plus.
  • Experience in PHP to write custom plugins for WordPress a huge plus.
  • Knowledge of Redis, CDN, WAF, and page caching will be a huge plus.

Benefits

So what are the advantages of working with a pretty amazing tech company?

  • Ability to work from anywhere in the world. You can travel and work in a new city every month. Work and travel without ever using your vacation time. This is a remote position.
  • Flexible Vacation. Never get denied a vacation request ever again.
  • Paid Education. We care about your career. We will help you gain new skills, and guide you on where you want to go.

Come work with a fun, driven, and amazing team at Rocket.net!

Rocket.net is an equal opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

Rocket.net is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

We would like to thank each applicant; however, only qualified candidates will be contacted for an interview.

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